The Verandah Resort & Spa

Excellent adult only high quality hotel. Had 4 x exec rooms for a birthday trip which were really spacious & well equipped and we thoroughly enjoyed ourselves. Stunning Sea front views over the beach which had a great team running sailing (hobies, windsurfing, kayaks, SUPs, snorkelling) with equipment always available and team were great fun (Jensen & Terone) always up for organising whatever guests wanted eg sailing & kayak race, beach cricket etc but always had an expert eye on safety). Beach bay is lovely with sea trampolines to sit in with cocktails. Pretty grounds (31 acres) grown by the 16 gardeners from scratch is an amazing achievement and was immaculate. Chefs in all restaurants are very talented even in the buffet with high quality food of many nationalities and styles. Friday night beach party involved a lot of work but the outcome stunning with a live band to entertain. Drinks and cocktails good quality brands. Nothing too much trouble and not too many people in large grounds mean there is always somewhere for relaxing and beds/ towels/water etc always plentiful. Bars & restaurants were staffed by friendly enthusiastic team with stand outs of Leon, Tehron, Selena, Andre. We were randomly asked by a manager if there was one thing we could change and between 8 of us we really struggled to think of anything! If you end up in a room away from any of the facilities there are many electric buggies to ferry you round driven by informative friendly people. Tennis, pickle (incl free lessons) golf and table tennis etc all really good quality. Thanks to the whole team we really hope we get the opportunity to come back!

The Verandah Resort and Spa was a laid-back, relaxing vacation that my wife and I well deserved. The staff was welcoming and friendly throughout our visit to the island. There was a variety of food to eat at the different restaurants on the property. The main pool had enough space for everyone to enjoy without feeling crowded. Lover's Beach was my favorite spot as it offered a variety of water sport activities, or you could relax right on the resort's beach! The 18-hole mini golf added a twist as this was the first time I've seen mini golf at a resort & spa. If you're looking for a laid-back atmosphere, The Verandah Resort & Spa is the place!

We recently stayed at The Verandah Antigua and there’s a lot to love—along with a few things worth knowing before you book. First, the property itself is absolutely beautiful. The grounds are incredibly well kept, and because it’s a smaller, more boutique-style resort, it never felt overly crowded or chaotic. If you’re someone who prefers a quieter atmosphere versus a mega all-inclusive with constant activity and foot traffic, this will likely be right up your alley. The food was also consistently good across the restaurants we were able to dine in. That said, the experience is a bit different from what you may expect from a traditional all-inclusive resort. For example, your in-room fridge is not stocked daily with water or sodas. You receive two complimentary bottles of water upon arrival—and that’s it. There’s also no poolside or butler service, and with no swim-up bar on property, grabbing a drink meant taking a short walk (often uphill) to the nearest bar and bringing it back yourself. Not a deal breaker by any means, but definitely something we had to adjust to during the stay. Restaurant availability was another challenge. Several of the on-site restaurants were closed on multiple days throughout our trip, and securing reservations for the ones that were open proved difficult—even on Valentine’s Day. When I asked why restaurants were closed so frequently, I was met with silence and simply stared at with no response. Unfortunately, the most noticeable part of our stay was the overall demeanor of many staff members. We’ve traveled to a number of all-inclusive resorts and have never encountered this before. While trying to book an excursion, my husband asked if a photo behind the employee was of Rasta Beach and received the response, “I’m facing forward, I don’t know.” Interactions like that were more common than expected. By the end of the trip, we began to associate the attitudes less with intentional rudeness and more with what appeared to be short staffing and overworked team members. In fact, during our final lunch at the buffet, the DJ—who had also been leading water aerobics earlier—was helping pour water for guests. Despite the service inconsistencies, the stunning views and perfect weather ultimately carried the experience. If you’re looking for a picturesque, low-key resort and don’t mind a more self-service style of all-inclusive, The Verandah Antigua may still be a great fit—just go in with the right expectations.

Just returned from a 10 night stay . Fabulous hotel, beautiful location. We had read mixed reviews but I can honestly say that a lot of the negatives were totally unfounded. Our room was serviced every day with fresh towels, tea coffee etc. There were plenty of beach towels available and the staff were very friendly. Treat them with respect and you get the same in return. The hotel grounds were extensive and very well maintained. We like to walk but there were plenty of buggies on hand if required. The food was good. The buffet choice was amazing at breakfast time and Sails and Tails was our favourite. I would advise you book your restaurants as soon as possible to get a table at the time you would prefer. The excursions available from the hotel were good and we walked to Devils Bridge/ Long Bay beach, only a few minutes. We felt safe when out and about. Absolutely loved our visit and are planning to return, with family next year. Can’t wait!

We returned to The Veranda as a couple, having last stayed with family prior to it becoming an adults-only resort. There are many reviews that express the improvements that have been made in recent years. The resort is beautiful, the beaches and pools lovely and staff in general friendly. From other reviews you can see that, if everything goes smoothly then it can be a really nice experience. However it's often said that it's how you deal with issues that defines customer satisfaction and this was certainly our experience on this visit. Upon arrival we were immediately told of the room only being serviced every other day (Was this some sort of benefit to us?? No, just avoiding the complaint that "nobody told me"). This level of service is not indicative of a resort aiming for a level of luxury and pricing as The Verandha does, however if this is the level then you better deliver to it. As we approached our third evening without the room being serviced we then tried guest services (no answer), housekeeping (no answer) before finally having the front desk promise us twice that they were running late but would come. They failed to arrive until the following morning following further requests. It felt like we were self-catering rather than 'all inclusive'! The beaches are lovely. On our first day we could hear a member of staff at the adjacent 5-star Hammock Cove pressure washing his kayaks and paddle boards - a slightly annoying buzz of the compressor drifting across the small bay. The next day, as the beach approached its busiest time, one of the Verandha watersports team decided this would also be a great time to do some power washing too - for several hours. It was very loud and annoying. The irony of signs asking guests to be respectful and not use their phones was not lost on us. Guest services were dismissive, suggesting that it must have been a member of the public (since all beaches on the island are public). There was no interest in our comfort. We moved down to Rasta Beach to avoid the noise. My wife is gluten-free and by-and-large obtained sort-of-acceptable support in the restaurants, with a couple of notable exceptions. On our first visit to Portofino (the best restaurant in the resort) we were told bluntly that they didn't have any gluten-free bread. On our second visit, we were emboldened to ask why, if there is gf bread at breakfast, there is none in the adjacent restaurant in the evening. "Is it locked away?" we asked sarcastically. "Yes"! Needless to say , 5 minutes later they miraculously produced some. The next day we stopped by the pizza restaurant to ask about gf pizza and were told that they had no gf pizza bases, and told us that we should go to Guest Services to ask for some. Guest services told us that the lady shouldn't have sent us to her and to go back and tell her that she should order the gf mix from the kitchen. We declined and suggested she spoke to the pizza lady, following which she then proceeded to tell her off on the phone for sending us to her. After this call we enquired about the whereabouts of the gf pizza bases and were then told that if we'd been sent to Guest Services then this must mean that she can't get any from the kitchen! No gf pizza for us then! The night time entertainment was varied though relatively low key. We loved the bands. We were less impressed with the karaoke though (as well as some of the guests behaviour). We'd like to think that we knew most of the sort of things that might be available to sing along to, though in this case we heard two pretty obscene songs being shouted out across the garden and pool area. I won't go into detail but it involved aggressive lyrics with the f-word. If these words had been shouted at any other time I'd suggest that the guest would asked to leave (or be arrested!). How on earth the resort allowed these songs (?) to be on the karaoke system is beyond me. Guests not involved in this 'entertainment' simply left. I thought of approaching the singing guests but chose not too. By this time we'd given up on involving guest services. We weren't asked whether we enjoyed our stay when we checked out. Overall it's difficult to rate our stay as highly as we had hoped. We did have a nice time but we then moved on to Galley Bay on the other side of the island. It was more expensive but frankly several steps up on our experience here. So, if you can afford it...