Marquis Los Cabos

I gave 3 stars so that my review gets read. I am lucky to walk away alive from my stay last week. As a professional crisis manager, I want to highlight critical, unaddressed safety hazards at Marquis Los Cabos to warn other guests. During extreme heat + 85% humidity, I was trapped inside an elevator after it jolted to a hard stop between the 2nd and 3rd floors. The internal ventilation was non-functional, creating dangerously hot conditions. The emergency call button was completely dead, and there was no cellular service inside the shaft. I had zero means to call for help or notify staff. Eventually, the elevator dropped to the lobby and the doors opened. Given the extreme heat in an unventilated, sealed metal enclosure, this scenario posed a legitimate life-threatening risk - much like a pet or child left in a hot vehicle. Upon exiting, I checked all 4 elevators. They had the same hazards: zero internal ventilation and non-responsive emergency buttons (except for one elevator whose button worked). To compound the hazard, unlike standard resorts, Marquis lacks accessible public staircases as an alternative for guests wishing to avoid elevators. I reported my incident immediately, but the front desk supervisor failed to take the elevator out of service. I escalated to Jose in Guest Relations who took the matter seriously and removed the elevator from service. Basic life-safety infrastructure cannot be optional. Until they recertify the elevators, please use caution.

All major points were great. Very nice rooms with excellent views of the ocean. Food and service was as expected (very good). The property was very well maintained and beautiful. Only 20 minutes away from Cabo San Lucas. Would definitely go back. Prices were also reasonable.

Monty & Johnny are the best! Love them! Good energy!

The entertainment was amazing! Monti, Esme, and Johnny were fantastic! All of them were very nice and entertaining! We did bracelet making, rifle shooting, and plan to do many more activities at Marquis Los Cabos. Thanks to them they made our stay so much more fun!

Monte, Johnny, and Esme were amazing!! We did a bracelet class and rifle shooting and it was so fun!! The entertainment team are fantastic! Highly recommend doing the free entertainment workshops they have every day!