Marquis Los Cabos

Big spacious amazing views. Everyone is exceptional at customer service and no kids is a bonus for a nice getaway. Food is good!

⭐ 1/5 — Very Disappointing Stay Upon arrival, we should have known this was going to be an interesting stay. During check-in, they were aggressively trying to upsell upgraded rooms. Next to us, another guest was visibly upset about the elevators not working, no hot water, and spotty internet — which, unfortunately, turned out to be true for us as well. We arrived early and went to have lunch while waiting for our room, and that’s when the problems really started. The elevator was out of order, the service at lunch was extremely slow, and the food was awful — the “fish tacos” were literally made with fish sticks. I tried to be optimistic, thinking maybe we just caught them on a bad day since the resort had decent ratings. While waiting for our room (still not ready by 2:30 PM), we went to the pool. The drinks took forever to arrive, even with generous tips, and the pool surface was so rough it hurt your feet. When we finally got our room, it was old and tired. Highway noise came through the door all night — they really need to install proper weather stripping. I even tried stuffing a towel under the door, but it didn’t help much. The shower wouldn’t get hot; after fiddling with the faucet for a while, we finally managed to get lukewarm water. The staff were friendly and tried to be attentive, but everything was painfully slow. The food overall was inferior — honestly, I could make better meals at home just by opening a package. There’s also no swim-up bar, and the photos online don't resemble the actual property. We will not be returning or recommending this resort. Compared to other places we’ve stayed — Excellence Playa Mujeres, Hyatt Ziva (Dominican Republic), Hard Rock Cancun, and Le Blanc Los Cabos — this was a major disappointment

The staff is beyond exceptional! We have stayed at other all-inclusive resorts and the amenities at the other sites were better and the resorts were more up-to-date, BUT the Marquis staff outshine them all. Karen at the front was wonderful, the wait staff were all so kind, and your medical staff are so sweet. I had a medical incident and everyone was so sweet to everyone in our group, not just me. I will definitely recommend the Marquis to everyone.

Great resort! We had wonderful service. Erick took care of us at dinner multiple nights, and he was amazing. All of the staff was great actually - Arturo, Diego, Monte, and Eduardo. Best food we have had at an all inclusive.

We have had amazing dinner experiences with Erick as our waiter, both in the pergola restaurant and the seafood restaurant. He is so kind, and remembers details about us and our preferences. We also enjoy chatting with him! Marquis has a real gem with Erick on their wait staff! Thank you so much for making our experiences memorable!! Danette and Mike Rm 114