Marquis Los Cabos

We had such an amazing stay at Marquis Los Cabos! The resort was absolutely beautiful, but what really stood out was the service. The service was immaculate from beginning to end—everyone was so welcoming, attentive, and genuinely made us feel taken care of throughout our entire stay. A special shoutout to Jared and Montey! They were truly the best when it came to helping us with activities and making sure we had an amazing experience. They were super helpful, friendly, and always made everything so easy for us. They definitely made our trip even more memorable. We had the best time and would absolutely recommend Marquis Los Cabos. We can’t wait to come back! 🤍

Marquis was our first experience will all inclusive , all adults resort. It did not disappoint. We had a wonderful time there! Artouro and Isabelle pool servers were amazing! They went above and beyond to make sure our request were taken care of. Loved Artouro’s sense of humor ! Isabelle anticipated our needs before there was one lol. The resort is beautiful! Spa was amazing, Norma gave best deep tissue massage I’ve ever had! The food was good. The outside dining was wonderful with the ocean breeze. I found Sakke to be too hot both times we ate there although it is August so I guess that’s what happens in August. The view from pool is amazing! Every room faces the sea of Cortez. If you’re looking for super low key vaca, this resort is for you.

This is an honest review of our recent one-week stay at Marquis Los Cabos. Unfortunately, I can only give the resort 3 stars. We travelled directly from Canada, and this was actually my first trip outside of the country. We were really looking forward to this vacation and specifically paid for an unobstructed ocean-view room, as the ocean view was one of the main reasons we chose this resort. When we first opened the door to our room, we were immediately hit with an extremely strong musty, mold and mildew smell. I don't smoke or drink, and I found the smell particularly overwhelming. We tried opening the patio door to air the room out, but because of the humidity outside, within approximately 10 minutes the floors and walls were covered in condensation. There was so much moisture that it was literally dripping from surfaces, and the floor became extremely slippery. The ocean view itself was absolutely beautiful, but the condition and smell of the room were unacceptable. We spoke with Carlos at the front desk and asked about changing rooms. We were told there were no other rooms available on the fourth floor, but if we waited approximately an hour and a half, we could look at another room on the third floor. We waited and then viewed the other room. Unfortunately, it still had a musty smell, although not nearly as strong, and it had next to no ocean view. Since the ocean view was one of the main reasons we had booked this particular room category and resort, we decided to try to make our original room work. When my girlfriend and I returned to the original room, we opened the door and were once again hit with the strong musty smell. During the time we had been away, someone from the hotel appeared to have placed a dehumidifier in the room. Then we discovered another issue. My girlfriend had some cookies sitting on the counter. She picked one up and discovered ants on the cookie and throughout the bag. We could actually see a line of ants travelling down the wall and into an electrical outlet. At that point, I had reached my limit. Between the mold/mildew smell, excessive moisture and now the ants, I was extremely disappointed. I returned to the front desk and explained everything that had happened. We were then offered another room on the fourth floor, despite previously being told there were no other fourth-floor rooms available. We went to look at it. It still had a musty smell, but thankfully it wasn't nearly as bad as the original room. At that point I told my girlfriend that if this was what we had to deal with for the week, we might as well settle in and try to enjoy our vacation. The rooms themselves are actually quite nice, but the moisture and musty smell were very difficult to overlook. Something guests should also be clearly informed about is that the patio doors need to be properly aligned with the sensors or the air conditioning will not operate correctly. If the A/C stops running, the humidity can build incredibly quickly. The walls become covered in condensation and the floors can become extremely slippery. Better communication about this would probably prevent a lot of problems. The Food Was a Highlight Our dining experiences overall were good, and the food was delicious. The teppanyaki was phenomenal, and our favourite restaurant by far was Pergola. We tried all of the available dining options but ended up having dinner at Pergola three times. Chef Alejandro was amazing. He personally came over and spoke with us, made us feel genuinely special, and even prepared a few special dishes for us on our third evening at Pergola. That personal attention was one of the highlights of our entire vacation. A special thank-you as well to Victor and Cesar, who provided excellent service. The restaurant staff were wonderful. Breakfast, however, became repetitive after about the third day. There are only so many days you can have essentially the same scrambled eggs or omelette before wanting some additional variety. Drinks and Coffee Could Be Improved I also didn't like that the coffee shop closed at approximately 6 p.m. I don't drink alcohol and don't particularly enjoy sugary drinks. This left me with very few evening options other than diet pop or sparkling water. I enjoy a simple black drip coffee, not necessarily espresso-based drinks, and I think many guests who don't drink alcohol would appreciate having regular coffee available later in the evening. It was also frustrating that the main-floor bar had limited hours, roughly 3 p.m. to 10 p.m., leaving the pool area as the primary place to get a drink during much of the day. My girlfriend does drink alcohol, and we found the consistency of the mixed drinks disappointing. Different bartenders would make the same drink completely differently, and some drinks offered by the resort couldn't be made consistently by all of the bartenders. Something as common as a mudslide frequently required explaining how we wanted it made. Several drinks ended up being wasted because they simply weren't prepared well. Beach Vendors Another thing I personally did not enjoy was being constantly approached by vendors while we were trying to relax around the pool/beach area. I understand that the beach itself is public and this may not be completely within the resort's control, but being repeatedly approached while trying to relax became frustrating. We were offered everything from extremely overpriced souvenirs to illegal drugs. I am sober and my girlfriend is a federal employee. We certainly don't want cocaine offered to us while we're trying to enjoy our vacation. Again, I understand the resort may have limited control over what happens on a public beach, but it definitely affected our experience. Overall This review isn't meant to attack the staff. In fact, the staff were lovely, and many of them worked extremely hard to make guests feel welcome. Where I believe improvement is needed is primarily with management's handling of room-related problems and the condition of the rooms themselves. This was an expensive vacation, and at this price point, guests should not have to choose between a room with a beautiful view that smells strongly of mold and mildew or another room with a lesser smell but without the view they paid for. The highlights of our trip were unquestionably Pergola, Chef Alejandro and his team, and the teppanyaki experience. Chef Alejandro in particular deserves recognition for the effort he made to make our dining experience memorable. Unfortunately, those experiences alone would not be enough for us to return. Overall rating: 3/5 stars. Without the exceptional experience provided by Chef Alejandro and the wonderful restaurant staff, my rating would have been considerably lower.

Esme was so great! She was a lot of fun and great service

This was our first all inclusive resort experience. Jose was our poolside sever during our whole stay and he went out of his way to make this trip so special. We will be bringing our whole family back soon and hoping we can see Jose again. He’s the absolute best. Jared from entertainment was so fun and energetic. He really brought the party to us with water aerobics and activities. He also showed us how to make cool bracelets. Jhony also hosted the ping pong tournament, which was so much fun. The hotel and all of the food was amazing, we couldn’t have asked for better staff or a better stay. We will be back soon! Thank you all ❤️