Marquis Los Cabos

The staff is what makes this property better than most. Azucena manages the restaurants and is so efficient. Tania and Alejandro treated us so well at breakfast each day which made it even more special. Carlos and Francisco were great are Sakke restaurant and Roberto at Villa Ballante and Jorge at Pergola all standout for their exceptional service. Julio and Arturo would come by near the pool and ensure you are well served. Alejandra (I may not have the right name here) and Gabriela helped us find the right activities and get us a car to go around. Jonathan did a great job showing us the room and helping with the luggage and Matias at the bar. All these people made the stay unforgettable. I literally remember the names - never wrote any of them down. The only name I don't remember is the person who cleaned our rooms - they were always perfect. That's how special they all were. There was only one blemish and it was not the hotel's fault. The concierge got us a rental with National at USD 145/day including insurance, and we rented for 2 days - price was double of what you found online but we thought the service would be great too like the rest of the hotel. Orlando from National brought us the car and said he needs to charge in Pesos the equivalent of USD145. Its on us that we didn't check the conversion rate. I think we equated National with how great the hotel staff had been and trusted. Big mistake! The "conversion to pesos" turned out to be a scam and we paid about $40 more. When we realized and asked, Orlando told us it was the "National conversion rate". I think they knew what they were doing and its unfortunate.

I recently traveled to this resort with my family—my fiancé, my parents, and my sister and her husband—and we had an absolutely wonderful time. While the resort is smaller than some of the larger properties, I actually prefer that. Everything is easily walkable, and there’s no waiting around for golf carts, which made the experience much more relaxing. The hotel is family-owned, and you can truly feel that personal touch throughout your stay. The staff is amazing and incredibly attentive. A special shoutout to Azucena, who oversees food services and went above and beyond to make sure my family was well taken care of. My family loves to dance, so entertainment is important to us—and the entertainment team here exceeded all expectations. I’ve stayed at many resorts throughout Mexico, and this entertainment staff truly stands out. Jared and Monty worked nonstop during our trip and are true jack-of-all-trades. Jared led water aerobics during the day, dealt blackjack at night, and MC’d the shows. Monty is always smiling, kept us informed of daily activities, and is a beautiful dancer. She helped lead salsa classes during the day, which we loved. Both Jared and Monty also kept us entertained with lotería and bingo during the day. I really enjoyed the plethora of activities available throughout our stay. These two truly made our trip unforgettable, and we can’t wait to return.

Very friendly staff, Especially Donald at the Sakke restaurant was amazing. Mastery and the sense of humor made the whole experience a memorable show!!

Donald and Carlos gave us the best service. A+. Would recommend. Thanks so much, can’t wait to come back next time. Gorgeous !

Amazing 5 star Service. Never had been to an all-inclusive resort with better food and drink options. Servers go all out and beyond with being attentive. Shoutout to Glenda and Adriana for breakfast service. Norma in Guest Relations and pool attendants.