Marquis Los Cabos

We recently stayed at the Marquis Los Cabos in January of 2026 and while the resort itself is beautiful, our experience was unfortunately overshadowed by theft and was not handled appropriately. On the first day of our stay, cash was taken from our room while housekeeping accessed it for a turn down service. The money had been set aside and counted in advance for a planned private excursion the next morning, making the loss immediately noticeable. When we reported the incident to staff, we were disappointed by the lack of concern or urgency shown. Rather than focusing on the seriousness of a theft allegation, the conversation centered on how we would receive towels or turndown service after we requested that no staff enter our room for the remainder of our stay. We were not offered reassurance, meaningful assistance, or clear guidance, and the matter did not appear to be taken seriously. As a result, the remainder of our stay was uncomfortable for us and the other guests we traveled with. We did not feel at ease leaving belongings in our room and had to take extra precautions, which significantly impacted our ability to relax and enjoy what was meant to be a celebratory trip with friends. We chose not to file a police report during our stay, as doing so would have required leaving the resort and further disrupting our vacation. While researching the resort further after the incident, we were concerned to find previous reports online of similar incidents involving theft by hotel staff, including from room safes. This raises serious concerns about guest security and how such situations are addressed. This review is not about seeking free nights or compensation. It is about transparency, accountability, and guest safety. A luxury resort should handle allegations like this with care, professionalism, and clear concern for their guests. Unfortunately, that was not our experience.

Marquis los Cabo’s Rebekah is so so good!!! She made our bar experience amazing!! Rebekah made the experience so special! And she understands English very well!!!

This experience has been amazing. Food is great, service is better, and it is so relaxing. Oscar at Dos Mares was the best waiter. So attentive and kind.

Good food. Great service. Good music. Overall, a great time by the ocean at Marquis Los Cabos. First night at hotel but great so far.

Had a great visit, the Mexican fiesta was a highlight of the trip (Fidel was the server very attentive). Pool service hit or miss. Toilets didn’t work one night in casita.