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Escape to a contemporary resort oasis on Mexico's most beautiful Caribbean shores, at El Dorado Seaside Suites. From the moment you enter the bright, inviting lobby, to the time you spend relishing the sun and ocean breeze in a billowy poolside cabana, this is truly a sanctuary of the senses. With an adult-only policy and a decidedly romantic atmosphere, this acclaimed resort is located on Kantenah Bay, south of Playa del Carmen. Just under 400 spacious suites feature modern design and top-notch amenities, including marble or tile flooring, satellite television, stocked mini bars, and private terraces or balconies. Views range from the lush resort gardens to the beach and oceanfront, and you can even opt for a swim-up suite, which allows you to step right into a lazy river pool flowing in front of your room. Toast your vacation with a welcome glass of champagne, settle in to your sublime surroundings, and allow El Dorado Seaside Suites to show you a memorable time.
El Dorado Seaside Suites
KM 95 Carretera Cancún
Tulum, Mexico
CP 77710
Nearest Airport: CUN
This was our first visit to the resort which was a coach trip of approx. 80-90 minutes from the airport. From the start we really liked the general feel of the hotel and the grounds it was set in. You could easily spend ages walking round looking at the lovely trees, plants and occasional wildlife (racoon, coati. agouti and lizard). The reception staff were helpful and always able to change money for tipping. Our room was the Junior Suite which was large and had a lovely big bed, whirlpool bath, tv, stocked fridge, table and chairs, iron and ironing board. The room was showing signs of needing an update with broken floor tiles, a wardrobe light that didn't turn off and a shower with a leaking shower head and loose door which had come away from the wall (this was fixed immediately we reported it). The room also had air conditioning and a ceiling fan. Fortunately we only needed the fan on at night as the air con was quite noisy. The room was well cleaned every day. We loved the many options for eating. You could opt for a buffet or served breakfast, lunch or book an A la carte evening meal. The A la carte bookings were done by visiting your local concierge and there were not always any spaces left on some evenings but you just need to keep trying as spaces do become available due to cancellations etc. These are all included in the All Inclusive package other than the Asian restaurant which for some reasons is an extra £20approx each. We loved the food at all the restaurants (we didn't try the Asian) although some of the vegetable portions in the Italian were very small - even for A la carte. All the staff were great especially Lorenzo in the Culinarium and Anselmo in the Mexican. Although we usually prefer to spend our day by the pool, we ended up on the beach most days as there is a lack of space and the pools are small. You could usually find a lounger on the beach but not always and not always by a parasol. There was no restriction on the number of towels people were given, we saw people reserving a lounge in the sun and another in the shade. The quality of the loungers wasn't great and some had sunk so you were basically lying on the hard frame underneath! There was a lot of seaweed on the beach first thing but this was quickly cleared and kept cleared by an army of men working non stop all day. You could also order drinks from the beach which started about 10am. Again all lovely staff, one being Veronica. There were things to do during the day and also lots of good evening entertainment throughout the week eg. a fire show, Mexican night, silent disco, Michael Jackson tribute, various groups, saxophonist and a late night DJ. Overall we had a great time, despite some little niggles the friendly staff (who would all say "hola" when passing you) made up for it and we would come back again.
Chris P - Eckington, United Kingdom
It was 35 of us in our group. We were provided stellar service from beginning to end. Ms. Isabel Corpus, Mr. Guillermo (Lomas Travel), Mr. Edgar (with events) were superstars for our stay in El Dorado Seaside Palms for my 50th birthday party celebration! The property is phenomenal and immaculate. The rooms are so very clean and very well appointed. The atmosphere is vibrant and calming. I can just feel the high cortisol float away. The food was so tasty and rememberable. The head chef at Frontera grill also managed my party - we were overwhelmed with it all! Thank you all for making my 50th birthday a memorable for my lifetimes!
Kelly A
We visited for 9 nights after our previous honeymoon was cancelled on short notice and were delighted with El Dorado! We have been to Royalton and Bahia hotels in Mexico and this definitely has some elements better. The food is great across the resort, we mainly ate at the restaurants on a night and enjoyed the Mexican and Pub the most. We also liked having served breakfasts alongside the buffet options. For dinner the BBQ at the end of the beach is an absolute must, ask for a mixed platter. Drinks are also good in the main, good lager, no cocktail lists but the waiters can make most standard cocktails. Beach area is well maintained and clean (as is the whole resort) - seaweed does build up but the area near the pier is good for swimming with fish and a stingray! The pool areas are all clean, we used the main pool for a few days which is more lively and good if you want a drink, but plenty of calm options elsewhere. The entire ground is lush, well maintained and easy to navigate. Overall very impressed, we would put it right on par with the royalton and Bahia , above both for food.
Ben W
It was an amazing vacation! Little far from airport, but worth it! Resort is beautiful, inside jungle, so clean with fabulous ala carte restaurants including Italian, Asian, Mexican, Seafood. Buffet was very good for breakfast, BBQ lunch on the beach was excellent. I've stayed in Premium Building. Modern room with jacuzzi, queen bed, super clean and had everything you need for comfortable stay. Pretty chill atmosphere here, perfect for couples and solo souls. Main pool and Suites Side Pool had day time activities, foam party etc. Also was good nights at Guacamayas bar, Michael Jackson show at theater, karaoke, Mexican night at the front of the lobby. Big thanks to guys from reception Emanuel and Victor, pool staff Monica, Joaquenne, Veronica and Tubu, Angel from Culinarium restaurant, Carlos from Italian restaurant and the rest of staff, you are amazing!!! My only issue was the beach, little rocky, but you can get free transportation and excursion from Lomas partner to Maroma beach, including snorkeling and lunch!
Andrey S - Moscow, Russia
Fantastic resort. Absolutely superb
Mike F
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