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Escape to a contemporary resort oasis on Mexico's most beautiful Caribbean shores, at El Dorado Seaside Suites. From the moment you enter the bright, inviting lobby, to the time you spend relishing the sun and ocean breeze in a billowy poolside cabana, this is truly a sanctuary of the senses. With an adult-only policy and a decidedly romantic atmosphere, this acclaimed resort is located on Kantenah Bay, south of Playa del Carmen. Just under 400 spacious suites feature modern design and top-notch amenities, including marble or tile flooring, satellite television, stocked mini bars, and private terraces or balconies. Views range from the lush resort gardens to the beach and oceanfront, and you can even opt for a swim-up suite, which allows you to step right into a lazy river pool flowing in front of your room. Toast your vacation with a welcome glass of champagne, settle in to your sublime surroundings, and allow El Dorado Seaside Suites to show you a memorable time.
El Dorado Seaside Suites
KM 95 Carretera Cancún
Tulum, Mexico
CP 77710
Nearest Airport: CUN
Our holiday was amazing from start to finish. We don’t have a bad thing to say. The entertainment around the pool was great every day.. never a dull moment. Big shoutout to Benjamin and Luis for making us laugh and getting us involved in activities. And another big shoutout to Claudia for her amazing yoga class and aerobics classes.The food was great with a big choice of different cuisines. The rooms were always clean and fridges were restocked daily.
Dominika W
We stayed here for 2 weeks from 26th July to August 9th Loved the resort, food was amazing, staff couldn’t do enough for you The main pool was great, entertainment was great especially from Luis, Alexandra, Benjamin. But special mention to Luis as he made every day enjoyable round by the pool Room service was a great addition as well available 24/7
Logan H
My wife and I have just returned home from the Seaside Palms in which we spent 11 nights . We have stayed here 8 times previously and always had a fantastic holiday , great resort , great staff and fantastic food , unfortunately on this occasion the resort never quite met previous visits. As usual the staff were mostly fantastic we did have a couple of issues with some of the staff mainly on the bars . Talking of bars the lack of premium drinks for instance Jack Daniel’s hardly ever available, Jim Beam never available, straws on the bar rarely available. When we have been previously the outside area always had tables and chairs available so you could sit and chat to friends new and old who you had met , this year we just had rows of chairs set out with no tables to place drinks , lunch at the sandwicherie was always a great experience menus brought to the table then your order brought to you this year just buffet style inside and out , The rooms are tired we were given a room in block 12 the room was. Dry dated very dark noisy air conditioning ( very) a broken shower all not what you expect from a resort of this stature , in the end we upgraded to the premium rooms which were much much better but came at an extra cost of £300 not ideal when we had already paid £4500 . The beach or lack of it has been mentioned by various guests on here but I appreciate you can’t do anything about the seaweed, the guys worked tirelessly to clear up but this was the same at all the resorts along the coast . But what the resort could of done something about was the sunbeds on the beach absolutely disgusting old worn out dirty and uncomfortable in fact unusable, what made this worse that in the compound behind the premium building we counted 60+ new sunbeds that could have been put out on the beach !!! The entertainment was a bit hit and miss but it generally is , what was a waste of time was the so called DJ he just played the same boom and bass music every night never changed has he as a DJ never heard of soul music or disco music what he was playing was dire and hardly ever did we see anyone except one or two very drunk Americans falling about in unison . And I have to mention the most serious concern which was the drug dealers on the beach again on previous years security patrols would have stopped these people getting anywhere near the resort but this holiday they were a regular sight especially at lunchtime on the beach , this resulted in regularly witness drug use in the toilets at night , definitely not what to expect in a resort like this . It’s a shame I am writing this review but someone needs to bring it to the attention of the management and owners so they can start to work on bringing this once fantastic resort back to its glorious best .
216stepheni
As people have said here, staff are really friendly and the grounds are kept really well. However having been here in 2018 & 2019 the decor in the rooms hasn’t changed and I thought back then how dated it was. I hadn’t planned on returning but I am here for a wedding . Firstly it’s not 5 star, 3 star at a push. The premium pool does require renovation that’s for sure. The sun beds on the swim ups are uncomfortable with a greasy tide mark from the pool which before were cleaned regularly. The pool rails are bent making it unsightly . The beach is unusable due to seaweed although hats off to the guys on the beach as they work tirelessly to try and clear it We haven’t had any problems with booking the very few restaurants that are open and the food has been ok and it’s been said the hotel is 30/40% occupancy and is quiet. Bars in the evening are more or less empty so no atmosphere. I think you probably get the picture. In my opinion I wouldn’t recommend the is hotel to anyone. Let’s see how the wedding goes! .
Paradise18364215238 - Norwich, United Kingdom
We stayed at this hotel in July 2026 and we were very impressed. We were in block 32 and the view from our balcony was straight at the heart on the stone pier! It was beautiful. Straight away, I want to mention how well we were looked after by the staff. Jorge in arrecifes restaurant is amazing, he went out of his way to ensure we were well looked after and always made an effort to address us, it was also evident he did this with every guest and everyone had the same positive words to say about him. He made a point of remembering our names from the very first day, he became a friend to us during our stay and we miss him! If you see Jorge, tell him Elisha and Ryan say Hola! Luis, Benjamin, Maria and the other staff in charge of the activities are amazing and always had time for you with a smile on their faces. We did the painting activity with them and loved it! Watch for Luis dancing and singing around the pool, he’s such good fun! The grounds are beautiful and so well kept, the staff work extremely hard to maintain this and the guys working on the beach each day to clear the seaweed work so hard and do not stop until it is clear, they did an amazing job and we were able to enjoy the beach during peak sargassum season! The food at this resort is amazing! We were especially impressed with the Asian restaurant Klay Talay! The food overall is up there with some of the nicest all inclusive food we have had and nothing is too much trouble. Our room was very clean, housekeeping did a great job and due to the location of our room, it was very quiet on a night so noise levels were not an issue. We would highly recommend this resort, it was great value for money and we hope to return one day!
Elisha U
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