El Dorado Seaside Suites

Tulum, Mexico

9.1 First Class
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About the Hotel

Escape to a contemporary resort oasis on Mexico's most beautiful Caribbean shores, at El Dorado Seaside Suites. From the moment you enter the bright, inviting lobby, to the time you spend relishing the sun and ocean breeze in a billowy poolside cabana, this is truly a sanctuary of the senses. With an adult-only policy and a decidedly romantic atmosphere, this acclaimed resort is located on Kantenah Bay, south of Playa del Carmen. Just under 400 spacious suites feature modern design and top-notch amenities, including marble or tile flooring, satellite television, stocked mini bars, and private terraces or balconies. Views range from the lush resort gardens to the beach and oceanfront, and you can even opt for a swim-up suite, which allows you to step right into a lazy river pool flowing in front of your room. Toast your vacation with a welcome glass of champagne, settle in to your sublime surroundings, and allow El Dorado Seaside Suites to show you a memorable time.

Location

El Dorado Seaside Suites
KM 95 Carretera Cancún
Tulum, Mexico CP 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Adults Only
  • Non-Smoking Rooms
  • Dining
  • Outdoor Dining
  • Private Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Swim-Up Bar
  • Room Service
  • On-Site Amenities
  • Salon
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • Currency Exchange Service
  • Sauna
  • Live Entertainment
  • Gazebo
  • Boutique
  • Gardens
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Organic Garden
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • Bathrobes
  • Ceiling Fans
  • DVD Players
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Jetted Tubs
  • Coffee & Tea Facilities
  • Activities
  • Cultural Classes
  • Kayaking
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance

Reviews for El Dorado Seaside Suites

Excellent service

TripAdvisor Traveler Review Rating Reviewed 14 hours ago

Lovely food and plenty of choice. Nice staff. Alex served us and he was so friendly and attentive. Back for breakfast tomorrow

Alison M


Eldorado Seaside Palms - good for the cost

TripAdvisor Traveler Review Rating Reviewed 6 days ago

The good: food was good, especially Mexican. The room service and house keeping was excellent, Antiono took care of us as dis the swim up bar. You can not throw a rock without hitting another bar. The rooms were dated but comfortable. The bad: any other restraunt that took reservations was always full, the excursion extras were also full or got cancelled, the concierge was unhelpful or non-existent as was the travel people. Stood in line for a very long time trying to get return airport travel scheduled. Additionally the birds were aggressive.. people need to stop feeding them! All in all it was good for the cost.

Mandy L


El dorado seaside palms, great resort with included tours

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We had such an amazing time at el dorado seaside palms. Our room was spacious and clean with great access to the beach. The beach was clean and tidy, with workers working around the clock to keep the beach and resort tidy. We never had a bad meal at any of the restaurants included, all the drinks we had were delicious. Staff were fantastic and so helpful. We loved the included tours with more inclusive. Highly recommend this resort and would return.

Georgia C


Our new fav all inclusive

TripAdvisor Traveler Review Rating Reviewed 1 week ago

The property is quite large, the seaside suites side is the party side and the palms is a calmer side but it does have a fun bar in the evening The entertainment was amazing and not cheesy or gimmicky. Really talented people. The beach is smaller, but it’s a good beach and there’s always enough chairs and the bali beds are free on the beach and the pools There are several pools The food is by far the best I’ve ever had at any all-inclusive and the variety is unreal There are already a ton of restaurants and bars At one of them, you can get seafood and ceviche at lunchtime it’s amazing. There’s a beach grill that you can get ribs at it’s fantastic The drinks are not watered down The rooms are big The rooms in block 3700 were updated and the room we had in 3600 was not updated so you have to ask that. The tours that are included (for Canada) are unbelievable. The service is top notch. They take very by good care and pay attention to you. Even servers on the beach My only complaint would be reservations at the best 3 restaurants are a bit tough to get.

Allison G


3rd Visit in 3 Years

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

December 1st to 11th ~ This was out 3rd visit to EDSP, we have gone the last 2 Decembers in a row now and this year we stayed in a Luxury Jr Jacuzzi suite (Building 18, 2nd floor) and prior to arrival had requested to be put into either building 16, 17 or 18 and the Guest Services Manager came through with our request. It had a fabulous view of the grounds and the ocean and was in a really quiet locale. Room was spacious, spotless and the bed was the most comfiest mattress we have ever slept on, best sleep I have had in months! The jacuzzi tub was my 4 p.m. bubble bath/cerveza time, loved every moment soaking in it. Food in all the restaurants we went to (we did not do Klay Talay as Asian food is not our style) was outstanding, never had a bad meal anywhere. We went to Seaside Market Buffet breakfast every morning as they have so many food options available, there truly is something for everyone.. Really tough to get reservations for the restaurants that require them at a reasonable time while we were there, anything past 8:30 pm is a no go for us. I suspect it is a staffing issue (due to influx of displaced travelers that were going to Jamaica) with the hotel at max capacity and that there isn’t enough cooks and servers to handle opening more tables in each one. Overall we really enjoyed all the restaurants we went to and we both were pleasantly surprised at the Culinarium menu, it had changed since December 2023 and it was simply amazing (tip – definitely try the Carrot soup with Cardamom foam!) Bars are all fab, we always ended up at Cotorros Bar around 3 p.m. for an early happy hour and then again after dinner. The bartenders Antonio, Cynthia, Estefany, Martha and Tiburcion made our visits there special! We loved them all, especially Antonio! Grounds are immaculate as usual, this is what we love about the Palm side, the stunning scenery, gorgeous plantings, hundreds of towering Palms. I would go for a 3.5 km walk every morning (working off breakfast lol) and I know I took over 300 photos of all the different plants/flowers, etc. I just marvel at how well maintained the grounds are (the gardeners are always working so hard and are all so friendly) and the thoughtful way they grouped their plantings. We also look forward to seeing Patches every year and we also got to meet the new addition Romeo! Adorable resort kitties that are both very vocal lol. The only negatives we came across is that the resort is lax at enforcing the No Smoking rule on the property. We encountered many, many people smoking/vaping at bars, pools, beach, room patios, anywhere they felt like it. There is a countrywide ban on smoking in public except in designated areas but the resort needs to clamp down on people thinking they can smoke/vape wherever they want. I have no desire to be exposed to second hand smoke by selfish, inconsiderate people. The other negative was the lack of enforcement of the dress code at dinners at the a la cartes, we witnessed people going into La Carreta and the Gourmet Pub in bathing suits for dinner, cut off jean shorts, board shorts, t-shirts, flip flops, etc. Why have a dress code if the resort is not enforcing it? The resort portrays a fine dining experience, they are doing a disservice by not enforcing the dress code, thereby dragging down their hotel star rating. Other than those 2 negatives, we do love the resort for what it is and what they provide. We hopefully will return next year as we have not found another resort that has just about everything we like/require in a resort , they just need to clean up the smoking/dress code issues.

P8506LMdeborahs - Callander, Canada


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