Dreams Tulum Resort & Spa

We beached and it was marvelous! great food, hard working staff, beautiful grounds and room. It was marvelous - would go again.

For the price, this place is great!!! What sets it apart is the phenomenal service, with special mention to Edwin, Laura, Enrique and Daniel at preferred beach, to Rolando at preferred lounge, to Lisset at many restaurants, and to Carlos and Francisco at Seaside grill. The rooms: we had a king size room, non preferred second floor. AC and hot water worked great, bed was comfy, linens were nice, and the service to our room from Maxi was perfect. The rooms could use some updating but nothing was dirty or non functioning. The layout: it is big, but once you find your way and realize that most things are close together it is fine. The grounds are lush and very well kept. The beach: we fell victim to the very bad sargassum season, however we did manage a few ocean plunges. The staff do try to keep on top of it, but this year that was impossible. The food: of our group of five, nobody got sick and nobody went hungry. Seaside was great for grilled meats and potatoes, the Mexican was actually one of the best we have had at an AI, breakfast was all the usual fare, lunch buffet had tons of options and barefoot grill was there for a mid day burger / tacos. I wouldn’t say there were any five star meals, but we got pretty close with a special family style dinner provided by Carlos at Seaside (plus Guadalupe was chef that night and he is five star)! The drinks: I think this really depends on what you like or how fussy you are. Our group always manages to find great options from cocktails, to coffees, champagne and cold beer too. The service: this is where dreams Tulum wins! Now, I will say we are generous tippers and I speak Spanish, which may contribute to the phenomenon all service but really a few pesos goes a LONG way. The staff there always want to go above and beyond, offering to bring more waters or drinks, asking if you need anything, providing little gestures at dinner that make it more special.

The hotel became one of my family favorites. Not swimmable beach due to the seaweed. Food was pleasantly delicious for being all inclusive

had such a fun time at the disco at the Dreams Tulum Resort & Spa! If you’re staying here, you absolutely have to go one night. DJ Carlos was incredible and really made the whole experience. He played the perfect mix of music that kept everyone on the dance floor all night. The energy was great, and he did a fantastic job reading the crowd and keeping the vibe going. The disco itself is such a fun late-night activity after dinner and drinks around the resort. It’s a great way to meet people and end the night dancing. The music, atmosphere, and overall vibe made it one of the highlights of our trip. Highly recommend checking out the disco at Dreams Tulum, and if DJ Carlos is playing, you’re in for a great night!

Fabulous “bleisure” trip! My husband’s conference was held at Dreams Tulum. During the breaks, we relaxed on the beach and chilled at the pools. Super happy they had a Peloton bike in the gym. And I loved doing morning tennis classes with Horacio. He was fantastic, professional, kind, and made my stay that much more enjoyable! Great location and great amenities for a conference!