Dreams Tulum Resort & Spa

At first we were kind of skeptical of our stay at Dreams Tulum because of some bad reviews from diffrent platforms. Most of them were about the hotel being unclean and about the hotel being outdated. All our concerns were changed after we first stepped in to the hotel. A beautiful atmosphere and the great a willing staff welcomed us in to a beautiful resort. We bought an upgrade for “preferred club” and we got a beautiful room with beach view. Our room was amazing and the view + the balcony as well. Room was clean our whole stay. The hotel didn’t seem outdated at all actually it seemed very put together and classy. One more thing i have to mention is a great staff that took care of us the whole stay and were actually determined to help (they welcomed us like a family). The food was amazing and we recommend to try every restaurant. If you like a homely atmosphere this hotel is just for you! A 10/10 recommendation.

We’re here at Dreams Tulum and having a wonderful vacation! The staff is so friendly and accommodating—we truly can’t think of anything negative, and we can’t wait to return. Adrian, the restaurant manager, has been amazing, always making sure we’re well taken care of. Be sure to try the seafood grill by the pool for lunch—the fish tacos are excellent. The dinner menu is delicious as well; we loved the ribeye and the brisket! The preferred breakfast at Portofino is fresh and delicious—the pancakes and eggs Benedict were fantastic. We haven’t had a bad meal anywhere! There’s a huge variety of drinks—they’ll make anything you ask for. Lorenzo at the Sugar Reef is so kind, always greeting us with a smile. Every staff member has been friendly and welcoming. The grounds are beautifully maintained, and the facilities are very clean. You won’t regret coming to this resort—we can’t wait to return. See you again soon, Dreams Tulum! 🫶🏻

The family has had a wonderful and very memorable holiday to celebrate a big birthday! The accommodation was excellent, the food varied and tasty and we were fully engaged with the activities and entertainment due in no small part to the fabulous Ronny, Ricky and Rubi.

This is a smaller resort. It was clean and well maintained. The staff was friendly and helpful. The downside for me was the beach was very rocky and difficult to walk or swim out. The shows were fun, but a bit amateurish. The rooms were clean, our room had very little water pressure. Our bed mattress was also outdated with body dentations on each side. The food was good. Overall, a good place for some rest and relaxation!

What a beautiful resort Fantastic staff Great food Fun, energetic entertainment crew Fabulous preferred club and preferred club staff are unbelievable Our whole group had suck an amazing time we can’t wait to go back we were all so sad to leave!!