Dreams Tulum Resort & Spa

Loved our vacation. It was amazing! The staff went beyond the call of duty to make us feel at home. Always greeted with a smile. Food: plenty of options and always fresh and tasty. Rooms were clean, as were the facilities. Would have appreciated other guests following the guidelines around smoking and vaping. In addition, parents should also keep eyes on their children: many children were running around unsupervised.

This resort was perfect for us. Smaller which is nice for me as I use a wheelchair at times. Rooms were great, very clean and nice. At times it was noisy, employees pushing carts etc, inside and outside. Most of the staff were amazing. A few of the concierges were not. Food was amazing. The beach wasn't great. Alot of seaweed. Couldn't really swim. No snorkling at resort, had to do an excurtion.

We had a wonderful stay at Dreams Tulum. The first thing that stands out is the beach. The sand is beautiful, the water colors are amazing, and it’s one of the nicest beaches we saw in the area. The resort itself has a lovely hacienda-style design, which gives it a lot of charm and personality compared to many generic all-inclusive hotels. It feels very Mexican and authentic. Another thing we really appreciated is the size of the resort. It’s not overly huge but it still feels spacious, open, and airy, with plenty of room to walk around and relax without feeling crowded. The food was also a great surprise. Many resorts tend to adapt everything to Western tastes, but here the cuisine felt more authentic and varied, with plenty of Mexican flavors and good diversity between restaurants. Overall, a very pleasant resort combining beautiful beach, charming architecture, good food, and a relaxed atmosphere. A great option if you want an all-inclusive in Tulum that still feels local and not overly massive. Perfect spot from which you can explore the region.

The resort was very clean and the room was spacious. The live music and shows every night was very professional and entertaining (good vibe as well). There were a few restaurants to choose from within the resort, including French, Italian and Mexican. The buffet was very good as well (we went there for breakfast every day and also happy with the dinner). I have to say their cocktails were quite 'diluted' and sweet, so we changed to have wine, beer and whisky instead the next day. The staff around the resort were all super friendly and made our stay very comfortable.

Incredible grounds and gardens. Beach is fabulous. Restaurants were good. Service was good. Laura our concierge was engaging, friendly and helpful. Rooms were nice and well maintained. Coco cafe was great and enjoyed the Preferred Club.