Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and five minutes from the eco-chic downtown Tulum. Reconnecting with yourself and nature is simple when surrounded by 44 breathtaking acres of coastline and jungle. Start your self-care mornings with a yoga session on our expansive, tranquil beach. Fill your afternoons with beach activities or adventures to local family-friendly attractions like the ancient Mayan ruins and the Xel-Ha natural aquapark, or lounge by the pool with a refreshing chilled beverage or tropical cocktail. With access to a variety of entertainment and fine dining at sixteen different restaurants and bars, your Unlimited-Luxury® experience at our AAA Four Diamond resort will be rejuvenating, culturally enriching and unforgettable.
Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto
Quintana Roo
Tulum, Mexico
Nearest Airport: CUB
Dreams resorts and spa in Tulum is over hyped. The food and drinks are nasty. The have a family of raccoons on the resort. Also have stray cats. You can't even be comfortable by the pool or anywhere without the racoons, iguana popping up. Some of the staff was unfriendly. I got bit by so many mosquitos it's crazy. Also the restaurants don't open up until 6 pm. So you had to order room service and that was a hit or miss. My overall experience was horrible.
Ivory T
My partner and I went here sept 2026, and it’s beautiful and we had a great time. However, food choices throughout the day are quite limited, the stricter dress code for a beach resort was quite infuriating, and limited activities to do throughout the day made it a little boring. I understand half the resort is closed for renovations, but this wasn’t advertised before we booked. The biggest issue we had during our time is the constant and aggressive nagging of marketing. Everywhere you go they are constantly hounding you to hear their sales pitches, buy things, or do things. It’s very pushy and annoying. I’m just trying to enjoy my vacation, I do not want to hear your 90 minute sales pitch over breakfast.
briannahN9231ZY
My daughters had a great time and they enjoyed all the activities they got to do.
gabbya471
Overall, it was a wonderful experience and very beautiful place. 1/2 the hotel is under renovation and closed, which doesn’t say anything about that when booking. I wish they had more perks for Preferred members and showed cases it. We had a swim out hotel, which was amazing! El Patio was a great restaurant! What left a bad taste in our mouth was A couple items went missing from our room after the first night. My husband‘s harley hat, JBL headphones and some pesos. We thought they’d show up in our belongings somewhere. But no, they were gone. The buffet was good, made my son go out of his comfort zone! I don’t think we’d come back but had an awesome time with you guys!
CRYSTAL R
Unless you want to argue with staff constantly and have limited, mediocre food - save your time and money! Stay somewhere else!
Lindsey D - United States
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved