My wife and I stayed at the Edoardo Seaside Palms for 6 nights and had a great time. The resort is very well maintained, and the staff is great! The food at the restaurants is delicious and the service is impeccable. Would highly recommend visiting and we will be visiting again in the future!

If you've already booked this resort try and get it changed. I'm not one for writing reviews but the recent changes that have been made have spoiled what was once a fantastic resort. We stayed on the palms side for two weeks and used the Culinarium restaurant the entire time we were there. When i pay for an all inclusive holiday i don't expect to pay 25 dollars per person to use a restaurant which is what they are charging to use the three most popular ones . The beach barbecue is quiet and has plenty of tables but there is a reason for that , the food quality is terrible. The other restaurants that are part of the all inclusive are usually very busy that is when they decided to open as it seems they pick and choose which ones to keep closed for a few nights. If you book this resort don't say you weren't warned.

The entertainment team was amazing !! I love spending my time with my wife and them just joining to the activities that they have, shoutout to the amazing Jesus !! Also to the rest of the team, Benjamin, Luis, Alejandro, Alexandro, Carlos, Maria, Luana, Gabo and Angy.

Oh dear, we are returning guests we last stayed here in Dec 2019 we were very impressed so decided to book again for May 2024 what a mistake. If you have booked with TUI from UK the Palms side is now run by TUI BLUE. You now have to pay for al acarte restaurants Asian and Italian and you cannot go to Seaside Suites side and cannot use facilities restraurants etc. You can PAY for a day pass 25 dollars per person to use the Seaside Suites section. These changes came into affect 1st May 2024 so only if you have booked before Jan 2024 they will give you access to both sides of the resort. We booked in March 2024 and TUI gave no notification to us of these changes & have since updated website with astricts against what is not included. Drinks used to be premium top shelf like grey goose vodka Kraken rum, Kalua, 43 liquor all gone. Replaced by Smirnoff vodka, absolute vodka, sky vodka, captain morgan rum, havana rum and cocktails pre mix sugar sweet not what we would call 5 star. If we had known of the changes we would not have booked here. When speaking to guests from US they can use both sides of resorts as they do not use TUI as their tour operator. Massive let down TUI who are advertising this hotel as TUI Blue El Dorado Seaside Suites Resort so the name is a joke. If you complain TUI Rep (Mexican rep not from UK) offering compensation £150 voucher off a next holiday booking & you can pay for a days pass and TUI will refund it back to you. Paid £3500 for 10 nights, all UK guests were complaining no wonder there was no Rep at the resort the next day called in sick. Positives weather red hot, resort staff brill, check your booking to avoid disapointment in advance.

Way overdue review actually from August 2022 (TA wouldn’t let me go back that far). Lovely grounds, easy to get a Bali bed (a huge plus for us compared to the chair game at many all inclusives), food was good for an AI. I enjoyed the snorkeling right off the shore, again a big plus for an AI. Sargassum was minimal until our last day and then it was awful, so we were lucky all in all. Just a reality of the region. They were mostly able to keep it clean and then it overwhelmed any ability to clean. Rooms were dated but fine. We had a beachside suite where we could just walk out and that was nice.