Beaches Turks & Caicos Resort Villages & Spa

Amazing beach, great weather but I would not return to this Beaches property. I have a 10 year old boy who is mature for his age and they would not let him join the kids club for 11 years and up. he is only 2 months away very disappointed in the staff on how they handled this. I also paid for concierge service and received nothing in return. The property is a little too big but once you get rid of the map you will be fine. unfortunately we missed a lot of activities as they were not advertised well and most of the fun things were never in our area most of it was at the Italian village which the pool was super crowded and not enjoyable. Last year we did the smaller Negril Beaches and wish we would have went back there instead. Not giving up on Beaches properties hoping beaches Barbados is in the works.

Was fun, enjoyed the many restaurants approximated to the beach there's so many different villages. take a look at those before you book we stayed in the Caribbean which was nice right beside the Italian Village which was fun to go through. Each one has its own vibe

We very much enjoyed our stay at Beaches Turks & Caicos with our children and grandchildren ranging in age from 8 to 2 years old. Rooms were always tidied up during the day and we loved our beach front views though tired a bit with the professional family photos being taken in our area of the Caribbean Village. Special shout-out to Schooner's staff Neil and Scateline, Susan at the Jerk Truck, and Kimono's chef on Wed. Feb. 25th. Other favorite eats were the Soy Sushi Bar and Yoyo's frozen yogurt.

As a loyal enthusiast of the brand (with extraordinary past experiences at Sandals Royal Barbados and Sandals Grande Antigua, among others), I recently returned from a 7-night stay at the Italian Village of Beaches Turks & Caicos (Concierge Level). While the overall cleanliness of the grounds remains generally satisfactory, I noted a concerning decline in the usual standards. Hygiene & Maintenance: We had to discreetly report roaches in our room. While a treatment was performed quickly, there was no follow-up or apology from management. Even more concerning, sanitation and insect issues were visible in the Kimonos restaurant restrooms—completely unacceptable at this price point. Conversely, I noticed much higher standards of cleanliness and upkeep in the restrooms of the Caribbean, Key West, and Treasury sectors, proving that a high standard is still possible elsewhere on the property. Concierge Service Inconsistencies: Management of basic supplies was a struggle: repeated shortages of washcloths and Red Lane products. A particularly disappointing detail: the "new" amenity tubes provided were sealed but only half-full, strongly suggesting reused products presented as new. Dining Experience (General & Specific): Global Observation: Service is often slow across the entire resort. The included red wine is systematically served at island ambient temperature (25°C+/77°F+), making it very unpleasant. Furthermore, much of the staff seemed demotivated and rarely smiled, a stark contrast to my experiences at other properties in the chain. Kimonos: This was my 4th experience, and a major letdown: the "show" aspect (juggling, entertainment, chef interaction) was completely absent. The Butch’s: Over 20 minutes of waiting just for a glass of water. Bobby Dee's (Pirates Island): Chaotic management for this kids' restaurant, with 30+ minute waits for a simple burger. Honorable Mentions: A few employees truly saved the experience with their professionalism and constant smiles: the public area maintenance staff, the team at Giuseppe’s (French Village), and the team at Bayside (Key West sector). Conclusion: I sincerely love this brand and hope this honest feedback helps spark improvements. In the past, I have highly praised your properties in Barbados and Antigua, but this stay clearly shows internal management difficulties. At this price point, attention to detail and consistent service should be beyond reproach. If management deems it relevant to contact me, I remain available. My only wish is to see the Beaches and Sandals brands maintain the level of excellence they have established for themselves.

This was our first international family vacation and my kids’ first time seeing the most beautiful BLUE water and SOFT white sand (we live in Texas). My kids are 9 and 12. From start to finish we were treated like family! The shuttle came to pick us from the airport right when we arrived. The ride to the resort is no more than 15 min. At the resort you are greeted with fresh fruit juice and cold towels. We stayed in the French village. The rooms are renovated and very nice. There is soooo much to do at this resort. The benefit is that no restaurant or pool was overcrowded. The beach was also never overcrowded. We never had a problem getting chairs or towels. To be all-inclusive, the food was VERY good and fresh. Last but not least, the service—top notch. The staff was so kind. Super Susan at the Jerk Truck quickly became like family to us!!! She was so sweet to my children. Akeem at the Caribbean pool bar was also so kind to my family. They even make non-alcoholic fun drinks for kiddos. We plan to come next year and extend another day. For a mom who always has to cook and plan meals, this was a true vacation where I didn’t have to worry about any of that. ALSO—— I was sooo shocked by the accommodations for food allergies. I have a kiddo with foo allergies. This resort can provide custom options with advance notice for food allergies. However, you would have to map out your restaurant choices in advance. I have to stress that the food was really great and fresh, despite being all-inclusive and basically unlimited.