Beaches Turks & Caicos Resort Villages & Spa

If you think you'll get that great dinner at Butch's ... GOOD LUCK!!! 2 Years ago we had absolutely no luck getting a reservation at Butch's in Sandal's Curacau even after trying 10 min after we checked in. Now we're at Beachs in Turks and they lost our reservation and won't seat us till 930PM!!! They also couldn't find the reservation for the woman in front of us. Will we try Sandal's a third time??? OH HELL NO!!! We didn't mind the $8000 price tag ... but a steak at 930pm?? That's BS

- Cockroaches throughout the resort. We personally observed them in multiple areas, including elevators used by butlers transporting food to guests. I also have videos, which unfortunately I cannot upload here. - Cockroaches in restaurants. We personally observed cockroaches in resort restaurants, including Bobby Dee’s and Le Petit Chateau. - Cockroaches in guest rooms. In the middle of the night, our children discovered multiple cockroaches near their bunk beds, forcing our family to change rooms. The following morning, I observed new guests already occupying the room we had vacated. A room vacated because of reported cockroach activity should have been immediately taken out of service, professionally treated for pests, thoroughly inspected, and cleared before being returned to inventory. - Unfortunately, TripAdvisor will not let me upload the release and confidentiality agreement the resort wanted us to sign. The document contained a broad release covering the stay and a confidentiality provision. It even included our children as releasing parties and provided signature lines for them. I found that deeply troubling. We paid over $22,000 for an eight-night family vacation at Beaches Turks & Caicos. What we received was nowhere close to a luxury resort experience. Our room had clogged sinks, a visibly dirty door, and broken glass near the coffee machine at check in. Even worse, a housekeeping employee entered after our 12-year-old daughter expressly said she was changing and told the employee not to come in. Then there were the cockroaches. We found them in our room, repeatedly saw them in the elevators, and there were lots of cockroaches throughout the grounds. It was disgusting. We were so concerned about bringing them home that we sealed our clothing inside our luggage, had the clothing dry-cleaned, and kept the suitcases wrapped in plastic for weeks. Management's handling of the situation was abysmal. Promised follow-ups did not happen, we were forced into a lower-category room overnight when the kids saw multiple cockroaches by their bunk beds, and the resort then attempted to require us to sign a sweeping release and confidentiality agreement in connection with the acknowledged $676 room-category difference. Luxury is a marketing slogan here, not a standard. Our experience was filthy, chaotic, invasive, and disgracefully handled. I would never return and would strongly warn other families to think twice before spending their money here.

Amazing experience at Beaches. We stayed in the 2 bedroom Concierge Room at Treasure Beach. The view was amazing and the rooms were spacious. The resort is huge, with 5 villages that feels like 5 different resorts. The beach is pure heaven. Food was good and the dive team amazing. Best massage we ever had at the Red Lane Spa.

Returning in two weeks with my family of four (my husband and our two sons, ages 8 and 14)! My 14-year-old chooses this vacation year after year, our boys outgrew Disney cruises quickly, but this resort never gets old. We all absolutely love it - the activities, the food, and the beach are incredible. We can't wait to explore the new area and restaurants and hear it's only gotten better! Will provide a full review from my kids perspective once we return!

We just returned from the most incredible week at Beaches Turks and Caicos, and honestly, we're still riding the high. We traveled as a family of four to celebrate our son's 5th birthday, and this resort absolutely delivered in ways we didn't even know to expect. I've stayed at several Sandals properties over the years, so I came in with good expectations, but this location, and more specifically their staff, exceeded every single one of them. THE BUTLER TEAM The real MVP of our stay was our butler team. Jermaine and Ashuli weren't just available when we needed something; they anticipated what we needed before we even asked. Seriously, these two are like secret ninjas. My kids started joking about how they'd magically appear at exactly the right moments with exactly the right things. They learned our kids' snack preferences within hours and kept them stocked without us having to remember to ask. They secured our favorite cabana spot every single day (which is no small feat at a busy resort), and they managed our activity schedule like personal concierges. They even remembered our lunch orders and had everything ready so we could transition smoothly between activities and never missed a dinner reservation. But what really stood out was how they made us feel like family, not just guests. Their manager, David, clearly runs an exceptional team because you could feel the care and attention in everything they did. For our son's birthday celebration especially, they went above and beyond with thoughtful surprises that made him feel incredibly special. The whole team truly made us feel pampered and at home. That's the best way I can describe it. EXCEPTIONAL DINING EXPERIENCES The food at Beaches lives up to the Sandals reputation. Actually, it exceeded it. We ate at two standout restaurants that deserve special mention. The French restaurant was genuinely impressive. Chef Alain deserves serious recognition for the level of sophistication and flavor he brings to the menu. This is hands-down one of the best meals I've had in a long time, and I'm not exaggerating. The waitstaff, Terry and Sophia, kept the service impeccable throughout. Every course was flavorful and beautifully executed. If there were Michelin stars to award, Chef Alain would have one in my book. The Italian restaurant was also fantastic, though in a completely different way. The food was delicious, but what made it memorable was the waiter team. K'zieno and Devale kept us laughing the entire night while still taking excellent care of us. Sometimes the best restaurant experience isn't just about the food; it's about the people making you feel welcome, and they nailed that. SPA & WELLNESS If you're looking for a massage while you're there, ask for Nicole. She's phenomenal: firm and genuinely relaxing. I genuinely would have booked a massage every day if I could. The spa experience elevated our ability to actually unwind, which is sometimes tricky when you're celebrating and staying active with kids. THE RESORT ITSELF The property is well-maintained and clean. We actually saw ongoing updates happening during our stay, which shows management is committed to keeping things fresh. One tip: take time to review the different room categories carefully when booking. There are several options, and it's worth thinking through which style fits your family's preferences best. We found plenty of variety that allowed different family members to do what made them happiest. A VACATION THAT WORKED FOR EVERYONE What made this trip truly special was that we managed to do something that can be tricky with a family: we celebrated our son's birthday in a big way while still getting the downtime and relaxation we desperately needed as parents. That balance doesn't happen by accident. It happens because the team there genuinely cares about creating an experience, not just providing a service. THE BOTTOM LINE If you're considering Beaches Turks and Caicos, especially with a family, do it. The staff clearly knows what guest experience is supposed to feel like. It's the kind of place where you leave already thinking about when you can come back. We're already planning our return trip.