Beaches Turks & Caicos Resort Villages & Spa

I can’t say enough about how much we loved this beautiful resort. First of all the water at Turks and Caicos is exceptionally beautiful. This was our first visit and the staff was beyond friendly. They were amazingly kind and helpful. Everyone. I have never experienced nicer staff in the Caribbean. The resort is very clean. Many restaurants are available to choose from, whether you want kid friendly fare or a more adult oriented restaurant. The food in most places was mostly great. We especially loved Pintas. . We stayed in Key West Village which was way at the end of this very large resort, however, after walking around we discovered all villages were really nice. We loved the newer Treasure Beach Village. The kids loved the water park with its many slides and lazy river. They also loved Bobby Dee’s where they could get ice cream or milk shakes all day long. One issue was their soda machine was constantly out of soda. The well stocked bars offered amazing drinks. There are pools everywhere, both large and small. The kids would eat breakfast then jump in a pool while we finished our coffee. One thing that is well worth mentioning is that when we left my grandson left his stuffed dolphin in the concierge lounge when we boarded the shuttle to the airport. He was so very upset. I messaged Beaches and asked them if they could find it. They actually responded within minutes that they had found it and was sending it to the airport shortly where we could grab it before boarding our flight. I was amazed that they went out of their way for us. This was exceptional customer service and was appreciated more than words can say. I highly recommend Beaches Turks and Caicos to anyone with a family looking for a fun filled vacation at a beautiful resort on a spectacular beach. Thank you, Beaches, for helping us make a treasured memory not to be forgotten.

We had a wonderful family vacation in Turks and Caicos! There were so many activities for everyone to enjoy, making it a perfect destination for our family . One of the highlights of our trip was that my daughter and I completed our scuba certification. A very special thank you to our instructor, Oddi, (Orion Franklyn) for making the experience unforgettable. He was incredibly patient, caring, knowledgeable, and thorough, giving us the confidence to enjoy every step of the process. We couldn’t have asked for a better instructor. Snorkeling right from the beach was also amazing. We saw many fish! Highly recommend this experience to anyone visiting Turks and Caicos!

We tried Butch’s Steakhouse in Beaches resort, Turks and Caicos to see if it lived up to the hype. Don’t waste your time. First, reservations are required in order to get a table. That’s easy enough, especially with concierge or butler service. The steaks were flavorful, but overcooked and dry. The staff was friendly, but not very attentive (had to ask for drink refills twice). We arrived dressed as per the dress code (trousers, collared shirts, and closed-toe shoes for the men, dresses for the women), and were sat outside on a July night. Once there, we saw many people in shorts and flip flops and at least one man in a t-shirt. This only added to our frustration. Do yourself a favor and skip Butch’s. There are so many other restaurants inside Beaches that have better food, better service, don’t require reservations, and have more comfortable dress codes.

We have an upcoming vacation planned and I wanted to add on an additional night. I reached out and my exact room is not available (walk out with a patio) so I asked if I could book a similar room (2nd floor with a balcony), and they will not allow that. I would have to cancel my entire reservation and give up the room I originally booked and then rebook with the other room. I am offering to pay for another room - this just does not make sense to me and is poor customer service.

A special thank you to Sir Theo at the Key West Village Concierge at Beaches Turks & Caicos. He went above and beyond to help me locate a lost item during our stay. He was kind, professional, and genuinely committed to helping until it was found. His exceptional customer service turned a stressful situation into a positive experience. Thank you, Sir Theo, for your outstanding hospitality—you truly made a difference! Employees like Sir Theo are a wonderful reflection of the Beaches team.