Beaches Turks & Caicos Resort Villages & Spa

Everything was amazing and the staff made the trip even better! The resort is clean, the food is great and the service couldn't be any better. Our family loved so many employees- but we took note of a few names that went above and beyond! Dwan from dining- Barefoot by the Sea- We went back to visit him three times! He is friendly and makes you feel like family. Rojay and Kenton from entertainment were funny and energetic! We loved their pool olympics! Perki the bartender at the big pool made our boys feel like celebrities. They asked him to create special drinks for them and he delivered, and made them feel special. Fortune Cookie-Chef Cookie from dining at Kimonos COOKED for us AND sang his heart out. We all said he should be paid the most of anyone at Beaches! Ishmael- bartender at the circle bar in the italian village remembered EVERYONE'S drink order the following day. We have no idea how he did it, but he made everyone feel special. AND- Kayann at check in and check out at Key West also remembered our family. We had a unique check in story and she asked about it when we checked out. She was friendly and very caring! Make the trip! You won't be disappointed!

This is our 3rd year coming and absolutely love this place. Also wanted to give a shoutout to Kenton. He was an amazing performer and a better person.

Service is spotty. We left two dinners. We had to correct our order two other times. You would expect someone to bring you drinks at the pool. No chance. You have to go to the bar. My wife picked up,glasses left over night. We ended up relying on room service and one reliable bar Bru; so, things did not get messed up. This was my worst all inclusive experience ever. The place is beautiful and everyone is friendly. I felt like we paid for five star and got one. If they hire a sound guest services manager it could correct this. Too many times staff talked to each other versus taking care of guest. I watched a staff member yell at other team members that were slacking. Promote him immediately to enhance the guest experience. I won’t be coming back.

My husband, adult daughter and I had dinner at Schooners. Our waitress Omoia was amazing and made our first night at Beaches unforgettable! She was friendly, welcoming and attentive! The food was really great as well but the service made our experience!

Excellent service. Beautiful resort with lots to do for all ages. Staff so friendly and attentive. Also great for families traveling with special needs child or adult. All staff were accommodating and friendly but you also can hire a beach buddy to assist directly with your special needs traveler.