Beaches Turks & Caicos Resort Villages & Spa

The resort was outdated. None of the pools had clear water in them. The lazy river had what appeared to be black mildew or black fungus growing all over the tiles and the walls. The food was really really not good at all. The rooms look like they’re about 40 years old and haven’t been updated since. My family spent thousands of dollars to go to a Butler Villa. Our shower curtain literally had holes in it. I’m not sure who would enjoy vacation like this, but perhaps somebody that doesn’t know any better. This place needs a major management overall. The beaches had garbage on them. It’s really truly a shame. It’s a place charging a lot of money for garbage Experience. Their drinks are watered down and every meal there was just something that I just couldn’t eat because it was so disgusting. Stay away from this place.

We stayed at Beaches Turks & Caicos during the first week of December 2025, and we cannot say enough about our butlers, Jean and Olmando. This was our third trip in three years and our second year using butler service, and this experience surpassed all expectations. We stayed in the one-story Caribbean villas, which were beautiful and perfectly located next to the pool, with a partial beach view. While the accommodations were wonderful, what truly made this trip exceptional was the level of care, anticipation, and professionalism consistently shown by both of our butlers. From the moment we arrived, Jean and Olmando worked seamlessly together to make us feel completely at home. Jean met us at the front door after our private transfer in the black SUVs with the warmest smile and open arms, instantly setting a welcoming, family-like tone that carried throughout the entire stay. We traveled as a group of eight: two grandparents, two adult children, two teenagers, and two toddlers. From the very beginning, Jean and Olmando ensured everything was handled effortlessly. We were escorted to lunch, guided to our villa, and every detail was taken care of before we ever needed to ask. The room was beautifully decorated with a heartfelt “Welcome Home” message that truly set the tone for the week. What made their service stand out was their shared ability to anticipate needs before they were spoken. Each morning, coffee appeared right on time, cabanas were perfectly arranged and stocked for all ages, and daily plans were thoughtfully coordinated. Everything felt smooth, natural, and personal, without ever feeling scheduled or intrusive. Both Jean and Olmando were wonderful with our children, making each of them feel special and included. From bike rides around the resort to taking extra personal time to create tie-dye T-shirts, they went far beyond expectations and created meaningful memories our family will cherish. In the evenings, Olmando and Jean continued that same exceptional level of care, ensuring dinner reservations and evening plans were flawlessly arranged. They checked in thoughtfully, communicated seamlessly with one another, and made sure every detail was handled before the day ended. We never once felt the need to ask for anything — everything was simply taken care of. What truly set both Jean and Olmando apart was their attention to detail, communication, and genuine pride in what they do. Their teamwork created a sense of total ease, allowing us to fully relax and enjoy our time together as a family. Because we were visiting during the holiday season, Jean and Olmando went above and beyond to make the week feel magical. The Christmas add-ons, festive touches, and genuine holiday cheer they shared made the season feel warm, joyful, and truly celebrated — even while being away from home. We have stayed at many all-inclusive resorts with excellent service, but Jean and Olmando operate on a level that feels rare. They don’t just provide service — they create trust, comfort, joy, and connection, making you feel like family rather than guests. From warm welcomes and thoughtful anticipation, to meaningful time spent with our children, genuine conversations, festive holiday spirit, and a heartfelt goodbye complete with a packed departure lunch — every detail was handled with pride, care, and excellence by both of them. Bravo to Jean and Olmando, and bravo to Beaches Turks & Caicos for employing such remarkable professionals. They made our holiday vacation truly unforgettable.

Phenomal week as a family of 4 (kids 12 and 9). Food was lackluster but everything else made up for it. Truly the most beautiful beach. Did the resort snorkel trip in the morning and were lucky enough to see a Dolphin play around close to us ! Simone at the Italian bar makes a tasty dirty GIN martini !!

We just returned from an incredible stay at Beaches Turks and Caicos, and it truly exceeded our expectations. We stayed in a beautifully renovated room in the Seaside Village, which was absolutely ideal for our family of four. We have two young daughters (ages 4 and 6), and the layout worked perfectly. The separate bedroom had its own balcony, while the living area had a second balcony, a small fridge, and a pull-out couch. The pull-out was surprisingly comfortable and worked very well for the kids. Having the extra space and separation made the stay far more relaxing for everyone. The resort itself is amazing and offers an unbelievable amount to do. We spent a lot of time on the beach, but also enjoyed the pools, all of which were great. Our favourite was the Caribbean Pool closest to the Seaside area, though every pool we visited was well maintained and fun. Our girls absolutely loved the Sesame Street character experiences. Every show they attended was enjoyable, but the street party and parade were the highlight of the entire trip. Getting to meet all the characters was truly magical for them. We also spent quite a bit of time at the water park, which was a huge hit. Our 6-year-old tried the surf simulator for the first time on a boogie board and didn’t want to stop — easily one of her favourite memories from the vacation. The staff throughout the resort were fantastic — friendly, patient, and incredibly accommodating with children. It really shows that this resort is designed with families in mind. The food was excellent and exceeded our expectations for an all-inclusive. We especially loved Arizona’s since we’re big Tex-Mex fans, but all of the restaurants we tried were very good. Our hibachi chef at Kimonos was a bit more subdued compared to others we saw during our stay, but the food itself was great. Our 6-year-old loves sushi, so we ended up dining there twice. We also tried a couple of excursions. The glass-bottom boat was just okay, but the snorkeling was a lot of fun. I went twice with our 6-year-old, and it was a great shared experience. One extra note — our Seaside location was right next to the new Treasure Island area, which looks very close to completion. It’s exciting to see how much the resort continues to invest and expand. Yes, Beaches Turks & Caicos is expensive — but it delivered incredible family memories that made it completely worth it for us. We actually put a deposit down on our next trip before leaving; now we just have to figure out when we’re going back. Highly recommended for families looking for a truly special vacation.

I went to Beaches, Turks & Caicos to celebrate my sister's 40th birthday with the whole family. None of us had ever been to Turks & Caicos before and we were very excited for the trip. When we arrived at the resort, we were stunned. The grounds were beautiful, the beach looked like a postcard, and the weather was absolutely perfect. The longer we stayed, though, the more we realized that this is unfortunately not the tropical idyll we thought it was. We booked two separate rooms, both in the Caribbean Village. My sister and her family had a very spacious, modern room near the beach, but the room I shared with my mother was less so. Very outdated furniture and decor, not to mention our safe was broken (we called someone to fix it and it was still broken) and the sink in the bathroom leaked onto the floor. If this was a normal all-inclusive resort (like many others I've been to), I probably wouldn't even mention these minor issues, but since the cost of this place is WAY more than other place I've stayed at, I thought it would be noticeably better; that is not the case. More disappointing than the room, however, was the food. "Aggressively mediocre" is probably the best way to describe it. The only meals that stood out as being exceptional were the dinners at Le Petit Chateau and Soy. The drinks were also very hit-or-miss. One of the ways Beaches justifies its absurd prices because more activities are included in the overall price than other all-inclusive resorts. This is an illusion. One activity my family wanted to partake in was the glass bottom boat tour. The first time we tried to book it, we were told it was broken. The next time, that we filled out the wrong form (which was given to us by the resort). Finally, on our last day, that all the tours are booked, but we should try again tomorrow. In addition to this dancing around, I have never actually seen anyone on this mythical boat. I sat on the beach every day when I was there and while there were many boats on the water, I didn't see any boats that could reasonably be this glass boat bottom. Overall, the best parts of my experience here had nothing to do with the resort itself, but rather with the gorgeous location of Turks & Caicos. I was hoping for a luxury experience since they charge luxury prices, but of the dozen or so all-inclusive resorts I've stayed at in the Caribbean, this was by far the most disappointing and the only one I would never recommend.