Beaches Turks & Caicos Resort Villages & Spa

Amazing color and clean Good weather, does rain some but that’s okay. Some areas have cute doggies running around. I hope and pray the Turk government takes care of them 🙏❤️. I do think there is a doggie shelter.

We paid $6,000 for four nights at what’s marketed as a five-star resort. Beaches placed us in a suite directly next to active construction on all sides, with a view directly into portable toilets and constant noise from early morning to night. Fire alarms from the site also went off repeatedly during the night, making it hard for our children and us to sleep. Despite written confirmation weeks earlier that our room would be far from construction, there was no proactive communication or meaningful resolution. Customer service took over a month to respond and ultimately offered a single-night voucher under restrictive legal conditions we declined, as we have no intention of returning to Beaches. Easily the worst experience and poorest customer follow-up we've encountered in more than a decade of family travel.

I rarely write reviews, but when I do, they are positive. I strongly believe negative reviews can be incredibly damaging to businesses, and until now I’ve never felt compelled to write one. Unfortunately, this experience warrants honesty. Before anything else, I want to give an enormous thank-you to our butlers, Alex and Jadae....they are the reason for an additional star and not just one! They truly made our vacation. They were kind, attentive, fun, and consistently went above and beyond to help us. Every staff member we encountered worked extremely hard and was genuinely lovely. None of what follows is a reflection of the frontline employees — they were wonderful. My boys enjoyed interacting with all of them and they had a fantastic time. The issues lie entirely with management and corporate decisions. We have been loyal Sandals/Beaches guests since 1996 and have traveled to Beaches Turks & Caicos several years with our family and lots of friends. One year our group had 62 people from home there. This year, we were told we had earned a “free” week. I want to be very clear for future guests: this is not free. It is based on an average of past stays and only applied to my husband and me, despite the fact that we have traveled with our entire family for years. We have previously stayed multiple times in the Key West 4-Bedroom Villa, but understandably our “average” would not cover that category in 2026. We instead booked a 2-Bedroom Seaside Villa, which is advertised as accommodating eight people. In reality, it does not. We arrived with six people and it was already extremely tight. Midweek, my mother and aunt joined us for four nights, bringing our total to eight guests. Knowing space would be an issue, I inquired about upgrading for those four nights and was fully prepared to pay — I know better than to expect anything free here. The quote I received was staggering: $29,000 for four nights. To put this in perspective, our average stay value was around $30,000, and we had already paid an additional $7,000 for our family. We were already in for $37,000 — and they wanted another $29,000 for four nights. I found this not only insulting but borderline predatory, especially given our decades-long loyalty and the hundreds of thousands of dollars we’ve spent with this brand over the years. The back-and-forth negotiations dragged on for two full days of our vacation. Eventually, they offered either $12,000 for the 4-Bedroom Villa or $6,000 to split our family, placing two people in the lowest category Caribbean room. At that point, I had an epiphany: I was done. We chose to pack everyone into our existing villa for four nights. It was uncomfortable and chaotic with 4 boys (18-21) but I refused to give them another dollar — and I will never give them another dollar again. What made it even worse was knowing that the 4-Bedroom Villa sat empty the entire time. Letting it sit vacant rather than offering a loyal family a reasonable upgrade speaks volumes about their customer service and business practices. Beyond this situation, it’s impossible to ignore how dated the resort has become. It feels run-down, and the food was consistently disappointing. Had this not been our so-called “free” trip, I would have been absolutely furious paying full price for this experience. My advice: spend your money elsewhere. There are far better options at a fraction of the cost. For example, the Hyatt Ziva in the Dominican Republic is cleaner, newer, has better food and drinks, and costs about half as much. This review pains me to write — but after nearly 30 years of loyalty, it was necessary.

Our Wedding in Paradise .. We've been together a long time (17 years) and when we finally decided to get married we knew there was only one place we wanted to be - we LOVE the Caribbean! A week before Christmas, we said our "I Do's" in paradise at Beaches Turks & Caicos! We said our personal vows surrounded by 31 of our closest friends and family (truly the people we love most in the world) beachside near the turquoise water we love so much .. The whole day was just incredible! .. and for a little while, I wasn’t focused on clients, or work, or the kids, or the dog, or the house. For those precious hours, the only thing that mattered was US. It really was more beautiful and special than I could have ever dreamed. Our destination wedding took place at Beaches Turks & Caicos in the beachfront Schooner’s gazebo - this beachfront location is the perfect mix of tropical gardens with gorgeous aqua-water backdrop, and I've had my eye on this location from previous visits. The ceremony was only about 20 minutes long, but I will never forget a single second. With our 2 adult girls at my side, we were driven to the location in the wedding “chariot,” and walked the "aisle" along with the girls and our 2 adult boys, to a piano version of “Marry Me” by Train. When I looked at my fiance's face full of love as I walked down the aisle, and really took in that moment, it almost stopped me in my tracks lol … it’s something I’ll hold in my heart forever. The late-afternoon time was perfect. Just a gentle, reassuring breeze, and the absolute ideal 3:30 pm light as we exchanged our personal, hand written vows (his were better than mine, lol). The pastor spoke about real, natural love - the kind that isn’t forced, the kind that simply *is* - he totally nailed it because that is exactly who we are. We were pronounced husband and wife and walked out to “I’m a Believer,” (yes, from Shrek lol) and after a few group photos our guests headed to a cocktail hour with drinks, small bites, and a live steel pan drummer. Meanwhile, we took photos on the beach with the kids, and then it was time to start the PARTY. Our sons entered to “Thunderstruck,” and our girls to “Dancing Queen,” and then we made our entrance to “This Thing Called Love.” We ate, we drank, we danced the night away... The night was perfect. And having several days before the wedding meant we got to spend real time with our friends and family - not just a couple of quick hours. It was all SO MUCH FREAKING FUN. I will cherish these memories forever. As you can imagine, I HIGHLY recommend a destination wedding here! Everyone at Beaches was awesome. They make it so easy and stress free. I got everything I wanted - I customized our menu, our music, our tables… everything. I feel like it was also unbelievably reasonable, even with some upgrades, and the entire event staff was outstanding. Our servers, bartenders, photographer, DJ, planner, and wedding team gave us exactly the day we dreamed of. And I'd like to give a shout out to some VERY special folks .. Sushane our Pre-arrival Wedding Planner was fantastic. She is full of life and positivity, and she never once got annoyed with me when I forgot to do something or get back to her in a timely manner. She was patient, and kind, and despite the effects of hurricane Melissa on her own life our pre arrival calls were always about me and the wedding and always uplifting and exciting .. she was great! Shineya - our On-site Wedding Coordinator - We first met Shineya at our arrival meeting where we went over EVERY detail of the wedding, and she helped us understand how the day would go and allowed us to make some changes and confirm decisions .. Shineya is a total professional who knows her stuff, and I felt we were in very good hands. She made our day extra special by arranging some surprise table enhancements and I really appreciated her staying nearby through out the whole wedding to make sure everything went smoothly. She is amazing! Ramon - our Photographer - We first met Ramon at our arrival meeting. He was very nice but you never know how good a photographer is going to be until you see their photos right??? WELL let me tell you we LOVED LOVED LOVED our photos so much that we purchased an extra 40 about our package of 95 lol .. Ramon is a fantastic photographer and we were so lucky to have him! .. Ramon, "hold it! hold it" LOL. Chin - our DJ - We first met Chil at our arrival meeting too. Chin received my selection of "must play" songs prior to arriving, and when we sat down to go over them he made many suggestions based on what we sent him and every suggestion was exactly what I'd want played - he totally nailed the music that night, and we had the entire group up dancing from the minute they finished dinner! We were all having such a good time that we even extended an hour past our time .. I would highly recommend anyone reading this request him for your wedding DJ! Our Chef/Servers/Bartenders - Our Chef for the wedding was Daniel (delicious amazing chef from Sky) - Petrina & Decalva are servers from Sky Restaurant, and Javon & Shamor are bartenders from Sky & HabbiGail from Arizona's .. We met these lovely people at the restaurants on our last visit and fell in love with them! Not only are they fantastic servers & excellent bartenders, we realized they are GOOD People. The kind of people we wanted at our wedding! We got to chatting and explained we were having our destination wedding there and asked if we could request them and they said we could, so we did - AND THEY CAME!! Not ONLY did they all do a great job which of course we knew they would, they were all SMILES, and super fun, and even got into our music! They really seemed like they were having as good a time as we were!! We even made them come up and dance with us! They brought such great energy and a positive presence that really enhanced the party .. And omg JOEY the bartender - he's got the moves and really got the group going! I am so grateful to all of these wonderful people! If a destination wedding is in your heart or someone you love is thinking of it, please consider doing it at Beaches! .. and please don't stress or sweat about the little things, because they got you. .. It was the best decision we made to celebrate the most important, special day of our lives here. xo Cheryl (from New York)

We recently vacationed at the Beaches/Sandals resort in Turks and Caicos. We took our family here for Christmas. We had a wonderful time at this resort. We stayed in Key West Village in the two story/two bedroom units. They worked perfectly for our family of 13 (adult 'kids' and grandkids). The units, the grounds, the restaurants....were all so nice and very clean. We felt very safe everywhere we went. The staff is so friendly and just amazingly accommodating. Good food at the restaurants. There were just too many people to mention but here are a few... Coco at the Caribbean Loyalty office. She was so much help with questions we had around managing our Sandals account. The Reflections restaurant was our favorite breakfast spot and the Seafood Feast dinner was great....Vanesha was our favorite. She met us with a smile and was so accommodating. We spent a lot of time on the beach but also enjoyed time at the Italian Village pool. Damano at the Italian Village bar is the best! He made the best drinks! Plus he always had a smile and friendly conversation. We really enjoyed him. We paid extra to have a private family Christmas dinner on the beach/Arizona Boardwalk. So worth it! This was exceptional! We had 3 private waiters and our own private bar! Great menu. I feel very badly that I did not get the names of the 3 guys that waited on us! We also had a boat cruise that we booked through the Island Routes desk. We went on Caribbean Cruising with our crew being Jerry and Evans….they were GREAT. The crew made every effort to help us see and do the things we asked. The light lunch was great and it was overall just a really nice experience.