Beaches Turks & Caicos Resort Villages & Spa

This was honestly the best resort I’ve been to, and I’ve been to over 20 countries. It was myself and my son, and he had the best week with how kid-centric this resort is. He loved Sesame Street, and taking the kids train around the resort. The amount of activities for kids, and nightly entertainment was superb. We loved swimming at the beach (the beach is gorgeous I’d you go to the side that’s Caribbean Village all the way to Treasure Village, but the Italian Village side is much rougher with lots of seaweed). The only thing I would say about the beach is that they only have stair access to get down which is really hard for disabled people as well as for people with very small children. I’d recommend installing some ramps as well. The pools were all great, and for the most part seemed very clean except for one day at the French village when the kids pool seemed to have what looked like toilet paper floating in it, and another couple said they found a used band-aid in the main pool. We loved all the chickens, and different birds and cats around the resort! I’ll admit I didn’t make much use of the AI package when it came to drinks the entire time, I had maybe a handful of drinks the entire trip aside from water. At check in I was asked if I wanted beer or wine for my room, and I asked what beers they had and they said two from a brewery on the island some said sure I’d love to try both…two days later and they never came so I had to call and ask again. The grounds themselves were immaculately pristine, and tended to in a daily basis. It truly was beautiful everywhere. While it was disappointing to not have a real balcony in the French Village, there was otherwise zero issues as the room was sparkling clean on a daily basis and all towels were replenished daily. There are so many restaurants at this resort, but the food is fairly mediocre. The best meals we had were by far at Pinta’s and Butch’s. Yo-yo’s soft serve isn’t truly soft serve, it seemed more like ice blended with chocolate and vanilla. The Mac truck uses basically a nacho cheese sauce for the Mac and cheese. The jerk truck was amazing though! More than anything, the stand-outs at this resort are the staff that work so hard every day! -Rochelle from Pinta THE BEST server, she deserves a raise!!! She is so amazing with all the kids and families that come in! -Jennoy was so helpful throughout the week every time he saw us he didn’t hesitate to run over and help -Shereka was wonderful There were so many people that were so kind and so helpful I wish I could remember more people to mention. All in all, while there were a few hiccups here and there, and some things that could be improved or fine-tuned (my only reason for removing a star, and even then I’d only remove half a star if I could) overall it was by far the best resort that we have ever been to, and hope that they open more Beaches resorts in more countries!

Our family had the best time at Beaches Turks & Caicos. The resort was well maintained, the food and drinks delicious, so many activities, and the staff was amazing. Miguel was an exceptional host at breakfast, the entertainment staff was so fun! We played beach volleyball almost everyday! Can’t say enough about how great this place was.

If you think you'll get that great dinner at Butch's ... GOOD LUCK!!! 2 Years ago we had absolutely no luck getting a reservation at Butch's in Sandal's Curacau even after trying 10 min after we checked in. Now we're at Beachs in Turks and they lost our reservation and won't seat us till 930PM!!! They also couldn't find the reservation for the woman in front of us. Will we try Sandal's a third time??? OH HELL NO!!! We didn't mind the $8000 price tag ... but a steak at 930pm?? That's BS

- Cockroaches throughout the resort. We personally observed them in multiple areas, including elevators used by butlers transporting food to guests. I also have videos, which unfortunately I cannot upload here. - Cockroaches in restaurants. We personally observed cockroaches in resort restaurants, including Bobby Dee’s and Le Petit Chateau. - Cockroaches in guest rooms. In the middle of the night, our children discovered multiple cockroaches near their bunk beds, forcing our family to change rooms. The following morning, I observed new guests already occupying the room we had vacated. A room vacated because of reported cockroach activity should have been immediately taken out of service, professionally treated for pests, thoroughly inspected, and cleared before being returned to inventory. - Unfortunately, TripAdvisor will not let me upload the release and confidentiality agreement the resort wanted us to sign. The document contained a broad release covering the stay and a confidentiality provision. It even included our children as releasing parties and provided signature lines for them. I found that deeply troubling. We paid over $22,000 for an eight-night family vacation at Beaches Turks & Caicos. What we received was nowhere close to a luxury resort experience. Our room had clogged sinks, a visibly dirty door, and broken glass near the coffee machine at check in. Even worse, a housekeeping employee entered after our 12-year-old daughter expressly said she was changing and told the employee not to come in. Then there were the cockroaches. We found them in our room, repeatedly saw them in the elevators, and there were lots of cockroaches throughout the grounds. It was disgusting. We were so concerned about bringing them home that we sealed our clothing inside our luggage, had the clothing dry-cleaned, and kept the suitcases wrapped in plastic for weeks. Management's handling of the situation was abysmal. Promised follow-ups did not happen, we were forced into a lower-category room overnight when the kids saw multiple cockroaches by their bunk beds, and the resort then attempted to require us to sign a sweeping release and confidentiality agreement in connection with the acknowledged $676 room-category difference. Luxury is a marketing slogan here, not a standard. Our experience was filthy, chaotic, invasive, and disgracefully handled. I would never return and would strongly warn other families to think twice before spending their money here.

Amazing experience at Beaches. We stayed in the 2 bedroom Concierge Room at Treasure Beach. The view was amazing and the rooms were spacious. The resort is huge, with 5 villages that feels like 5 different resorts. The beach is pure heaven. Food was good and the dive team amazing. Best massage we ever had at the Red Lane Spa.