Beaches Turks & Caicos Resort Villages & Spa

Just got back from a 5 night stay wih my husband and 3 sons ages 22,22,19. We had a great time. One of our best vacations. We stayed in the Key West Village. We originally booked a one bedroom but were surprised and upgraded to a 2 bedroom. Just a wondersul surprise! Made our vacation. Thank you Megel!! We loved everything about this resort. Lots to do if you wanted things to do and lots of quiet areas if you wanted to relax. We mostly spent our days the the Italian Village pool. We loved the liveliness, music and swim up bar. We ate at many restuaurants. Highly recommend Kimonos. We ate most breakfasts at Bayside. This is a buffet. Never had a wait. We also enjoyed Mario's, Schooner's, Neptune's, Sky, Bafefoot on the Beach. All very good. Also never a wait or very minimal. My boys also made friends. There are plenty of people in the college age group travelling with their parents. They would all meet out at night and go to Karaoke and Club Liquid. Even got a group chat going. I seriously felt like we were in Disney during this trip. Everything was immaculate, the room upgrade was magic, and the service was terrific. Most of the staff is super nice and caring. A couple of staff shout outs: Megel: You made our trip with the upgrade. Thank you for takig care of us after our 1.5 day travel to get to Turks and Caicos due to snow in our hometown. So amazing. Marlon: The best server at Kimonos. He knows how to keep the wine flowing! Super fun night. Ricardo: Italian Village Swim up bar. Always so upbeat and friendly. Thank you for the great drinks. Simone: Italian Village Circle Bar outside of Mario's. We really enjoyed talking with you. Love your smile. Andre: Server at Mario's. We enjoyed our dinner there because of your great service. Dale: Our photgrapher. So friendly. Made our photo shoot fun. Love Beaches! We will be back!

I vacationed with my family at Beaches Turks & Caicos a before Christmas. It was our second time visiting with our three kids, all under age 6, and my father-in-law. We loved it last year, but this year things just felt off. The food: The food was noticeably worse, even though it was the same menu items. Four people in our group either vomited or had diarrhea. I’m not sure if they’re adding something to the food or what, but this did not happen last year. Activities: Last year we were able to rent floaties from the activity center. This year, however, we were told floaties are no longer given out. The only items you can rent are board games and balls, which need to be returned within a day. They will inflate your own floaty if you bring it. However, I had asked about floaties during the booking process and was told they were available for borrowing, so I didn’t bring mine. Staff: Everyone just seemed very jaded. None of the staff seemed happy to be there, especially the dive shop employees. Same as last year, they appeared extremely bored and did not seem enthusiastic about helping. Miscommunication: I signed up for a glass-bottom boat trip on my third day at check-in. Our entire party was excited and looking forward to it. On the day of our reservation, we showed up 15 minutes early as recommended, including pulling the kids out of kids camp, only to be told that the trip was canceled due to “mechanical issues.” There were no calls from the concierge and no advance notice - how were we supposed to know? As many others have said, the buffet food is pretty terrible, but waiting for the sit down restaurants takes forever. So you either get quick, subpar food or wait a long time for slightly better food. I will say we had great experiences at the spa and the kids club, so I’m giving an extra star for those. Unfortunately, those positives are not enough to keep us coming back.

I may be biased, as this was our 10th trip to Beaches TCI. But as always, we had an amazing time, helped along by numerous things: 1) Grace Bay beach continues to be top 5 in the world for size, beauty (including nearby snorkeling right off the beach), and cleanliness. 2) Staff - Management is always wonderful. Folks like Tanya S and Ghislain B have been at the resort for many years. We always take time to chat with them for a while. Outside of management, the staff is almost always nice and great to chat with (I say almost because if you can't understand some people have a bad day here and there, check your empathy levels). Andrew at the swim up bar near the Caribbean portion of the resort (Arizona pool) is amazing, and met a young gentleman at Schooners for breakfast named Cleveland. Very outgoing and took time to chat with us. 3) Pools - Whether you want a quiet pool or a busy upbeat party pool, Beaches TCI has them all. My son is aged out of the whole waterpark thing at 21, but he still has a great time with his parents when we come. That said, for the younger families, the waterpark was always a hit when we did come with my son when he was younger. WIth my son being older, we will be trying some Sandals resorts in the near future, BUT we know we will come back to Beaches TCI for all of the above reasons, even without kids. :)

We just returned from the hotel stayed in the Italian pool walkout. The room was nice and our housekeeper Wilma was great. We have been going here for fifteen years but this may have been our last visit. The few staff we met that went above and beyond and were super happy were from Jamaica. Jojo and the ladies at the loyalty lounge amazing. Andrea at reflection, johnross at Mario’s, Norman at cricketeer. Rosemarie at schooners, O’Neil at petit chateau, and Prophet at the dive shop we will miss them very much. Take time to talk to Prophet very kind person. That being said the food was not great with the exception of the petit chateau and schooners. Towels are hard to come by they say not to reserve your chairs do it anyway. If you want a great excursion Dawayne and Danny on the dynasty all day private charter. You can book through hotel. If you have concierge and are a group of ten get dinner reservations if not you have to go at five to avoid long lines. The vendors on the beach relentless. They constantly ask and bug and hang out on the sun chairs they argue and yell with each other they even go up on the dock. They don’t stop. I feel like they have changed many menus eliminated some great things like the buffet at Mario’s used to have ice sculptures amazing food and service now they no longer do that. Maybe better management is needed because many staff seemed unhappy. The best management was excellent back in 2011-2015. I feel beaches Negril had a much better vibe more friendly and fun and great food. The beach is stunning but that’s about it.

5th time back to Beaches Turks and certainly keeps getting better. Staff as always makes the vacation….Jamon at Mario’s was an amazing server so much that we had to make our last dinner with him. Damien from the entertainment staff was always engaging and made the stay special even when it was just Pennsylvania vs Tennessee in a rainy game of volleyball and our housekeeper, Donna in the carribean village went out of her way every day to make sure we were taken care of. And we can’t forget the entire dive shop and boat crew for another week of amazing diving!! Much love from the US to TCI from Corey, Karen, June and family!!