Beaches Turks & Caicos Resort Villages & Spa

Our trip to beaches was incredible because of Ellen she was absolutely wonderful and truly made our stay unforgettable. From the moment we arrived, she was attentive, loving, and genuinely cared about every detail of our experience. She was always just a phone call (supplied cell phone) away for anything we needed anywhere on the resort, which gave us total peace of mind. She kept our room stocked with snacks and special treats for the kids, which they absolutely loved. Every day, our cabana was perfectly set up with towels, a cooler full of drinks, and anything else we could need. If we wanted lunch or snacks, she arranged to have it brought right to the cabana without us lifting a finger. Ellen also handled all of our reservations seamlessly. She escorted us directly to our tables, past long lines of people waiting, (a must when traveling with tired children who need to eat now) which made every dining experience stress-free and special. Her kindness, professionalism, and attention to detail went above and beyond. Ellen is truly an asset to Beaches Turks & Caicos, and we are incredibly grateful for everything she did to make our vacation so memorable. We would absolutely request her again without hesitation.

We usually avoid all-inclusive resorts mainly because of poor entertainment, poor food quality, and crowded atmospheres. However, we were asked to go with some business friends and decided to go along. This resort is phenomenal! From the moment of being picked up at the hotel by their shuttle to when we rode the shuttle back to the hotel, we received stellar service! This resort not only goes above and beyond expectations, they make you feel like royalty! The food at all 21 bars and restaurants is 5-star cuisine, and it's ALL INCLUDED! We never saw our housekeeper the entire week, but she made sure we had everything we needed or expected, kept the room tidy and clean, and turned down our beds EVERY NIGHT!! You'll WANT Perleta as your room keeper for sure, she was terrific! I've never been to a place where even the groundskeeper asked if you needed anything and wished you a happy and delightful stay! These employees, from pick-up to serving, cleaning to general inquiries about the hotel, genuinely WANT your business and WANT you to be happy. They make eye contact on the sidewalks and pool areas and give you FRIENDLY greetings daily. This was by far our very best experience at an all-inclusive resort. The beach is clean and beautiful, the resort has STELLAR security, and it's kid-friendly even though we didn't have kids. It has a full Waterpark, four room districts to select from (French, Italian, Caribbean, and Key West), 21 bars and restaurants, and heated pools with jacuzzis at every district. BOOK THIS PLACE, YOU WON'T BE DISAPPOINTED!!

A really disappointing Vrbo offering: Cheap scratchy bed linen, inadequate furnishings, very small bathrooms, no broadcast TV, broken air conditioning, broken coffee pot, unpaved pot-holed roads leading to the house, and a 5 minute walk to the beach that reveals no beach, just rocks, and undertow surf. Ugh. Are you kidding?

Excellent reception of Katherine's entertainment, very affectionate and professional, the shows very cute and trained, excellent the The service and the hotel spaces.

Beautiful large resort centered on families with many activities and many of dining options. Due to trip rearrangements because of devastating hurricane in Jamaica, we stayed in the oldest area of resort in a villa with the best butler on the property. Anna Kay was one incredible advisor and made for the best week! She handled all dining and activities- everything we asked for and everything we didn’t ask for but she knew we needed it! We will return again and get her for our butler, she set the standard extremely high!