Beaches Turks & Caicos Resort Villages & Spa

**An Absolute 10/10 Vacation at Beaches Turks & Caicos! 🌴☀️** Our stay at Beaches Turks & Caicos in the **two-bedroom, two-bathroom suite in Treasure Beach with Butler Service** was absolutely incredible from start to finish! This was truly one of the most relaxing and enjoyable vacations we’ve ever taken, and we are already **rebooked for 2028!** That alone says everything. ❤️ Our butlers, **Donohough and Lavardo**, went above and beyond to make our stay unforgettable. Their attention to detail and genuine kindness made us feel completely taken care of from the moment we arrived. They drove us to dinner on golf carts, constantly kept our pool cabanas stocked and decorated with fun towel animals, brought snacks and drinks to the cabana, and even made sure our room was stocked with snacks, drinks and Robert Mondavi wine every day. They arranged our dinner reservations, walked us into the restaurants, made sure we were seated, and had water waiting for us when we arrived. They truly anticipated everything before we even had to ask! We were so sad to leave them at the end of our trip! They were also absolutely amazing with the kids traveling with us. They brought **ice cream to the beach and to the room**, brought plain chicken wings to the beach, made sure the kids’ meals were expedited at restaurants, and went out of their way to make sure everyone was happy and comfortable. Their service was exceptional, but even more than that, they were genuinely wonderful people who made our vacation that much more special. The **grounds were absolutely pristine**. Everything was beautifully maintained, with daily cleaning and constant care of the landscaping and vegetation. Everywhere you looked, the resort was gorgeous. And the staff? Some of the **friendliest people we have ever encountered at a resort**. We were greeted with smiles and kindness everywhere we went. A special shoutout to **Junior**, the main bartender at the Treasure Beach pool! 🍹 He was so much fun, an excellent bartender, and always greeted us with a smile and a hello every morning as we made our way to breakfast. Those little interactions really made us feel welcomed and remembered. And we have to talk about **Pintas for breakfast!** It was absolutely amazing! The food, atmosphere, and service were fantastic, and it quickly became one of our favorite parts of the mornings. Our suite itself was **pristine**, beautifully decorated, and filled with amazing finishes and thoughtful details. The maid service was wonderful, keeping everything spotless and doing a beautiful job with the **daily cleaning and turndown service**. Coming back to a perfectly cleaned room every day was the perfect finishing touch. The airport experience was just as seamless. Our **private airport transportation was arranged through the butler service**, so everything was taken care of from the moment we landed until the moment we left. It made the entire trip feel effortless. From the accommodations, food, grounds, staff, and butler service to the little personal touches throughout the week, **everything exceeded our expectations**. We truly cannot say enough wonderful things about our stay. Beaches Turks & Caicos gave us the perfect vacation, and we are already counting down to **2028!** 🌴💙 **10/10 without hesitation. We would recommend this resort and the Butler Service with Donohough and Lavardo to anyone looking for an unforgettable vacation!**

Another amazing trip! We appreciate how the resort grows with us — we don’t really do the character breakfasts anymore but there is always something for guests of any age to do. Once again, we send our sincere thanks to the Watersports Team especially Prophet, Wilcox, “Captain” Michael, Orlando and Raymond: you introduced our son to sailing, scuba and windsurfing — which have become passions even off the island — and he eagerly awaits our next trip so he can show you what he’s learned. You’ve had such a positive impact on our lives. We are so grateful for all of you! We’d also like to thank some newer Turks team members we met like our awesome dive master/instructor Rodlin, Theresa from turn down service in the Key West Village, and Javarie at Schooners. We sincerely missed our friend Romaine the photographer who has photographed so many great moments over the years and once again had fun playing tennis with Alex. Super Susan at the Jerk Truck really is super just like the other Romain from diving/snorkeling. Genuine and nice staff members like these are as much a reason we keep returning as the soft sand and clear water. We look forward to visiting again!

Extremely Disappointing – Terrible Service and Lack of Maintenance This was our fourth or fifth visit to Beaches Turks & Caicos, and unfortunately, the resort is no longer what it used to be. The biggest problem is the terrible service and lack of maintenance. Staff often seem uninterested in helping, restaurant service is extremely slow and disorganized, and many restaurants were closed. At lunchtime, there were days when only one or two restaurants were open, with very limited options such as pizza or burgers. There was no air-conditioned buffet restaurant available for lunch, which is unacceptable for a resort of this size, category and price. The photos attached to this review show the dirt and mold we found in the pool every day. It was simply not being properly cleaned. At breakfast, we could not even have an espresso because the coffee machine was broken and was never repaired during our entire five-day stay. Shameful for a resort at this price level. Even worse, we reported all these problems to the concierge while we were still staying at the resort and never received a response or any attempt to solve them. This was perhaps the most disappointing part: they had the opportunity to address our concerns while we were still there and make our stay better, but they simply did not seem to care. We stayed in Key West Village, one of the resort’s premium areas, and the level of service was nowhere near what we expected or what we had experienced on previous visits. The resort and beach are beautiful, but the service is a disaster and completely ruins the experience. After several wonderful visits in the past, this time we leave extremely disappointed. Sadly, we would not recommend Beaches Turks & Caicos.

The entertainment in the French Village is great. All the people are all so nice and very helpful. Also I Loved the Silent Headphone Party 🩵🎧

As always we give it an overall 5 star. Our family has an awesome time. We already booked for next time.