Beaches Turks & Caicos Resort Villages & Spa

The property is very large and ideal for family trips. However, getting around can be a bit frustrating because the "DE BUS" service is very poor. The food at the resturants are good with the exception of Kimono's (my dinner setting), the chef appeared to be a bit intoxicated. His cooking was very messy and over done. I would love to see a bit more Caribbean food on the menus. Much thank to Chef Blackz at Pinta Hall and Chef Daniel at Barefoot. They made my food experience great. I will comment that in-room beverage service needs to be more timely. Also, there should be bar stools at each of the bar, you should not have to get into the water to sit. It was very uncomfortable and exhausting having to stand at the bar, especially in the heat to order a drink. Guest should be able to sit at the bar and have a drink or take a break from walking in the blistering sun. There is sufficient space at each for stools that will not disrupt the flow of guest traffic or otherwise. The aqua center/dive shop and personnel Johnny and staff are great. Front desk personnel with the exception of Lenford and Sharolee, needs to improve their customers service skill. Special Mention: Soy: Raheem - very personable and provides excellent customer service. Great ambassador for the company Saladilla: Great customer service - Daviah Nickoy Dive shop: Shae Richard Johnny- the best by any means possible. Reception: Lenford - great ambassador for the brand. Sharolee - great service Reflection: Nickoy - I wish I could bottle his energy and enthusiasm and sell it. I will get rich. Wonderful young man. Great embassador for the company Deonte Manasse Latayvia at soy and reflections Cadesha Cricketers: Great customer service- Adrian Camille Damas Pinta food hall: Blackz: You cannot get better than this man. If I owned a resort I would steal him. He needs a salary increase 😊. He provided excellent service, the quality standard that sets the bar. Kelly bar: Seon - he should be bottled and sold , great service Barefeet: Daniel - chef - great service with a smile. He is pleasant and accommodating. Travian Manager Susan wonderful a blessing to the brand. Mickerlang - great customer service. She noted my drink order and will offer it to me on every visited. I did not have to ask. Red lane Spa: Mordia service with a smile.

Had wedding Event here ericka was amazing .above and beyond . She treated my event like we were her family she was helping . She was the reason my day was perfection.

This beach is very Beautiful and the sand is very nice. The water is clean and the crowds are not that bad of an issue. my only problem with the beach is that it is hot and there is limited shade.

Our family had a wonderful time @ Beaches Turks & Caicos. Beautiful island and incredibly friendly people and staff. A few points I made note of during our 5 day stay. App map or tv should be interactive; to make it easier to get around the property. Thankfully friendly staff to point you in the right direction. More than 1 bottle of water in a room would be nice. Fans in bathroom need to actually blow; very low whole room steamy and walls sweating. Food Reservation System—Flawed!! Hard to get reservations until restaurant opens up to call in. There should be a system on an app and can prompt you to confirm day of and have a waiting list. Some staff I would like to shout out that went above and beyond: Danisha—@ Giuseppe; generously offered to make fresh mint tea which was very good and settling for my stomach at breakfast. Maroyah @Front desk. Very friendly, informative, and professional. Asked us to let her know if us or our boys needed anything during our stay. She did try with the restaurant reservations, but as mentioned above not a good system. Hollywood Show: Phenomenal from the Performances to Attire. Marisol—costume designer and Michael Jackson—Eric, both brilliant. Pinta-David server; was excellent. Roma—when we were completely lost; stopped where she was heading and turned around and walked us all the way to the Arizona restaurant we were looking for. Traveling with a pre-teen and teenager can be tough, but this property with its water park and night entertainment made it a great choice to keep both boys entertained morning and night. Overall we had a great vacation and will definitely return.

Wanted to share an amazing experience with Super Susan. She went out of her way to make our day! She works at the jerk shack food truck. We had a snack there and got to talking. She told us to come back the next day! She had prepared a whole special meal and "found" some beer my husband was looking for. She was so lovely and made everyone she met smile!