Beaches Turks & Caicos Resort Villages & Spa

We just returned from Beaches Turks & Caicos a few days ago, and it was so wonderful I needed to sing their praises 😍. There were 15 of us and a 3 month old, and our butlers, Rassul and Romano were fantastic in handling all of our needs and requests. This trip would not have been nearly as stress-free without them. Everyone at this resort is so friendly and helpful! The wonderful people and beautiful surroundings all made it very easy for us to seek out Georgia Black and her team at Travel & Loyalty to plan our next trip. We've known Georgia for years and always get in touch with her for rebooking. This year she even came down onto the beach to assist with our rebooking! What a fabulous group of people working at Beaches Turks! They will be the reason we keep coming back year after year!!!

My family of six adults and one baby stayed in the Key West Beachfront Four-Bedroom Butler Villa Residence with Private Pool during the week of July 18–25, 2026. This was our fifth stay at Beaches Turks & Caicos Resort. We have also traveled to other Beaches and Sandals resorts, with Turks & Caicos remaining our favorite. We are always impressed by the friendly staff, endless activities, and beautifully maintained resort. One of our favorite traditions is catching up with our favorite bartender, Alexanda, in the Italian Village. We have known Alex for many years after returning every few years, and he is always the first to "welcome [us] home" when we arrive. Seeing him again is always one of the highlights of our trip. Our previous trip to Beaches Turks & Caicos was in July 2024, when the Treasure Beach section was still under construction. On this 2026 trip, we were especially excited to explore the new section and all of its amenities. We even reserved a cabana at Treasure Beach twice during our stay. While we were there, we planned a future vacation with Sha-Nice for August 2028 and booked the Treasure Beach Chairman's Three-Bedroom Penthouse Suite (XCH). This trip was our first time staying in a room with Butler Service. Our butlers, Shamar and Donohugh, were truly exceptional. They anticipated and responded to every need and request. Each day, they ensured we had either reserved seats or a cabana in our preferred location, complete with a stocked cooler filled with all of our favorite beverages. After long days in the sun, we always returned to delicious treats waiting in our room, which was especially appreciated while traveling with a baby. They made reservations at all of our favorite restaurants and even arranged a birthday cake for one of our family members. Further, on her birthday, they decorated our beachside cabana with a birthday banner. We would like to recognize our waiter, Johnson, at Kimonos, who made our dining experience—and our birthday celebration—even more memorable. His friendly personality, attentive service, and genuine hospitality made the evening especially delightful. Additionally, one member of our group has Type 1 diabetes, and both butlers went above and beyond to ensure he always had the appropriate snacks and beverages readily available in case of an emergency. They were both incredibly kind, attentive, and a pleasure to be around, making our vacation even more enjoyable. We are so grateful for their outstanding service and already look forward to requesting Shamar and Donohugh on our next visit. We can't wait to return in 2028! -The Breitenbucher Family

If I could give this resort zero stars, I would. This was, without question, one of the worst resort experiences my family and I have ever had. We traveled as three families, booked three rooms, and spent approximately $40,000 on this vacation. Looking back, I wouldn’t spend $5,000 to stay here. It was that disappointing. Don’t believe the beautiful marketing photos. They showcase the newest village to convince you to book, but once you arrive, there’s a good chance you’ll be placed in one of the oldest, most outdated buildings. It felt like a bait-and-switch. The room we received looked nothing like the luxury experience they advertise. The nightmare started the moment we landed. The airport shuttle was filthy, with ripped seats, poor air conditioning, and looked like it hadn’t been updated in years. For a resort charging luxury prices, this was completely unacceptable and an embarrassing first impression. The food was, without exaggeration, some of the worst we’ve ever had at a resort. Much of it looked and tasted like it had been sitting out for hours, and several dishes smelled old and unappetizing. Our kids refused to eat it. We had no choice but to leave the resort and pay out of pocket to eat at restaurants around the island because we couldn’t find meals our families would eat. Imagine paying $40,000 for an all-inclusive vacation and then having to leave the resort just to get a decent meal. The service was just as bad. Staff members often seemed uninterested, requests took forever, and there was little sense of hospitality. It felt like once they had your money, your satisfaction was no longer a priority. This resort markets itself as a luxury destination, but our experience was the complete opposite. Outdated rooms, misleading advertising, terrible food, poor service, and an unacceptable airport transfer. It was one disappointment after another. We’ve stayed at resorts all over the world, and this ranks as the worst resort experience we’ve ever had. Beaches Turks & Caicos completely failed to deliver the luxury vacation it promises. We left feeling frustrated, disappointed, and like we had wasted a tremendous amount of money. Save your money and go somewhere else. There are countless resorts in the Caribbean that offer better rooms, better food, better service, and a much better overall experience. We will never return, and we cannot recommend this resort to anyone.

We absolutely love Beaches Turks and Caicos! The staff are consistently wonderful and attentive. A special thanks to Super Susan at the Jerk Shake for going above and beyond for my family and me. She made my daughter feel truly special, particularly during her birthday week. We genuinely cherish Beaches and the incredible staff who make every visit memorable, which is why we keep returning.

This was our 4th trip to Beaches Turks. Has always been a great vacation staff, grounds and service is what you expect and enjoy from a Beaches resort. We will not be returning due to the scuba diving. You are hounded with them wanting to do classes. My wife and daughter are open water and im advanced every interaction was they should get there advance. I can do it for X amount of money. They only care about doing classes and catering to new divers checking out. Was on a dive with an 11 year old who almost lost her weight belt was all over the place and DM had to stay with her the whole time.BUT they got paid for a class for her. Your dives are 30 to 35 min only not the usual 45+ your use to its went down hill from when we dove with them 3 other times on vacation. You also have to do a "check out orientation " which is better called can I sell you a class. Also Laurent in the dive shop acts like she is put out if you ask a question or when you check in. Dont go here if scuba diving is why you choose a Beaches or Sandles. Its not ran like the other Sandals and Beaches resorts. We only dove 4 times. It was not worth getting up early for a 30 min dive you feel rushed back to boat. Have the dives logged on my computer to show times. If scuba is what your in to pick another resort.