Keyonna Beach

We loved Keyonna so much!! Our only hesitation was there being just one restaurant but everything was always amazing! And the menu changed every day. There were always great drinks and food compared to other resorts we have visited. We loved the plunge pool cottage, the proximity to the beach, and the bali beds. We had an amazing trip!

Booked Keyonna following researching potential hotels and weren’t disappointed in any form! Beautiful setting with fantastic, friendly staff and delicious food and drinks. The beach was lovely and we simply stepped out of our room onto our personal loungers - amazing!

The resort itself is one of a kind with the jungle/sanctuary vibes around the cottages. Beach drink service could definitely use some help, constantly waiting to request another round from the attendant. The maid service in the rooms lacked attentiveness and could really use an upgrade. If you're not out of your room by 9:15 am, they will likely not service your room at all that day, even if you put the request of service your room on door. These 2 flaws really keep this resort from reaching it's full potential..

We stayed a week in the Beach Sanctuary Cottage. We loved the privacy and setup with beautiful greenery. We loved walking on the beach, bathing in clear turkoise waters or cool off in the private pool. Beach service was excellent and dinner entertaiment was enjoyable and different every day. The staff was very accommodating and happy to help. We had couple massage, romantic dinner on the beach (wonderful and a must!), proffessional photography shoot on the beach and other attractions. Beach was clean, beautiful and sea was a pleasure to swim in, we even snorkeled and saw pretty fish.

We had a very relaxing and enjoyable week staying at the Keyonna Beach Resort. Located on the gorgeous Turner’s Beach, it is a beautifully designed and managed property, that blends in with its lush surroundings. The location is a relatively easy drive from the airport, and bar a couple of beach bars there is not much else in the location. The resort was quiet, aimed at couples of all ages and some adult family groups. From check in, with food and drink, to check out with a drink, we were pampered and looked after. The staff are very friendly and eager to help in any way they can, happy to chat or leave you in peace and quiet depending on your mood. Our room was at the far end of the property, in a small block with several other rooms. It was large, with a gorgeous veranda, with chairs and a Bali bed, an L shaped living and bedroom area with air conditioning, fans, wardrobe, drawers, lots of separate lighting, sofa and chairs, desk, and a mini bar that was replenished daily (we made our choices prior to arrival via an online check in process), although our choices were sometimes forgotten and we had to ask reception to sort things out. We also had tea and coffee making facilities, ice and water (there are also ice and water stations all over the property if you want more), reusable water bottles, anti-bug sprays for you and the room, a very comfortable bed with mosquito nets, and reliable Wi-Fi and robes. The bathroom was in two parts, a double sink and toilet as part of the room, and a twin outdoor shower, which did not feel outdoor as it had a corrugated metal roof. One shower dripped a lot when not in use, the toiletry dispensers were annoying as they would not depress and, in the end, you just unscrewed them and tipped the contents out. The toilet handle at times did not rise so you had to manually adjust it, or the cistern would constantly refill. There is no TV (did not miss it) and there are bugs, so spraying is a good idea, there is a very heavy fumigation of the grounds every couple of days. The room safe was old and very small and in an unlit part of the room so was difficult to see into and we could only store passports and a few other small items in it. Ideally a bigger one needs installing for electronic devices. The reading lights were very dim, so reading late at night was tricky. The biggest drawback to the room were the locks. We had three identical keys on a huge key fob so identifying the right key for the right lock took a bit of doing. The keys would get jammed on the key fob ring, so unless you aligned the keys and angle of the fob correctly, locking the two locks on the front door was a pain. You also had to leave one of the veranda door locks unlocked as the chamber maid told us she had no key for it so if we wanted our veranda cleaned, we could only use one lock, not both. Housekeeping was very good. Each room comes with its own Bali bed on the beach, with access to beach towels and a regular service, both for drink and food. You can borrow snorkelling gear or even a twin kayak. We were on an all-inclusive plan, with all meals, snacks and a wide variety of non-alcoholic and alcoholic drinks included. Breakfast was the same menu when we stayed with daily specials, there was plenty of choice and the portions are very good. Service was usually excellent, apart from one day when my sides were forgotten. The three course lunch in the restaurant had a change of menu with specials every day, lots of choice and was my favourite meal. Service was usually very good, bar one day when we were given someone else’s starters, which we thought were ours, started to eat them and then the server seemed surprised and annoyed we were eating the food given to us, which we thought was unfair. If you prefer to eat at the beach, or return late from a day trip, the beach grill is open as well with longer hours. The food is good, but there is less choice than the other menus and when we ordered one day, the food took nearly an hour to arrive despite assurances it was coming soon. Drinks also needed fetching from the main hotel building and sometimes could take half an hour or so if you wanted something they didn’t have at the beach bar. There is also afternoon tea which we did not have being very full after lunch. We really liked the way the Keyonna Beach Resort took trainees from a local college and gave them experience in the restaurant and reception and their service was excellent. Dinner in the restaurant was also three courses, with excellent service and a very good but different band on each night. There is no need for reservations, there’s always room. It seemed to be acceptable to take food to your room and there are locations near the rooms where you can leave unwanted plates and glasses. The reception staff are keen to assist in any way. They arranged shuttle taxis to St. John’s (fee needed paying) and the nearby Jolly Harbour (free). There are daily activities and other trips they can also book you on. Check out was excellent. Without hassle or the need to ask, we were assured that we could still have food and drink until we departed for our flight in the evening and were given access to a shower room to change, relax and continue to feel like we were on holiday, not just waiting for a transfer. We even had our cases delivered. This is a far better arrangement than most resorts we have been to where either you don’t get food after breakfast or you have no access to luggage. It made the long flight home much more comfortable. Everything we wanted from our stay was achieved at the Keyonna Beach, a relaxing break, some sightseeing, good food and a superb beach. Bar a few inconsistencies as mentioned above the stay was a pleasure from start to finish. I would recommend the hotel as a great base to discover this enchanting Caribbean island.