Keyonna Beach

We have just returned from another stay at Keyonna Beach Resort, having first visited around four and a half years ago. Despite a few frustrations, we still had a wonderful holiday and would happily return, so this remains a five-star review. We stayed in one of the brand-new Premium Sunset Rooms at the far end of the resort. The room itself was excellent – spacious, beautifully designed, with an incredibly comfortable bed and very quiet air conditioning. A special mention must go to our Room Ambassador, Tashekiq (I hope I’ve spelled your name correctly!). She was an absolute credit to the resort. She was always bubbly and friendly, kept our room spotless, ensured our mini fridge was well stocked every day, and made sure we never ran short of mosquito repellent or bug spray. When we requested a flatter pillow and an extra top sheet, she responded incredibly quickly and sorted everything without any fuss. It’s little touches like these that really elevate a stay, and her service was consistently excellent throughout our holiday. The Positives The setting remains absolutely stunning. The beach is beautiful, the sea is warm, clean, and the relaxed atmosphere is exactly what we wanted. Food was often excellent, although not consistently so. Some standout dishes included: The delicious Antiguan scrambled eggs. A fantastic salmon and cheese omelette with spinach and plantain. Fresh fruit platters and smoothies, particularly the soursop, mango and dragonfruit. A freshly baked almond muffin that was probably the best breakfast pastry of the week. Excellent jerk chicken throughout the stay. My husband’s roast suckling pig, which he declared was his best lunch of the holiday. Dinner was generally enjoyable, particularly when accompanied by the excellent live entertainment. Axis Band created a fantastic atmosphere, as did the steel drum musicians. The tiered restaurant seating and evening lighting make dinner feel really special. The inclusive wine has improved enormously since our previous visit, which was a very pleasant surprise. Maria also deserves a special mention for her warmth and professionalism. She consistently gave excellent service and really stood out amongst the restaurant staff. Checkout at midday was also appreciated, giving us time for one final relaxed lunch before our afternoon flight. The Negatives Our biggest criticism is consistency. Some meals were superb, while identical dishes ordered a few days later were completely different. Examples included: Poached fish arriving deep fried instead of poached. Antiguan scrambled eggs arriving as ordinary scrambled eggs. Missing sides that had previously accompanied dishes. Salads varying hugely in quality. The lunch menu also became rather repetitive by the end of the week. Service could also be inconsistent. Some staff were friendly and attentive, while others appeared uninterested, with little interaction, slow table clearing, no drink refills and very little proactive service. We were delighted to see Resort Manager, Sendy Ann, again. She was just as warm, welcoming and professional as when we first met her four and a half years ago and remains a real asset to Keyonna Beach. Our only observation is that the restaurant would benefit from having a consistent management presence throughout breakfast, lunch and dinner. On the occasions when someone was visibly overseeing the restaurant, service seemed to run more smoothly. A regular restaurant manager or maître d’ on duty would really help deliver the consistently excellent dining experience that the resort is clearly capable of. There were also several service mistakes during our stay: Undercooked potato wedges. My husband being served the wrong dinner. Main courses arriving before starters. Very little or no apology when mistakes occurred. The birds around the restaurant were another concern. Seeing birds pecking at food on plates before it reached guests simply isn’t acceptable. Coffee, unfortunately, remains poor. Even the machine coffee with extra shots wasn’t particularly enjoyable. Mosquito control was another disappointment. Guests receive notifications that fogging is due every other day, but during our stay it only appeared to happen once. Considering how many mosquitoes there were, this really needs improving. I did raise this with the reception staff but they had no idea why it hadn’t been done! One afternoon a group of non-resort beach users settled directly in front of our loungers, played loud music, threw stones into the sea and even used the resort sunbeds. While the beach is public and they were entitled to be there, it was disappointing that staff showed little interest in managing the situation. There is plenty of beautiful beach immediately next door, so it was a shame they chose to settle right in front of resort guests. Finally, while we appreciated being offered a returning guests’ special dinner on our final evening, there was very little explanation of what it actually included and no menu or choices were offered. With my food intolerances, this simply wasn’t workable, so I chose to order from the standard menu instead. Final Thoughts This review may sound quite critical in places, but that’s because Keyonna Beach has the potential to be exceptional. Most of the issues weren’t about the quality of the resort itself—they were about consistency, communication and attention to detail. The location is beautiful, the rooms are excellent, many of the meals were outstanding, the live music created a wonderful atmosphere and there were plenty of memorable moments—including the unforgettable breakfast when a cheeky little bird landed on my husband’s head, apparently hoping to steal his hidden pastry! No holiday is perfect, but the positives here far outweighed the negatives. Keyonna Beach remains one of the most relaxing places we’ve stayed, and with just a little more consistency, it would be truly exceptional. We’d also like to thank everyone who helped make our stay so enjoyable, particularly Tashekiq, Maria and Sendy Ann, whose warmth, professionalism and genuine care really stood out.

We had such an amazing experience at Keyonna Beach. Everyone was so incredibly friendly and accomodating. The resort grounds are beautiful and well kept. We absolutely loved our cottage plunge pool room. The food was outstanding both at the restaurant and beach grill. The service was also fantastic at both locations. Tevin took great care of us on the beach. Dione made delicious drinks. Tashekia spoiled us and took care of everything in our room. Rocky and Aryllus made sure we had everything we needed at the resort. We can't wait to return!

Had a fabulous holiday at Keyonna Beach as we were celebrating our ruby wedding anniversary during our stay. All the staff were great,attentive and so friendly remembering our names all the time. A special mention to Aurillis who was an out standing member of staff. The location was truly Paradise fabulous highly recommended 🌴😎

This luxury hotel ticks all the boxes for peace and tranquillity . The beach is beautiful with your own Bali bed and sun loungers . Food and service all very good and the staff are all friendly, welcoming and helpful . Thankyou

My husband and I were looking for a quiet, relaxing, all-inclusive, adult-only resort with a more private room that had a plunge pool and was beachfront. Keyonna's beachfront plunge pool room checked all those boxes. The rooms were clean and a comfortable bed. The min-bar was included in the price and restocked daily with our requested items. I loved having our own assigned Bali bed and lounge chairs. The staff was amazing and would check on our food and drink needs throughout the day. The beach was gorgeous and the water was crystal clear. We only left twice to go on excursions. The food was good and I liked not having to make reservations.