Keyonna Beach

Keyonna is a wonderful resort. My wife and I loved it. The beaches are fantastic, the food is great and the service is off the charts. Customer service at this level is really something to experience. The resort's pride in a job well-done clearly shows. But my favorite experience? As I write, the tan has faded, but the memories of being on the beach at night all alone with the stars and feeling 100% SAFE! will never be forgotten.

We enjoyed 10 wonderful nights at Keyonna Beach at the end of January. This was our third trip to Antigua although first at Keyonna, and we certainly plan to return. On arrival we were allocated a first floor room right next to the restaurant with a stunning direct view of the sunset. We were initially a little disappointed as from reading previous reviews we had requested a room in the new block at the far end of the property, but once familiarising ourselves with the layout we realised we would probably prefer to be closer to the centre of the resort and this is how it proved. There is very little noise from being so close to the central hub and having such a short walk back in the evening was a bonus. We were also disappointed to be allocated a bali bed in the second row on the beach but this was rectified for us on our second day, which was our first experience of the excellent customer service from the reception team. They are committed to ensuring you enjoy your stay, continually asking if everything is OK. Rooms are spacious, clean, and the outdoor showers are amazing, a real selling point. The fridge is stocked daily with your choices, along with fresh ice. The location on Turner's beach is stunning and you can enjoy lovely walks; we recommend climbing the steps at the south end (where the snorkelling is excellent) and walking round to a deserted beach, I think we went round as far as Johnson's point on one occasion, for which water shoes are ideal. Facing west to see the sunset each night is bliss, and another huge selling point of the resort. Beach service for drinks is fantastic and we used the beach grill a couple of times; the menu and service is OK rather than excellent, and one small area which could be improved. The pool is lovely and certainly (in our opinion) negates the need for a plunge pool room, although some of these do enjoy a lovely setting either set back amongst the gardens or at beachside. We did get bitten by bugs, but this certainly didn't spoil anything as long as you used the provided spray which was replenished by the room cleaners, without needing to ask, when needed. Food in the restaurant for all meals is very good, with a daily rotating lunch and dinner menu. We would have loved more fruit options available at breakfast and are still surprised a basket of fresh apples, bananas etc was not available for guests at any point during the day. We made a specific request for some apples, which was inevitably provided around half way through our stay. We definitely experienced some inconsistencies in the quality of food provided, especially at breakfast where for example poached eggs were often overcooked and the fruit parfait had not set properly. When breakfast is a limited a la carte menu it needs to be exceptional and although it was good, especially the omelettes, it did not ever wow us. But lunch and dinner were normally sublime, with plenty of choice from the daily menus. My wife is a vegetarian, and probably got a little bored of her options towards the end of our stay, but in general the choice was great and I highly recommend the specials some of which were exceptional. Desserts were also fantastic, and the cheese and biscuits (a favourite of ours) is easily the best we have been offered at any Antiguan resort. We thought the house red wine was good, as four different varieties are offered, but a different less dry rose option would be good. The evening entertainment provides a wonderful backdrop when dining and we were amazed how many guests seemed to return to their room as soon as they had finished eating rather than enjoying this to a finish around 9.30pm. Maybe this is because the reception, bar and restaurant all share the same large open plan area, or that lighting is poor, or you cannot actually sit at the bar, but all of these things result in a slightly sterile environment and atmosphere for evening chatting or socialising with other guests compared to what we have experienced at other resorts. Creating an outdoor seating area for the evenings, where you can still see/hear the entertainment, is the biggest single improvement the resort could make in our opinion. On leaving it's a difficult choice if and who to tip, as the service is exceptional from all staff and undoubtedly the biggest strength of the resort. We decided to leave something for the reception staff; Lydia, Rocky, Aurellius (and a special shout out to Daneesha who is a ray of sunshine at all times), Deshaun on the beach, our room cleaner, and also a few specific waiting/restaurant staff who served us the most (special shout out to Maria & Nicole but Ceon, Brian, Odeal, Deon, Sheldon, Leon & Aliyah are all also a credit to the resort). But thank you to all staff for making our stay so enjoyable.

If you are looking for a party in the Caribbean, don't go here! This is a wonderful escape from the typically over-crowded, noisy resorts. Just a great place to unwind and relax; the staff is consistently excellent.

This is a wonderfully relaxing place to stay. No noise from children, TVs or radios. Just the sound of the waves on the beach. We had a beachfront room which has a balcony and beautiful sunset views. It was lovely! We enjoyed all the meals and the evening entertainment. The team of people who work at Keyonna deserve a special mention. They are so warm and friendly and work very hard to make sure you are well looked after. There isn't much around the resort but there is a shuttle bus into the nearest town and regular activities and trips you can make from the hotel.

The hotel has a stunning beachside location on a wonderful tropical (and clean) beach. The hotel staff are amazing. Not just polite and helpful, but also charming and willing to share a joke. Can't praise them enough. Our room was inviting, but it's described as a "sunset suite", and facing South, we couldn't actually see the sunset. (Perhaps our room is the only one to face this way) In an all-inclusive deal, there is naturally less choice about food and drink. We felt the evening meals in particular suffered from slightly poor quality ingredients - but it was always well presented. The house wines were not great. There is evening entertainment in the form of a different band every night. This is a taste issue, but we found the music to be a bit on the dull and safe. Guests never danced. Every band performed "An Englishman in New York" We did have a great vacation. Keyonna it is a great place to come for a restful and romantic stay.