The Gibson Hotel

Overlooking Point Depot, good meeting point. Archita very sweet waitress.

I do like to treat myself to a four star hotel when I go away, because it's not often I do go away! But I'm not sure how this hotel has its four star rating. It's definitely more of a lower three star. It was so hot in the room, so used the aircon, but that was SO loud, I don't understand why it was so loud. There was no coffee machine, I do expect a nice coffee maker in a four star hotel, rather than really cheap coffee sachets, which weren't even replaced on day 2. The mug I was drinking from didn't feel particularly clean either. The bathroom shower could definitely do with an upgrade too, whilst it was clean it was quite distracting to see all the stains on the grouting. The towels were definitely not four star quality. On a positive note, the room was very big and the bed was comfortable and the television worked fine. There was a fridge that worked and a safe, and water replenished daily. It was quiet at night (apart from the aircon!).

Ok, first off, no explanation as to how to get to reception. Room wasn't ready on time. Legacy marks on the walls, the room is dated, cheap TV, fridge useless, coffee tea cheap as chips, €393 for one nights stay. Greedy on part of the owners, €12 for a small glass of red wine. No information on what time breakfast starts or finishes. No information on shopping mall downstairs or any amenities in the hotel, gym, jacuzzi or steam room, sauna???? Over Rated, ridiculously priced, reception service is terrible, no one knows what's going on it seems. We won't be staying there again and wouldn't recommend it when there's a premier Inn around the corner. Hotels need to give customers a break and stop taking the Mick out of people.

Having recently stayed (28/08) in the Gibson Hotel in an "upgrade" which I was informed was from a superior double room to room 662, I encountered: Legacy marks on the wall: These marks are on a lot of the walls and have been there a longtime and should've been cleaned off or painted over. Curtain netting tears: There are curtain netting tears/pulls in the material of the fabric which should've been replaced. Glass drawer: Glass see-through drawer beside the TV has marks in it that looks like it's never been cleaned. Broken door: The press door that covers the mini fridge is broken and hanging down and should've been repaired. Edging chipped: Around the room along and the desks/doors and inside the wardrobe on the shelves. Paint & stains: There's paint chipping around the hotel room skirting boards along with marks & stains. Dust: On the mirrors up high in the bathroom when you look up at them closely. Grouting: In and around the shower area is disgustingly brown and shows it's a longtime since it has been white, like other parts of the shower> Can you explain why you can look into the toilet/shower room from the bedroom side, why is the glass not 100% frosted instead of 95% leaving the edging around plain glass for anyone to look into the room. Marks: Black marks on the tiles in the toilet which should've been noticed and cleaned. Toilet bowl: Is loose and makes a creaking sound when moved, which I've included a video of. Sink: In the toilet has a chip out of it which looks like it's been there a while. Walls: Have large chunks taken out of them and should've been repaired back to their original condition. Lampshades: have small marks on them and don't look clean. Privacy: The room has a corridor right beside that allows people on the corridor right beside it to look in if the blackout curtains are pulled. Also, €25 parking on top of the room rate is disgraceful and as a hotel guest should be no more than €10.

Great Experience. Outstanding service, very well located with all amenities to make your stay perfect:)