The Gibson Hotel

We stayed last night. My husband, daughter, and I stayed with you as we were attending a concert to celebrate my daughter’s 13th birthday, which was meant to be a special occasion for her. Unfortunately, several aspects of our stay fell well below the standard we expected. On arrival, the receptionist was not very friendly, which was a disappointing first impression. Our room itself was extremely cold. I asked a member of housekeeping for assistance and was told that the heating was not working. We had dinner in the bar that evening, which cost €42, and the food was very poor. The meal arrived cold, the chips were undercooked, and my daughter’s chicken goujons were extremely hard. I did mention this to a staff member, but the response was simply an apology with no further action taken. Breakfast this morning was the most disappointing part of our stay. We arrived at approximately 10:10am, and there was very little food available. There was no milk or bread available without asking, no pastries, the sausages were raw, and the scrambled eggs were watery and unappetising. I spoke to other guests in the breakfast area who were also very unhappy with the breakfast or lack off and especially food not cooked properly. At 18.50 per head its an absolute rip off Sadly, this was the worst hotel breakfast we have ever experienced, and overall this stay was not a good one and we definitely wouldn't return. Very over priced rooms which were not kept that clean lots of marks in the wall etc. we will not return or recommend this hotel. Only plus to this is location to 3 arena.

I was actually disappointed with this hotel. The location is good if you are on business in the IFSC area or attending a gig at the Three Arena but not great if you are visiting the city. The hotel lobby is very cold and clinical. I actually didn’t realise it was the hotel lobby at first. It was more like a hospital clinic. The rooms are actually quite basic. The beds are like hospital beds, on wheels and little storage in the room. The room was big though. The food in the restaurant / bar was very nice and we ate there more than once. Service was poor though I had to get up to get the attention of the wait staff on multiple occasions. They were also giving conflicting advice and guidance on gluten free options so more training needs to be given on that. The hotel was advertised as more luxurious than it was. I’d give it a good 3 stars, but not 4.

I recently visited the Gibson Hotel and had a wonderful experience at the bar. I would like to especially commend Patrick, the Bar Manager, for his outstanding service. He was extremely professional, attentive, and made the experience truly enjoyable. It’s clear that he takes great pride in his work and leads by example. Congratulations to Patrick and the team for such excellent hospitality.

Arrived late and was delayed with check in. However this was due to issues with the original hotel I had booked... once checked in I went to my room, opened the door and was surprised to see a man in what should have been my bed. To be fair I probably wasn't as surprised as him. When I was given another room I was disappointed with the quality of it. The internal walls are mad of what appears to be MDF in what can only be described as I don't give a sh1te as long as we're paid, rip-off Ireland style. It's of a cheap, but not very cheerful, finish.

Hello, I recently visited the hotel bar with a friend and wanted to share some positive feedback. Patrick provided us with an exceptional experience — he was attentive, friendly, and offered great suggestions for drinks, which were amazing. The food prepared by Chef João was also impeccable. I wanted to make sure their excellent service is recognized. Thank you for your attention.