Amberley Castle

The location is amazing. Right out of a storybook. The grounds are beautiful and the surrounding village is charming. Everything is wonderful and delightful until you actually have to stay at the hotel. The public spaces are holding up – because they were redone around 2010. But the new owners have not put a dime into them since then, and has fallen into neglect. The staff are well meeting and working hard – but obviously do not have capable management guiding them. The Front Desk was frequently unattended with the phone ringing off the hook. My “ upgraded room” smelled moldy, chipped paint in the wall, dents in the wall, a friendly bug walking across the floor. The new owners are letting it fall into neglect.

I wanted to write to say how much we enjoyed the family afternoon tea experience on April 11th from the beautifully presented cakes and sandwiches to the delicious tea selection . Everything was absolutely lovely . The atmosphere was warm and relaxing and the Service was good and we were not rushed at all. Thank you for a fabulous experience .

Spent two nights at Amberley Castle with family. Brilliant place to stay full of history. The staff were amazing, nothing was too much trouble. Their knowledge was exemplary. Would recommend a stay here.

We were checked in on arrival early with a friendly smile and shown to our room where our cases were waiting and jackets hung in the wardrobe. Had a quick walk around the grounds, but the weather wasn’t that nice. We opted for the 5 course menu with a wine flight. The service was impeccable and the meals were delicious. There were plenty of staff on duty even though a big function had taken place in the big hall. Breakfast was equally nice.

For a while now I've wanted to have afternoon tea at Amberley Castle, finally enroute we booked it for my birthday. It exceeded my expectations, the afternoon tea was delicious, we sat in a room on a comfortable seetee, it was very relaxing, there was no rush,just a lovely relaxing setting. I would definitely recommend coming here for afternoon tea, a nice little touch, I got a cupcake with Happy Birthday on it, lovely surprise. The staff was very attentive and very welcoming and couldn't do enough for you. Definitely book it!