Culloden Estate & Spa

As always il give a blunt and honest review of the hotel. Stayed with my wife in room 304. Let's get the glaring problem out of the way to begin with so I can wax lyrical about how good the hotel is. We stayed in room 304, the room on first glanced looked great but when we went into the bathroom we seen the bath was full of dirt and hair. The previous occupant has clearly had a bath and shaved and the bath was covered in dirt and shaved hair from god knows where. In a 5 star hotel of this standard this was disgusting. Im not talking about a stray hair which could have been overlooked, im saying the bair was COVERED in hair and dirt. It made think about what else had been overlooked and I checked the sheets ect (they were spotless) but this is something I shouldn't have to do. The room also had a mould patch on the ceiling. You expect FAR better from the culloden. We were pretty busy, didnt need to use the bath so we didnt ring reception to get the issues sorted, im sure that they would have sorted it but it shouldn't of happened in the first place. We brought it to the attention of the receptionist at check out and he was friendly enough but brushed it off and seemed just happy to get us checked out make the problem disappear rather than address it. Now time thats out of the way lets talk about the positives and there are a magnitude of them! The hotel itself is STUNNING! meticulously maintained and everything you would expect. Food. Food is stunning in EVERY dining area available, the lounge bar is comfortable and peaceful. The cultra inn again was brilliant and the breakfast in vespers was the best breakfast in any hotel ive been to in this country and ive been to A LOT. 10/10. Spa. Again the spa was top notch! Everything you would expect from a top class hotel and more. Relaxing, well maintained and service impeccable. Staff. This is where the hotel stands alone in comparison to other 5 star hotels in the country. Every single staff member I spoke to or interacted with during my stay was at the top of their game, they all seem to own a sense of responsibility to uphold the standards of the establishment and it shines through in their service. Special mention to hugh (the concierge), whatever you are paying the man, pay him double. He is worth his weight in gold and he goes above and beyond for the guests he takes great care of. Finishing up, 99% of this stay was superb! Exactly what you would want and expect and its a proper shame the issue with the bath and room happened as id have loved nothing more than to give this hotel a 100% positive review but I am looking forward to staying again and hopefully I can amend this review after my next stay which will be happening shortly.

A wonderful Estate with a great hotel, beautiful grounds and restaurants. Fantastic views from the rooms. All rooms are spacious with luxurious linen and amenities. Vespers Restaurant was closed but we enjoyed the Cultra Inn and Lough Bar for dinner, lunch and drinks. The breakfast was a exceptional, served in Vespers Restaurant, with great focus on locally sourced produce and products!! We enjoyed great hospitality and warm and friendly service from all the team members we have met. All the common areas were very clean and well-kept, even with a full house. We cannot wait to return. The outdoors looked inviting for the warmer months. Also great offerings for day time events, like a wreath-making class and afternoon tea in November!!

Fabulous hotel with lovely staff who are so helpful and friendly. Location is perfect with access to the city so convenient from the adjacent train station. The coastal walking route is also on the hotel doorstep. Like most hotels though the bedrooms are too warm

Our biggest issue was checking in. I found the swimming pool shower cubical a tad grimmy and grubby and toilets near reception untidy in the evening. Also the bottled water in room was warm.

Regularly visit Belfast, but the location of the Culloden Estate, was a perceived barrier- but after staying there, I will never stay anywhere else again. If you want the best sleep you will ever have in a hotel, book the Culloden. From start to finish everything about this hotel put a smile on my face. The decor, the artwork (an unexpected bonus), the attention to detail, the excellent, friendly and happy staff, the delicious food… I can go on and on! It is pure luxury and I can’t imagine I will stay anywhere else going forward for my trips to Belfast.