Banyan Tree Phuket

We both love this Resort and wider Banyan Tree as a Group The double pool villa suits our needs and truly offers us what we need for a relaxing holiday All your restaurants , spa and golf services are top class Your staff are amazing especially Nieat Lookchan who has been very considerate , supportive and accomodating

The best massage I’ve had in Phuket! The spa at Banyan Tree Phuket was amazing. The therapist (Peach) was professional, and the massage was incredibly relaxing. Highly recommended!

卫生环境很糟糕，看桌子都没有清理干净，衣架也是脏的，应对不及时，儿童拖鞋要了两次才送来。

Kids friendly,safe to play at.

We Stayed 21 nights (sept 2026) after a couple of days we upgraded to spa villa all inclusive and overall the stay was good and the staff were very friendly attentive and professional. (Management not so much !) as they appeared to hide out and would not discuss and issues directly with us ) for example : Although we upgraded to all inclusive there was a lot of confusion amongst the restaurants of what was inclusive and what wasn’t ! They kept trying to charge us for water and restricting what we could order of the menu’s and stating some items would have a supplement cost added ! This seemed unfair as we were all inclusive (at significant extra cost) and given that they assured us there would be no restrictions when we upgraded it became quite challenging every time we had a meal ! We managed to sort things out as we went along but it did cause some angst on both sides! Let’s hope they advertise and communicate more precisely what is all inclusive in the future ! Another disappointment was they shut down the main restaurant (water court) 5 days after the start of our stay which obviously reduced our choices for the remainder of our stay when having meals , although understandable for repairs/maintenance again we should have been notified before our expensive all inclusive upgrade ! However, overall we still had a great time the resort staff and villa where first class and we will probably return !