Banyan Tree Phuket

I had the good fortune of having a 90 min spa and massage experience with Cookie, at the Banyan Tree Phuket. This was without doubt the best massage experience I’ve ever had in my adult life! The environment, dedicated tropical treatment rooms, the meditation pre and post massage, the car and attention given through all stages of the spa and massage ritual was second to none! Cookie’s magic hands ensured I received the full benefits of the massage. The training received from Cookie and the rest of the team at Banyan Tree Phuket on their onsite academy is clear. A thoroughly enjoyable experience which I would have no hesitation in recommending.

It was great experience for my wife and I to disconnect completely we stayed at the Spa Pool Villa and our hosts Kolick and PK were the best! Very kind , attentive and made the whole experience memorable considering it was a first visit !

Peach and Minn were great and friendly with kidd.

Wonderful Kids Club with excellent staff.Peach Min Nikky everyone was welcoming and great with the kids.

Banyan Tree Phuket is an attractive resort with beautiful, tastefully decorated villas set in lush tropical surroundings. The staff are friendly, welcoming and always polite. That said, the overall experience did not quite live up to the expectations associated with this brand. The lobby feels somewhat dated and would benefit from refurbishment. The beach was probably our biggest disappointment. Although the hotel provides sun loungers and mattresses, the beach itself is public and lies outside the resort grounds. It lacks the exclusivity and atmosphere one might expect from a luxury beachfront resort. We were also surprised that no activities were suggested or offered during our stay. The resort felt rather quiet, with relatively little to do on site. The food was satisfactory but unremarkable. While perfectly acceptable, it did not reflect the quality or creativity one would normally expect from a five-star property. During our stay, the resort was particularly popular with large families, many travelling with young children. Guests seeking a quieter or more adult-oriented atmosphere may wish to take this into consideration. Finally, the location is quite isolated. Although this may appeal to guests looking for complete seclusion, those wishing to explore Phuket should be aware that both Patong and Phuket Old Town are approximately 40 minutes away by car, making spontaneous outings less convenient. Overall, Banyan Tree Phuket is a pleasant resort with attractive accommodation and attentive staff, but in our opinion it falls short of delivering the exceptional luxury experience that its reputation and pricing suggest.