Banyan Tree Phuket

We spent 7 nights in a Signature Pool villa which was outstanding. Our 1st experience was warm friendly smiles, fresh orchid lanyards, cool ginger tea & yummy coconut biscuits. Check in was quick & easy and before we were transported to our Villa our bags had already arrived. Our pool was a highlight and i dont think we can do a holiday without one! It was about 3.5x11 metres, always sparkling, immaculate and very private. The gardens beautifull kept. The housekeeping was exceptional and even fresh ice was waiting for us everyday without asking, when we returned to our room. We had the indulgence package which gave us breakfast lunch & dinner in a selection of beautiful restaurants with wonderful staff. Neiwat the restaurant manager is a legend!. He is 'everywhere' and remembers everything. Everyday he warmly greeted us at breakfast and was so helpful with anything we needed. We had a 2 hour massage in our package which was so amazing, before we left we booked another. Ant & Guitar looked after us for both treatments and were faultless. Very professional, couldn't do enough for us and a level of skill we have never experienced before. They went above & beyond. Odette was our hostess for our oil blending and she was a true delight. The whole experience was informative, cheerful and totally enjoyable. A huge thanks to all of the transport staff who helped ferry us from events, restaurants and anywhere we needed to go. I have knee problems and tried to walk as much as possible as the grounds are a pleasure to stroll in. They often drove past just to check we were ok and if we needed a lift. The Rava beach club is a very happening place, food is excellent and the atmosphere engaging, however probably directed towards a younger crowd. Lik served us and he was just gorgeous, again he couldn't do enough always watching to see if we needed anything and was very busy. Saffron & Hojo are two of the restaurants we frequented nightly and could not choose between them as the fare is equally excellent and the staff incredibly helpful & attentive. My fav place was probably the Waterfront restaurant where we has our breafast. The selection of dishes was thoughtful, catering for most nationalities, and delcious. Table service was quick, very friendly and faultless. You could sit inside or outside near the lagoon, which was beautiful. Our sincere compliments to all the chefs, the food was always delicious, the variety extensive and innovative, it was so hard to choose. We would highly recommend the Banyan Tree Phuket to anyone, couples, families, groups, singles, you will be looked after as if you where the only people there :-) Thank you to all of the Thai people we met, your constantly smiling faces and genuine approachability & helpfulness warmed our hearts.

Everything was above and beyond!! Truly exceptional service and hospitality.

Best hotel in Phuket with the best staff also.

WOW! We had the most incredible "world class" treatments today by Earn & Peach.. We can't find the words to explain just how blown away we were by the whole experience. From Eye & Zitah who welcomed us to the facial & massage it was first class. I'd highly recommend the spa treatments. Their service was exceptional and we'll definitely be having more treatments before we leave. The whole resort is phenomenal, the customer service is exemplary. The food is absolutely divine. It's heaven on earth and the staff can't do enough for you. Total luxury. We have a 2 bed signature villa which has everything and more that you'd ever need. The housekeeping department are so fast & respond to any request literally in minutes. Resort is immaculate, the activities and amenities mean you could spend months here and not get bored. There just aren't enough great things you can say about it in all honesty. We'll definitely be back over and over again.

We had the BBQ Chef Dinner experience at Banyan Tree Phuket in the comfort of our own villa, and the food was absolutely exceptional! Everything from the starters to the main seafood and meat dishes was extremely tasty, perfectly cooked and full of flavour. Chef Vicky and J did an amazing job preparing such a delicious dinner for us. The quality of the food, presentation and attention to detail were outstanding. Everything was freshly prepared, and the whole experience felt like having a private fine-dining restaurant right in our villa. Both Chef Vicky and J were incredibly friendly, professional and attentive throughout the evening, making the experience even more special. It was such a lovely evening for the whole family and truly one of the highlights of our stay at Banyan Tree Phuket. We would highly recommend the BBQ Chef Dinner experience to anyone staying at the resort. Definitely an experience worth booking!