Banyan Tree Phuket

I had an amazing stay at Banyan Tree Phuket. The villas are beautiful, the resort is peaceful, and every member of the staff made us feel genuinely welcome. The service throughout the resort was exceptional. A special thank you to Charin from the spa. He gave me the best massage I’ve had in a long time. His technique, professionalism, and attention to detail were outstanding, and I left feeling completely relaxed and refreshed. If you’re visiting the resort, I highly recommend booking a massage with him. Overall, an unforgettable experience, and I can’t wait to come back. Highly recommended!

Get service throughout the trip, we were helped by Niwat Lookchan who was excellent!

NIWAT's service was very good it was great experience for us

Two things I value: privacy and peace. I stayed at Banyan Tree Phuket recently and during my stay, the team looked after me with genuine kindness and discretion. They noticed I wasn’t feeling well and surprised me with beautiful flowers, a get-well card, a thoughtful gift of wooden chopsticks and, on my birthday, a delicious chocolate cake. I called Guest Services just to thank them because it was that good. What impressed me most was that nothing felt performative. The team managed to make me feel genuinely cared for while still respecting my privacy and the peaceful atmosphere I was looking for. Every interaction was warm, professional and sincere. The villa itself was the perfect place to recharge, and this turned into exactly the kind of holiday I love—quiet, peaceful and restorative. I’ll remember the kindness of the staff long after I’ve forgotten the rain or my upset stomach. Thank you to everyone who made my birthday special.

A luxurious and outstanding hotel with amazing food and a huge variety of dishes. The only downside is that the food is not halal. The room was like a dream. We stayed in a private villa with an excellent private swimming pool, and it was absolutely perfect. The hotel is excellent, and all the staff and waiters were incredibly kind, friendly, and professional. They made our stay even more enjoyable.