Banyan Tree Phuket

The hotel is magnificent ! Great property with wonderful accommodation and customer care. Dinner at Saffron is a must do. The food is world class and so is the service. The great team of Pla, Botan and Meen provided fantastic service which made for a memorable evening, it really does not get any better than the service these ladies provided. They are a real asset to the restaurant and Banyan tree hotel….well done and thank you.

Great place, great location, had the best time

Tina was perfect for my Thai massage at the spa. I like firm pressure and it was firm to work out the post flying knots but gentle enough to keep me on the table.

As an event planner at a large international event planning company, I have worked with many hotel and venue teams around the world, and Care is truly one of the best in the business. She supported us in planning an incentive trip at the hotel and went above and beyond from start to finish. What impressed me most was not only her deep knowledge of the property, but the strength of the follow-up questions she asked throughout the planning process. She always knew exactly what to clarify, what details to flag, and what considerations would help us create a stronger and more cohesive flow for the program. Care knew the hotel inside and out, was consistently available before and during the event, and was incredibly flexible with the many requests that came up along the way. Her attention to detail and proactive guidance helped ensure that our guests’ needs were met and that the overall experience felt seamless. She is thoughtful, responsive, solutions-oriented, and an absolute pleasure to work with. I would highly recommend Care to anyone planning an event or incentive program at the property.

Amazing family experience, really grateful for the opportunity! Chef and assistant were great.