Banyan Tree Phuket

Fantastic hotel! Clean, attentive, relaxing. Niwat looked after us throughout our stay.

Another lovely stay at BT Phuket. We always enjoy the experience of the floating breakfast and my kids love their swimming lessons with Khun Bird (Rungroj). He’s an amazing swim instructor, funny and firm at the same time! My 7 year old daughter got over her dislike of swimming within 30 minutes with his teaching. Housekeeping was responsive although I heard some people mentioning buggy service was slow as the resort was very busy for summer holidays. We also experienced wait times of 10-15 minutes during peak periods. We celebrated a birthday there and the complimentary chocolate cake was quite delicious! My only suggestion is they update the big swimming pool. The anti slip areas underwater can be quite rough and scratch the skin. Also, if not careful, can easily bump into the pool edge overhang, particularly with the lazy river. Not a small job though.

First time I stayed with banyan tree and it was wonderful! It was my birthday and I got my room with delicious cake. We had booked for only one day and dint know what to explore as we had so many options and perfect for couple pictures and even for family. Free fruit in the evening was great and next day breakfast options were too huge and food was fantastic. As accor member(gold+), we got welcome drinks as well. We got a surprise cake from staff again in the morning and they celebrated my birthday. Special thanks to Mr. Niwat and his team. The conversation and birthday wishes were very genuine. Overall it is one of the best stays we ever had.

We really enjoyed our stay at Banyantree resort Kind staffs, especially Manager Lookchan! He really cared for our family

It was really good holiday in Banyantree Phuket! In Watercourt breakfast restaurant Mr.Niwat served the best quality service! We hope to come back again :)