Banyan Tree Phuket

From check in with Daniel, to our favorite Banyan breakfasts with Niwat, Bus, and Manus (who kept the mimosas full), Chatty and Nashwan who were extremely welcoming and remembered our names and seat preference. Thank you to ALL who make this resort the most welcoming and friendliest BT we’ve been to!

Really nice experience beautiful place and the worker are really nice and professional

We were staying at Banyan Tree Phuket to celebrate our 10th wedding anniversary when our son had an accident and needed to visit the hospital. As parents, it was a stressful and upsetting situation, especially while on vacation. Thankfully, Earn, the Assistant Manager, was there to help us through it. He checked on our son every day, made sure we were taken care of, and was always available whenever we needed assistance. More than anything, we appreciated how genuine and caring he was throughout the whole experience. Of course, we wish the accident had never happened, but we are grateful for the way Earn and the team responded. Their care and kindness made a difficult situation much easier for our family. Our son is doing well now, and we wanted to say thank you to Earn for everything he did for us.

10 stars ⭐for Niwat. Above and beyond service. Food and beverage service manager was great and super hands on too! Nonetheless food options and taste can be better! More thai options will be great

We had a wonderful breakfast experience with our children, and we would like to express our sincere appreciation to Mr. Niwat. He went above and beyond to make our daughter’s birthday special by arranging a beautiful surprise cake. He was exceptionally attentive, professional, and genuinely caring throughout our visit. His warm hospitality made our morning truly memorable. Thank you, Niwat, for your outstanding service and kindness!