Qasr Al Sarab Desert Resort by Anantara

Great location, architecture and hospitality, including numerous desert activities made our weekend a memorable one.

Mr.Faran is super nice!!! The best guide ever!!!! Just gave my family an unexpected and amazing experience!!!! If you come, please find him for the dune drive!!! 100% recommendations!!!!

We have just returned from a family trip to Qasr Al Sarab. We loved everything about this experience. The villas were beautiful and spacious, the service was exceptional, the food delicious and perhaps most importantly the activities were just so memorable. We particularly enjoyed the sunset camel safari and the dune bashing. Our guides could not have been more kind and professional. I would recommend this hotel to anyone looking for something a little different or just wanting some rest and relaxation in a very different, extremely beautiful environment. Thank you to Michele the resort manager for checking in on us and to our villa host Arun who was always on call to assist with our every need.

The hotel is located some 3.5 hours drive from Abu Dhabi airport in middle of a nature reserve. The drive to the hotel (towards the last 15 mins) is beautiful. The arrival experience was good, served welcome drinks and check-in at the lobby seating area. The rooms are well appointed and spacious with a small private outdoor area overlooking the dunes or the pool. We were informed that since we had not pre booked dinner (before our arrival) all the restaurants except one by the pool is available. The restaurant service is a hit and miss- usual delays in getting menus and be prepared to mention room number a few times to be served. Food is decent and comes fairly quick. The service by the adults pool is also hit and a miss. No one by the arrivals to hand the towels, the lifeguard eventually helps with the towels. There is no water bottles so you have to ask the waiting staff for water who can then give you water in a glass. The hotel does provide reusable bottles in the room which we forgot to carry with us. Surely, it would be easier to provide spare ones at the pool or the glass bottles! The pool changing rooms have steam and sauna, both were not working correctly. There is no attendant available to point out the issue. The gym though is well equipped and clean. We were celebrating our anniversary, we got sent a small cake in the room. We had pre booked a 90 min spa treatment which was good but nothing exceptional. There were no facilities like a jacuzzi or steam/sauna - if there are we were shown the door promptly after the treatment. At the checkout, we were charged twice for the spa treatment on pointing it out, they had to call the spa to verify if we indeed didn’t get the service twice in one day! Overall the hotel has some good aspects but it’s not as luxurious as you imagine for the price! They have loads of staff but just not at the right places.

We have been very spoiled in a very particular moment in our life . Shubham took care of us and has been very helpful trought all our stay. Michele the manager is italian and very friendly and professional.Everybody in your staff is nice and warm. It was a real treat and we will for sure come back again. We did some acrivities (camel ride, falcon, polaris ) and all have been very good and well managed. Specially the driver of the polaris. One of the best places we have never seen. Very relaxing aswell. The arabic restaurant in the sand is really beautiful and good.