Qasr Al Sarab Desert Resort by Anantara

We’ve just returned from Qasr Al Sarab. I rarely write reviews unless I’m pestered into it but this time I genuinely wanted to! I’ve lived in the UAE for 9 years and have done lots of staycations but this was by far the best. It’s one of the most amazing hotels I’ve ever stayed in. The service is incredible. The staff go above and beyond and every little detail is thought of. Sasha in particular was so helpful and friendly. We stayed in a pool room which was stunning. It was spacious, spotless, with a lovely outdoor area and private pool. Breakfast was delicious, with lots of fresh options and dishes cooked to order. The location is so peaceful and the sunset was amazing with the dunes in the background. Such a special place!

This resort is the most exotic and beautiful I have ever stayed and I have been to some beautiful resorts. The location in the middle of the desert is beyond words and very peaceful. The service was impeccable and very friendly. Sasha, our concierge set up all our activities and even checked us in and out directly from the Villa we were fortunate enough to stay. She was very personable and made our stay that much more special. I went Dune bashing with Ali (a very fun and knowledgeable driver), who gave me a great tour of the dunes. But be forewarned, it is a wild ride up and down dunes up to 60 meters (almost 200 ft in height). They can do a much tamer ride if you like, but I wanted the “works” tour. Our meals were excellent and we were entertained by the staff regarding their journeys to Qasr Al Sarab from all over the globe and their experiences with the movie trilogy Dune where they filmed their desert scenes. The cast even stayed at this resort. I couldn’t recommend this resort any higher and hope to go back one day.

This has to be the best hotel we have stayed at, in all our many years visiting the UAE and having spent many holidays abroad. For one the hotel is simply jaw dropping stunning with the most exceptional facilities. It has a truly beautiful surroundings, amazing pools and an enriched ambiance that remains unparalleled. I cannot fault this hotel in its presentation, landscape , impeccable gardens and surrounds, service delivery and level of hospitality that makes it 7 star worthy!!! The food is also exceptional! Aside from being a truly stunning property , the staff left an indelible memory of service excellence that truly makes this place a rare gem. With specific mention and commendation are : Ismail - exceptional skill and attentiveness to detail that makes him outstanding at his work. He has the makings for great hospitality management and is truly remarkable in the manner in which he attend to guests. Francis : to find an employee who exudes pure love and admiration for his work place and hotel is rare and Francis is one of those rare staff that go beyond calls to duty, displaying amazing skill to deliver an experience to a guest that we found remarkable Saad : what an amazing friendly warm and welcoming persona that truly loves his work but again also extends himself to ensure a guest is having the best experience and service possible. Lahiru : his role and the manner in which he attends to a guest, be it on butler service , hospitality and committed attentiveness is remarkable. Zuhair @ Ghandeer - exceptional service delivery and such a welcoming and attentive service that guests truly feel special. He is commended for his effort and the manner in which addresses guests and ensures they are served well. Sunil - amazing service delivery and pool side service. Welcoming , attentive and excellent service delivery Jay - amazing professional in hospitality manager with manners and decorum of excellence. One can easily tell when a manager is “present” and actually cares and his attention to a guest and their experience being the best of what it can be , is both special and remarkable. We have found all the staff at the resort amazing and they made it such an incredible experience, that we felt sad to leave and at the same time, said that we must, must, return again!! That is truly special for guest to feel and the resort should be commended for delivering such a level of service to a guest. Well done !

This hotel and complex are the most outstanding place that I have ever stayed at. The standard of customer service is fantastic and something that should be experienced. The location is something to behold, a flawless desert landscape and beautifully constructed hotel with every facility you could imagine. Dont miss out on this Anantara location it is exceptional.

Our stay at Qasr Al Sarab Desert Resort was nothing short of extraordinary. From the moment we arrived, we were surrounded by breathtaking desert scenery, luxurious accommodations, and an atmosphere of complete tranquility. The resort truly offers an exclusive experience where every detail is thoughtfully curated to make guests feel special. The service throughout our stay was impeccable, with every member of the team going above and beyond to ensure we had a memorable visit. A very special thank you goes to Yassine Kchirid, whose exceptional hospitality made our experience even more remarkable. His professionalism, warmth, attention to detail, and genuine care for guests were second to none. He anticipated our needs before we even had to ask and consistently delivered service of the highest standard. It is rare to come across someone so dedicated and passionate about creating unforgettable experiences. Qasr Al Sarab is a true oasis of luxury and exclusivity, and thanks to outstanding team members like Yassine, it stands in a class of its own. We left with wonderful memories and cannot wait to return. Highly recommended for anyone looking for an unforgettable desert escape.