Qasr Al Sarab Desert Resort by Anantara

Excellent stay and a must visit place in UAE. One of the amazing place to have a luxury experience of desert and a top notch hospitality, privacy to enjoy a private pool villa.

The level of service was excellent, and all of the staff were incredibly helpful and welcoming. I really enjoyed my stay, and I truly appreciated being upgraded to a better room. It made the experience even more enjoyable. Thank you for the outstanding hospitality!

I have stayed at the hotel three or four times, so I am already quite familiar with the property. It has always been one of my favorite hotels in the UAE, and because I already knew the high standard of service, I honestly did not expect to be surprised. However, during this visit, I truly felt that the hotel had elevated the guest experience even further. From the moment we arrived at the gate, the team already knew we were coming. Instead of entering the lobby and waiting for check-in, we were welcomed immediately, with a buggy ready to take us directly to our villa. The villa was already prepared, everything was arranged, and there was no waiting time at all. I really appreciated this level of service, as it felt very thoughtful, personalized, and seamless. I was also pleasantly surprised by the infinity pool, as it was not yet there during my previous visits. It has now become one of the best areas of the hotel. The pool, the view, and the surrounding atmosphere are absolutely beautiful and make the entire experience even more special. Everything about the property was simply wonderful. All of the staff were warm, professional, and welcoming. I would especially like to recognize Yasmin, who genuinely did her best to assist us in every possible way and ensure that we were happy and comfortable throughout our stay. I would also like to mention Manish, the desk manager at the time. We had a lovely conversation with him, and he was very friendly, attentive, and welcoming. You can truly feel that the team genuinely cares about the guests and their overall experience. There was only one concern during our stay, although it did not ruin the experience or change the way I feel about the hotel. At around 6:40 in the morning, my dog suddenly barked and woke me up. When I checked, I saw a gardener inside our villa’s private garden area, walking toward the side entrance. This made me feel uncomfortable because we were not informed that anyone would be entering the garden, and no permission was requested beforehand. We were still sleeping at the time, and our curtains were open, which made the situation feel even more sensitive. I completely understand that the gardener was only doing his job and that there may have been some confusion. However, I believe the hotel should be more careful with situations like this and ensure that it does not happen to other guests. It would be best for staff to notify guests, ring the doorbell, or request permission before entering any private area of an occupied villa, especially early in the morning. I raised the concern with reception and later spoke with Manish. He personally checked on me during breakfast, apologized for the incident, and made sure that everything was okay. I truly appreciated the way he handled the situation and helped me feel comfortable again. The care and professionalism of the team ensured that this incident did not affect my overall stay. I can confidently say that Qasr Al Sarab is no longer simply one of the best hotels in the UAE—it is, for me, the best hotel in the country. The magic of the place is reflected not only in its breathtaking surroundings, beautiful villas, and incredible infinity pool, but also in the warmth, kindness, and exceptional service of its staff. To be honest, I enjoyed the stay so much that I have already been checking the hotel’s availability, as I would love to return even for just one night. I am currently considering another stay. Thank you again for making our stay so special and memorable. I look forward to returning to Qasr Al Sarab very soon.

We had an amazing stay at Qasr Al Sarab Resort! The stunning desert views, beautiful surroundings, and outstanding hospitality made our trip truly unforgettable. What touched us the most was how warmly they welcomed our dog—they treated him like part of the family. A special thanks to Lahiru and the rest of the team for being so friendly, kind, and accommodating throughout our stay. They made us feel right at home, and we can't wait to visit again!

It was an amazing staycation , it s my second time I visited this resort , and it deserve 6 stars ⭐️ not only 5 the personal is so great . Thank you Mohd wasi for your assistance 🙏