Qasr Al Sarab Desert Resort by Anantara

I wanted to take a moment to personally express our sincere appreciation and gratitude for the absolutely amazing weekend stay we experienced at your beautiful resort with our family. From the moment we arrived, everything exceeded our expectations and truly made our time with you unforgettable. The property itself is stunning—immaculately maintained, serene, and thoughtfully designed, making it a perfect retreat. What truly elevated the experience, however, was your brilliant team. Their warmth, professionalism, and genuine attention to detail were evident throughout our stay. A very special mention to Lahiru, who was nothing short of exceptional. He is truly outstanding and, without doubt, one of the best butlers we have had the pleasure of meeting. His attentiveness, anticipation of our needs, and heartfelt hospitality made our stay incredibly comfortable and personal. I would also like to commend the Front Office and Housekeeping teams for their impeccable standards and meticulous attention to detail. Every interaction was smooth, courteous, and thoughtful, and the rooms were maintained to perfection at all times. The Food & Beverage experience across all restaurants was equally impressive—beautifully presented, delicious, and served with warmth. A special mention to the poolside service, which was simply brilliant and added an extra layer of relaxation and enjoyment to our stay. Equally exceptional was the Spa and wellness experience. The spa is absolutely amazing, and Beatrice and her entire team are doing a phenomenal job in the wellness department. From the treatments to the thoughtfully designed wellness activities, everything was executed with great care and expertise, providing a perfect balance of relaxation and rejuvenation. The activities offered were truly a highlight for our family and made the experience even more memorable. In particular, Levy deserves special recognition for being the best guide during our dune bashing experience. His professionalism, knowledge, and energy made the adventure both thrilling and safe—we thoroughly enjoyed every moment. Please convey our congratulations to the entire team for such exceptional operations and service standards. It is clear that a great deal of passion and leadership goes into delivering experiences of this level, and it truly shows. We wish you all a wonderful year ahead filled with continued success.

We had an incredible time at Qasr Al Sarab. A true gem, set amidst the most stunning landscape - a must visit for anyone who hasn’t visited yet. The team at the property including our host Yassine were excellent, extremely courteous and ensured my family and I had the most comfortable stay. Breakfast had a good spread and the team was highly accommodating to make customized items that were off the menu. Rooms are comfortable and maintained well by the housekeeping. Buggies were very efficiently managed and handled by a a professional and friendly team that added to our positive experience.

Wonderful experience at Qasr al Sarab. The villa with pool had an incredible view on the dunes, the food was delicious, the spa treatments were amongst the best I’ve had and everyone working on site were very friendly and helpful. When it was time to leave, our car was ready with three bottle of cold water. Special thank you to our butler Yassine Kchirid for his precious help over the weekend.

I’m writing this review while the emotions are still fresh — our family has just returned from a truly unforgettable weekend at this hotel, and I can say with full sincerity: this is one of the most impressive stays we’ve had. The hotel has absolutely won our hearts, and we will definitely be returning guests. From the moment you arrive, it’s clear that every detail has been carefully thought through — from the architecture and interior design to the genuinely warm and attentive service. The setting is simply breathtaking: located in the heart of the desert, surrounded by stunning reddish dunes. The views from the villa are mesmerizing and stay with you long after you leave. We stayed in a villa with a private pool, and I would especially like to highlight our butler, Yassine. He was outstanding — always available, proactive, and consistently going above and beyond to make our stay as comfortable and memorable as possible. This level of personal attention truly elevates the entire experience. The dining experience was equally impressive. The hotel offers several restaurants, each delivering high-quality cuisine. Breakfasts were excellent, with both buffet and à la carte options. Lunches and dinners were consistently at a very high level. What stood out in particular was the presence of the Director of Restaurants, Alessandro Italiano, who personally greets guests and ensures that service standards are maintained across all venues. His involvement and attention to detail are remarkable. Another standout aspect is the personalized service. The staff frequently addressed us by name, creating a genuine feeling of individual care and attention. The hotel offers a wide range of activities. While it’s impossible to try everything in a short stay, we chose Dune Bashing (soft drive), and it was an unforgettable experience. A perfect activity for families with children — exciting yet very safe. Our guide, Nassir, was highly professional and made the experience both thrilling and comfortable. He later mentioned he has been doing this for over 12 years, which clearly shows in his confidence and skill. Our children also loved the kids club — it appears recently renovated, and the staff were warm, caring, and engaging. The villa itself was impeccably maintained and equipped with everything one could need. Overall, I would like to extend my sincere thanks to the entire hotel team — from reception to housekeeping, from chefs to waiters — for delivering such an outstanding and memorable stay. Highly recommended for anyone looking for a luxury desert escape with exceptional service.

One of the Finest Luxury Escapes in the UAE. World-Class Hospitality in the Heart of the Desert A Truly Exceptional UAE Luxury Experience we had over the weekend. to top it off if you fall into the hands of their staff like Shubham, Amar, Alex and Shane you then would be in safe hands!