The Ritz-Carlton Abu Dhabi, Grand Canal

We had a wonderful stay at Ritz Carlton Abu Dhabi last weekend. From the moment we arrived, we were welcomed by Elena at the check in. She was very kind and explained all we need to know to enjoy our stay. We upgraded our stay to have access to the Club Lounge. The team is amazing there. They do everything to make you feel comfortable and enjoy the time in the lounge. They offer alternatives if you have food allergies. My son has food allergies and the team offered some alternatives of food for him which we really appreciated. They all go above and beyond to make all guests feel relaxed and comfortable. Thank you very much Prabhu, Joseph, Diego, Frank and all the team in the lounge. You really are five stars on what you do. I also would like to thank the team at the Kids Club (Arlyn you are fabulous) and the pool team. Everyone is very kind. The Ritz Carlton Management should be very very proud to have you all as part of their team and representing the hotel so well.

A total 5* package, the moment we entered the warm friendly welcoming started and continous till the end, we were well taking care of by Zaki and Sonu, amazing genuine guys and very respectful. Nonetheless the food was amazing and the variety is awesome. Best brunch and first choice always, music, ambience, service and food

We had a great brunch experience today at the Ritz Carlton’s Chef’s Brunch. As always at The Ritz, excellent service from all staff. The brunch itself is impressive, high quality and great variety of food — there is no way I can try everything, as the spread is massive. Everyone at service is quick and friendly. Shout out to Sonu and Zaki who made sure we had an exceptional experience — plates always cleared before they pile up, drinks refilled before we can even ask. Thank you so much. Will always come back.

Had a wonderful dining experience at Giornotte in The Ritz-Carlton Abu Dhabi, Grand Canal. The food and atmosphere were excellent, and the dishes we tried were great, though it would be even better if they added more food choices to the selection. What truly stood out was the outstanding service. Abhi, Sanjay, Achini, and especially Chanchal were incredibly attentive, warm, and professional throughout the meal. A special mention as well to another manager, who kindly treated us to a complimentary drink — such a thoughtful gesture that made our experience even more awesome and memorable. Highly recommended!

Huge thanks to Rahul at the pool bar! He made our afternoon so much better with his friendly energy and great recommendations. He’s attentive, quick, and genuinely cares about the guests. Definitely seek him out if you’re heading to the pool