The Ritz-Carlton Abu Dhabi, Grand Canal

Recently stayed at the Ritz Carlton for 12 days, this was our third visit to this hotel, once again I was not disappointed. From stepping out of the car we was welcomed by friendly helpful staff throughout our stay. The hotel is currently undergoing some work, but all of the staff did everything they could to minimise the inconvenience for us. The hotel and it's facilities are exceptional, however it is the staff throughout that make the Ritz a step above the rest in my opinion, and all deserve praise, but a special thank you to all the staff at the Forge, pool assistants Rafiq and Rashmika, Zain from the pool bar Lillet's, and Giornotte restaurant Abhi, Thwin and a special thank you to expert cocktail maker Pradipto who made the stay extra special with his beautiful drinks and exceptional service, your are all amazing and we look forward to seeing you all again next year. Thank you 😊

The Business Lounge at The Ritz-Carlton is truly one of the best I’ve ever experienced. The exceptional service, incredible food, and welcoming atmosphere are unmatched. A huge thank you to Joseph and his entire team for making every visit so memorable. Samir, Sabine, Goldie, Chef Krisun, and Chef Laila are an absolutely phenomenal team. Their attention to detail, hospitality, and genuine care for their guests really set this lounge apart. I will continue coming back to The Ritz-Carlton because of the amazing experience this team provides. Without a doubt, one of the best hotel teams I’ve ever encountered!

We have just returned from our second visit to the Ritz Carlton Abu Dhabi and we never cease to be amazed by all the teams ability to look after its guests , they are nothing short of amazing. From the reception, to all the restaurant staff, housekeeping and fantastic Pool team they all go above and beyond every single day. Special thanks to Yesubabu and Janak who kept us fed , watered and in the shade poolside.

My husband and I just spent 9 perfect days at the Ritz Carlton. I had emailed in advance to say my husband was celebrating his retirement and also our 44th anniversary. We were welcomed by the lovely Praju who said you will find a few surprises in your room (see the photos). We were truly wowed! We spent most days at the pool where we were treated like royalty by Ibrahim and Babu. They do everything for you. Also Rafiq checking everything is good. Janak and Zain from the pool bar took care of our drinks orders. We were half board dine around which was amazing. We decided to dine at the Forge on our anniversary and it was so lovely the effort they put in for us. The table was decorated with rose petals. It was beautiful. The other restaurants were equally great. Li Jiang was my favourite. Had a lovely chat with Vishwandra, a lovely young man. Giornotte the buffet restaurant provided a spectacular breakfast and lovely evening meals. We were so sad to leave. We have stayed in many hotels across the world but the staff at the Ritz Carlton are without doubt the most caring people we have ever had the privilege of meeting. We will definitely be back. Alison and Charlie.

My wife and I had a wonderful week here at the hotel. Food, staff and atmosphere was amazing. We had a highlight every evening coming to our room when we knew that Sanket a fabulous member of staff had been to tidy our room but also leave us some of the most amazing towel art pieces we have ever seen. Sanket made the stay even more wonderful he was a very pleasant hard working and kind man. We would come back purely because of him and his art.