The Ritz-Carlton Abu Dhabi, Grand Canal

Best pool in the city, nicest staff shout out Janak!!

It’s cool nice place staff is nice too

I have stayed at the Ritz-Carlton Abu Dhabi, Grand Canal for quite some time, and one of the biggest reasons my experience has been so exceptional is the incredible team in the Executive Club Lounge. Seeing them multiple times a day, every day, has shown me that their outstanding service isn’t just for special occasions—it’s the standard they maintain consistently. Every member of the team is genuinely warm, welcoming, and incredibly professional. They remember the little details, greet you with sincere smiles, and always make you feel valued. Their attention to detail, anticipation of guests’ needs, and commitment to excellence create an atmosphere that is both luxurious and comfortable. The food and beverage offerings in the Club Lounge have been consistently outstanding. Whether it’s breakfast, afternoon tea, evening hors d’oeuvres, or cocktails, everything is beautifully presented, fresh, and delicious. The coffee deserves special recognition—it is simply fantastic and among the best I’ve had anywhere. Every cup is expertly prepared and has become one of the highlights of my day. I would especially like to recognize Diego, Joseph, Prabhu, Frank, Samir, Dipika, Kumar, Goldie, Michael, and Sabine. Each of them has contributed to making my stay unforgettable. Their kindness, professionalism, genuine hospitality, and dedication to providing exceptional service have made me feel less like a guest and more like family. They truly embody what world-class hospitality should be. If you’re considering a stay in Abu Dhabi and want an experience where you’ll be genuinely cared for, pampered, and treated like a celebrity, I cannot recommend the Ritz-Carlton Abu Dhabi, Grand Canal highly enough. Be sure to book access to the Executive Club Lounge—it is absolutely worth it. The exceptional team there transforms an already beautiful hotel into an unforgettable experience that I will always remember.

Had a fantastic dining experience at Ji Jiang in The Ritz-Carlton Abu Dhabi. The Asian cuisine was outstanding—the papaya salad was fresh and flavorful, the pho soup was rich and comforting, the miso black cod was perfectly cooked, and the shrimp dishes were delicious. A special thanks to Chef Phan Duc and the entire kitchen team for their amazing work. Service was excellent, especially Zin, who was warm, attentive, and very knowledgeable about the menu, making our experience even more enjoyable. Highly recommend Ji Jiang for anyone looking for authentic Asian cuisine and exceptional hospitality. Looking forward to coming back!

It was my first time to visit Ritz Carlton Abudhabi, the service was supper excellent, Zim was soo exceptional, attentive to details, she gave us a service with a genuine smile and went extra miles to explain every dish at the doneness. Convey our thanks to chef Duc who made every food to the tasty. We shall come back and recommend it to others