The Ritz-Carlton Abu Dhabi, Grand Canal

Hands down a wonderful experience, from start to finish. During the welcoming process, Nelly, Joy, and Elena were wonderful woman assisting with my check-in process and helped guide me to my room in a difficult to go to area. When she was not available later on, Albina also assisted me with difficulties with my room and played a huge part in contributing to locations and issues with my keycard. Utilizing the club lounge experience, Diego and Chen were very attentive and polite. They assisted me in getting my needs and Diego even made me a very thoughtful drink without asking to help with my day! The facilities such as the gym and pool were very clean and taken well care of. Although I didn’t get to experience it as much, my friends had a great time. The food was great no matter which area from room service to the club lounge to Giornette. The staff are extremely polite and patient with me so going alone sometimes we’re always great to talk to. The views are great and balcony was nice to come and have a coffee to enjoy as the sun came up or down. This place is at the center of everything so areas such as Ferrari World, Yas Mall, Warner Brothers Theme Park, Louver Museum, and Sheikh Zayed Grand Mosque are no more than 30 minutes apart from the hotel. I would definitely try to come back next time I visit and highly recommend anyone even if alone to stay here.

Rahul pool bar services is very excellent,always smilling friendly

Huge thanks to Rahul,Jamak at the pool bar! He made our afternoon so much better with friendly energy and great recommendations also Ibrahim taking care of keeping us relaxed and with everything we needed.

Amazing Rahul pool bar the whole experience

I had such an amazing experience at the pool and pool restaurant at the The Ritz-Carlton Abu Dhabi, Grand Canal! A special thank you to Kashun for the outstanding pool service — always attentive, professional, and welcoming with such a positive attitude that truly made the day more relaxing and enjoyable. Also, a huge appreciation to Janak and Rahul at the pool restaurant service. Their hospitality, kindness, and attention to every detail were exceptional. They made sure everything was perfect and always served with genuine smiles and care. The level of service from all three was beyond excellent and truly made our experience unforgettable. Thank you for making our time so special — you are a real credit to the Ritz-Carlton team!