The Ritz-Carlton Abu Dhabi, Grand Canal

This is a long overdue review due to busy schedule but i would like to still thank sincerely these staff we made a very good connection with at your hotel. We’re so grateful for the help, warm welcome and very attentive service of these following staff of Ritz. They have done a very exemplary job in making their guest so welcomed so we truly appreciated all of them namely, ANJALI for providing us a nice seaview room and coordinated our anniversary room set up, SELVIA for helping us with bookings for the theme park as well as giving us suggestions, we do appreciate her attentiveness & friendly energy. To CHRIS for always giving us wise sensible advise where to go & what to eat as well as IBRAHIM, for always being helpful and attentive. Honestly, we truly appreciate the entire staff, very Ritz Carlton signature service. We do hope the management and them be notified for all the good work they have done. And also the Pool staff for patiently bringing our food to the restaurant and helping us to be comfortable whenever we dine in the restaurant and not in the pool. Our stay was truly a memorable one. The membership is truly worth maintaining.❤️

We stayed from the 28th Dec - 4th Jan. From the minute we stepped out of the taxi, everyone who worked at the hotel could not do enough for us. The room was spacious and exceptionally clean, feedback rather than a complaint would be a slight lack of storage (mainly draw space!) The view from the balcony was incredible, we had a full view of the grand mosque. The food we ate, at each of the hotel restaurants, was delicious and we would highly recommend eating at Mijana and Li Jiang. We spend NYE at the hotel, attending the gala dinner. The service, the food and the entertainment were all fantastic, and while it wasn’t cheap, it was worth every penny. The service at breakfast was brilliant, nothing is too much and it helps that the coffee is great, helps even more that they make you a take away one too! Ponmany & Zain, who both work around the pool, were fantastic and so tentative, their service was exceptional. They are an asset to the hotel. This is some of the best service we have ever had at a hotel. The facilities at the hotel are great and overall we loved our stay here. We would certainly stay here again

Staff at the Ritz Carlton were the most friendly and welcome staff. Always a smile and nothing was too much trouble. The rooms we had was very spacious and extremely comfortable beds. Lots of bathroom space too. Our balcony looked out over the grounds, the pool and the Grand Canal. Abu Dhabi is generally more expensive than the UK so expect drinks etc to cost more. A glass of wine is about usual hotel prices £12/13 and lager/beer around the same. Breakfast buffet had a wide variety of foods for all tastes with everything from fresh omlettes, fresh pizza, ramen station, fresh waffles and a dosa station as well as the usual cereals, fruit and French pastries. Staff again welcome You to breakfast a the table staff cannot do enough for you. Our waiter for most of the holiday was Sonu. Always ready with a smile and a welcome - another credit to the hotel! Everywhere is spotless. The staff take care to make sure everywhere is tidy and clean. At the moment there is some work going on to build more villas but care has been taken to screen the works and I can’t say that I heard any extra noise. The large pool has plenty of sunbeds and acres of space but we preferred the smaller adults only pool. Not so many beds and less noise. The lifeguards were always available to bring towels and refresh water and the ice buckets. Shout out to each and everyone of them! The bar staff at the pool were all ready to make sure you had everything you needed- Selva and Vamshi - especially looked after us very well. All pool staff were a credit to the hotel! The hotel is within walking distance of the Grand Mosque- if the weather isn’t too hot. Most places are within half an hours taxi ride away so very convenient All in all a great stay!

⭐⭐⭐⭐⭐ Excellent Experience Wonderful atmosphere, great food variety, and truly outstanding service. Anshul and Jess were exceptionally friendly and made the whole visit feel warm and welcoming. A place you’ll want to return to.

The most amazing brunch in Abu Dhabi. Vishnu serves us the best and assisted all our needs. Cocktails are all good and food are fresha dn good quality.