The Ritz-Carlton Abu Dhabi, Grand Canal

An absolutely wonderful experience with exceptional service throughout our stay. We were checked in by Avaz, who kindly offered us a complimentary upgrade upon learning that we were celebrating our wedding anniversary. We also received a beautiful anniversary cake and a discount on F&B for the duration of our stay. At every step, we were met with warm hospitality and outstanding service. Thank you to the entire team for making our stay truly memorable.

Our stay at The Ritz-Carlton Abu Dhabi was outstanding from start to finish. From the moment we arrived, we were greeted with hospitality and a level of service that truly reflects a 5-star luxury resort. The property is beautifully designed, combining elegant interiors with lovely views of the Grand Canal. Our room was spacious, spotless, and equipped with every comfort we could wish for. The pool and garden areas were immaculate, offering a relaxing atmosphere. Breakfast was the kick start each day, featuring a variety of fresh, high-quality dishes, all beautifully presented. A standout was the fitness room — exceptionally well-equipped, surpassing many professional fitness studios we’ve encountered. It made our staying active an absolute pleasure. What made the difference is the staff. Every team member we encountered was attentive and caring. It was a flawless experience, and we can’t wait to return next year.

This hotel is perfectly situated near the Grand Mosque and is stunning in every way! The standout is the exceptional customer service. A few notables include; Salman at the hotel entrance to greet you and can organise transport at a moments notice. Ousman the extraordinary ‘sultan’ who provides hot Arabic coffee and fresh dates with a warm smile and passion for his job. Customer relations Curator, Selvia, offers each guest a professionally personalised service and goes out of her way to ensure every request is achieved. The newly renovated Club Lounge on the seventh floor is exquisite and the Team of Chef Partash, Sabine, Samir, Michael, Prahbu, Joseph and others create a 5-star experience that would be the envy of other Club Lounges that you have visited. I’ll be back in March 2026 to enjoy this wonderful hotel once more and the wonderment of Ramadan and Iftar.

From the moment you enter the hotel you are welcomed by the most helpful, happy and friendly staff that make your stay. The hotel itself is immaculate. Modern interior and very comfortable rooms. The restaurants were amazing..Pool and beach area also really nice. Special mention to Kasun Rash and Zain who looked after us around the pool throughout our stay Vishnu, Saw and Shakeer in the restaurants were amazing. Highly recommended and can’t wait to go back

Good service and polite staff 💗💗 Jeseebel, Harsha, Nikhil - Served food with love! Brunch felt better and great with their humble and polite approach.