Following the hurricane, almost every hotel in Acapulco and Playa Diamante are severely damaged and closed. Yet, in only a few weeks Encanto is open, fully operational and awesome. Wendy, the receptionist, Eliana the manager and all he staff are professional. We are returning for Easter. Bravo to Encanto and all of the staff.

Luis and Alberto went out of their way to make sure we were comfortable and had everything we needed to make our dining experience a pleasant one. I would definitely come back to experience their superb service. Food was also top notch. Definitely a must try

Excellent service , the architecture was stunning with beautiful panoramic views . Servers Alberto and Lizbeth made out morning so enjoyable and we highly recommend this hotel. Food quality is outstanding as well

Outstanding hotel. The staff was super nice and the decor is gorgeous. The surroundings and the pool, views were amazing. The bedroom was very spacious and beautiful and the food was deliciousI would definitely come back.

Encantó Hotel was everything and more! I could not recommend this hotel enough. My boyfriend and I were looking for somewhere to relax and disconnect and we definitely came to the right place.. The facilities are so beautiful and architecturally so well thought out and designed. The pool and lounge beds are so comfortable and where we spent most of the day. The staff at breakfast, the pool and restaurant for dinner were so professional, attentive and kind. Jose Miguel at the pool provided some of the best service I’ve had since moving to Mexico…. The views from the rooms and especially from the spa are breathtaking. We will definitely be coming back for another trip to Encanto.