The Oberoi Amarvilas, Agra

Truly the most magical hotel we have ever stayed at! My family and I have travelled around the world and have had the privilege of staying at some amazing hotels, however the Oberoi Amarvilas in Agra is in a class by itself ! From the beautiful grounds, superb amenities, AMAZING views of the Taj Mahal and so much more, but even more than the fact that you can see the Taj Mahal from your room, the lobby, the pool, the balconies etc… is the TRULY INCREDIBLE service. Never have I been to a property that offered a level of genuine care and service as the Amarvilas. We booked our room through Amex Fine Hotels & Resorts, but even had we not, the level of service you receive is unmatched. The amazing welcome, the balcony relaxed check-in, you are truly immersed into the Oberoi family from the moment you enter the gates at the Amarvilas. Our long flight to Delhi, and then 3.5 hour drive to Agra, while VERY tiring, all became an after thought, because when we arrived, we felt like we were in a magical oasis. Special thanks to Mr. Kukreja, the GM, for the personal greeting, and how he professionally greeted so many guests checking in. I would like to take a moment to acknowledge Abhay who led the welcome and check in for us, and quickly became a friend to my son. Abhay suggested, and we are so glad he did, that we take advantage of the clear afternoon weather and visit the Taj the same afternoon we arrived. This was not our plan since we wanted to enjoy the hotel, and do our Taj tour the next morning. We are so grateful he convinced us, because the next morning was one where the densest fog in many weeks enveloped Agra, and we would have missed seeing the Taj altogether. Thank you Abhay! We visited in late December, and just to note this is peak season for India travel, but also plan ahead contingencies because fog in the winter is very common. We wish we could have seen Abhay more during our stay and my son even asked for him before we left. Arpan deserves very special recognition for always being present as a manager, and somehow predicting every request—I still don’t know how he and the team do it. Arpan is the definition of excellence in the hotel industry and clearly a rising star in leadership. All the staff at the restaurant during breakfast including Cathereen and others were excellent. Ishaan at the bar area for his recommendations and professional service which was fantastic. A very special acknowledgment to the grace and kindness of Aishwarya, who not only was amazing on property, but literally saved a catastrophe for the rest of our India trip. We unfortunately had a very stressful experience on our drive back from Agra to Delhi airport, where one of our suitcases flew off of the top of the vehicle due to the negligence of our driver. It is important to note that our driver was from a private driver company and not affiliated at all with Oberoi. The driver tried to retrieve our bag, but to no avail, and the ordeal cost us precious time in reaching Delhi airport for our flight to Udaipur. The last flight of the night, and missing that flight would have disrupted our entire remaining itinerary. My children were incredibly upset about the ordeal with our luggage and with the driver, and stuck in Delhi traffic with no way to reach Indigo at Delhi airport to let them know we were running late, I reverted to reaching out to Aishwarya at the Oberoi where we had left some two hours prior. He quickly answered our call from the road, and immediately offered assistance in reaching out to the Oberoi team at Delhi airport who handle arrivals typically for the Oberoi Delhi. He then had someone from his Delhi team, call me in the car, get my flights details and offer to contact the Indigo team at Terminal 1. Needless to say that we arrived finally at the airport only 40 minutes before our flight, and still managed to get checked in with bags and make the last flight to Udaipur. Without the support of the team, and Aishwarya’s fast thinking, I really do not think we would have made it. Thank you so much Aishwarya! You represent kindness and excellence in every single way. Now back to the hotel itself, we did the Taj Mahal tour arranged by the hotel. I highly recommend you get your guide and transport through the concierge, who will then drive you to the Taj in a golf cart. Take time to explore the hotel grounds though which are beautifully manicured. I wish we would have used the heated pool at Amarvilas, but we did not have time. The rooms are historic and gorgeous, the amenities and bedding fabulous. The food divine. The atmosphere electric. We were only at the Amarvilas for 32 hours (1 night of sleep), but we have never in our thousands of miles of travel across countless countries felt more at home, at peace, and joyful about a hotel stay. It is entirely due to the team at Amarvilas, who are the gold standard of excellence. My wife and children want to go back to Agra not for the Taj Mahal, but only to stay at Amarvilas, and rest assured we will. To Mr Vivek Oberoi and the team at Oberoi management, I simply want you to know how amazing the Amarvilas is, and what a gem you have in your staff there! To the entire Amarvilas team, our heartfelt thanks on behalf of my whole family for being simply remarkable !

Oberoi amarvilas experience is well above other 5 star experiences . The attention to detail and the willingness of every staff member to help you achieve the most from the trip is simply amazing. From getting us to see the taj even though we arrived close to the closing time ( sunset) helping us plan our evening and the next day with activities we enjoyed . The bar and food are excellent but it the the staff that goes above and beyond to bring special food preparations based on what they see you like or modify things to help your day go smoothly is what makes this a memorable experience .

An elegant and stunning hotel, from views to service and staff💯 everything was beyond imaginable. Our room looked out at the Taj Mahal!

Excellent hotel with top facilities and service. The staff were incredibly helpful and supportive. Food was excellent and the stay was memorable.

Great views of the Taj! They also set us up with an amazing tour guide named Sandeep, he was so informative and took some amazing photos during our visit!