Pine Cliffs Ocean Suites, Algarve

First the positives: The resort is in an absolutely stunning location with a steep walkway down the cliffs to the beach. Both the hotel and grounds are well maintained. Our ocean-view room was clean, spacious and comfortable and the view over the sea was lovely. All the staff were polite and friendly including the cleaners. The gym is well equipped and the pool was lovely although pretty cold - this didn't really matter once you were in as the weather was hot. Being a cat person, I loved that there is a Pine Cliffs cat sanctuary which neuters all the cats and treats any medical problems. We did have a great time but there were some negative points as below. There were wedding parties (I think) 6 out of the 7 nights we were there. They were very loud and not conducive to a relaxing stay. It appears that priority is given to weddings which I understand as I'm sure they bring in a lot of money but other guests are not taken into consideration. There are very few options for vegetarians at lunch or dinner unless you're the type of veggie who likes eating veggie burgers etc. This was surprising as all the other times I've been to Portugal there have been plentiful and substantial salads etc. We did (once) try Zest restaurant but although the food was okay, it was a miserable experience. The staff were scrolling on their phones and were completely uninterested in us. We asked for a glass of wine and were told 'no'. Food and drink are very expensive, and should be better for a 5* hotel.

I have been here less than 48 hours and there is absolutely no luxury about this resort. So far…. My check in was abysmal-no smile, no eye contact, only interested in telling me about the things that would make the hotel money and taking €800 off my card in case I don’t settle my bill, I asked if this was essential as I’d prefer to pay cash as I went along, I was told yes but in the book in the room it says it isnt mandatory. The room is old and in need of a full refurbish. The balcony is dirty and gets no sun, not because of the position but because of the way it’s been built-it’s like an open sided box! Last night the TV wouldn’t work, nor the WiFi and the shower had no hot water. Don’t expect a good nights sleep, there is no sound proofing and housekeeping are knocking on doors and rattling their trollies around from 6am. You are allowed one thread bare pool towel, I asked for a second and was told one towel card equals one towel, you have €800 of mine just give me another towel! There is no drinks service to the pools or loungers, hardly a five star luxury resort! The pools are full of inflatables despite it saying in their booklets that they are not allowed so swimming is impossible, bring your noise cancelling headphones otherwise all you hear are screaming toddlers and their even worse alcohol filled screaming parents!

We returned to Pine Cliffs in May 2026, this being our fourth consecutive yearly stay. Once again, exceptional accommodation and facilities and amazing service from all staff. The residences we and our friends stayed at were close to the O Grill restaurant and as always, the service from staff and the quality of food was outstanding and could not be faulted or bettered. We will most definitely be returning and have no reservation whatsoever in recommending to others. Truly first class!!

We are finally on our last day at pine cliffs resort (which I never thought I'd say from how amazing our stays usually are). Prior to arrival we had made the hotel aware about my 2 year olds allergies in the hope they would be prepared for our arrival to accommodate for his dietary needs during our stay. We have been abroad multiple times in his short life and this has never been an issue in other countries and hotels. Prior to going in restaurants I would check menus and try and plan what meals would be safe for my son avoiding allergies. On day 1 I completed an allergy form to present at each meal so the kitchen would know what to avoid. On day 4 we ordered food for my son at the corda cafe specifically stating his allergies and being VERY clear on what we would like for his meal to be adjusted to suit his needs. 1 hour after eating he began o cough and wheeze. His breathing was severely compromised, hives covered his body along with swelling and intense itching. He was rushed to the drs and thankfully with some medication and time he started to improve but by this point the damage was done. We spoke with the restaurant following the incident they believe it was down to 'Cross contamination' but they had no proof or record of the allergens that specifically needed to be avoided. We have tried to contact the food and beverage manager on multiple occasions with little response and any response we've had they have lied to us about ingredients used in the food and being unable to produce a receipt showing the allergens. They have made no effort to make sure this did not happen again or accommodate any other meals meaning we have had to result to cooking each day and feeding my soon in the room. My sons safety is a priority and I am sad to say I will never stay here again and for other reasons as to why our stay has been very disappointing this time. If you or your family have allergies I would absolutely avoid avoid avoid. Next time someone might not be as lucky as my son and the care has been disgusting and nothing like I have ever experienced before.

We recently stayed at Pine Cliffs Hotel in the Algarve as a couple and overall had a lovely holiday. The hotel itself is beautiful, with lovely rooms, immaculate grounds, stunning views, and a high standard of cleanliness throughout. The staff were consistently friendly, welcoming, and helpful, which really enhanced our stay. Breakfast was excellent, with a wide variety of options to suit all tastes and a lovely setting to start the day. The facilities are also impressive. We particularly enjoyed the 9-hole golf course, the well-equipped gym, and the beautiful beach. It’s worth noting that access to the beach is not particularly suitable for wheelchairs or prams due to the terrain and steps. The sports facilities, including the tennis and padel courts, looked excellent and were clearly well maintained, with coaching sessions taking place during our stay. The location is another major plus. Old Town Albufeira is less than 30 minutes away by car. One tip for future guests: use Uber where possible. The hotel-arranged taxi to Old Town cost us around €20, whereas the Uber journey back was only €6. There were a few negatives that prevented this from being a perfect stay. The biggest disappointment was that there was construction work taking place during our visit, which we had not been informed about before arrival. While it didn’t completely spoil our holiday, we feel guests should be made aware in advance. We also found the resort surprisingly child-focused without having many obvious activities to keep children occupied. As a couple looking for a relaxing break, there were often large numbers of children around the pools and public areas, with quite a lot of noise throughout the day. An adults-only pool or relaxation area would be a fantastic addition for guests seeking a quieter experience. Finally, the food and drink prices within the resort were extremely high. Paying €5 for a can of Pepsi and €33 for chicken fajitas felt excessive, even for a luxury resort. As a result, we chose to eat off-site most evenings and purchased drinks from the supermarket across the road, where multipacks of cans cost roughly the same as a single can within the resort. Overall, Pine Cliffs is a beautiful resort with excellent facilities, wonderful staff, and a fantastic location. Despite a few frustrations, we had a very enjoyable stay and would happily recommend it to couples and golfers, while suggesting families research carefully whether the resort offers enough activities for their children.