Four Seasons Hotel Alexandria

On this second day of Eid Al-Adha, I came to spend a day-use at the Four Seasons in Alexandria. I had a delicious Fattah Moza at the Arabesque restaurant near the pool. I would like to sincerely thank Chef Ahmed Anwar for the amazing dish — it was an absolute delight. I also want to express my gratitude to the servers Mohamed Hassan and Youssef Saber for their outstanding service. I highly recommend the Four Seasons and the Arabesque restaurant — a truly wonderful experience!

As an Egyptian regular at the Lobby Lounge café and Fresca café; I'm stopping completely visiting them due to the top management complete appalling attitude against the Egyptian Law, insisting on humiliating the Egyptian flag shown at the property publicly (see attached photo). The service level is also bad, and the taste of their food items is below standards at their exuberant price tags.

We stayed in a Beach Villa and overall had a truly wonderful experience. The room was tastefully decorated, the bed was extremely comfortable, and the layout, with two small bathrooms, offered perfect privacy for a couple. There was a nice little terrace where occasionally people might pass by, but it remained very pleasant and offered a lovely sea view. The beach itself was a very nice surprise — beautiful, well-maintained, and very well equipped. The drinks service on the beach was excellent, and everything was delivered with great attention to detail. What really made our stay outstanding was the service. Across all areas, the staff were consistently warm, smiling, and genuinely committed to making the experience special. It made a real difference and created a very welcoming atmosphere throughout our stay. If we were to mention two areas for improvement, we would say that the spa services, particularly the massages, were a little disappointing compared to other Four Seasons properties we have visited. Also, while breakfast was good overall, it was slightly below the exceptional standard we’ve experienced at other Four Seasons around the world. That said, our stay was truly excellent, and we would gladly return — especially for the outstanding service and the quality of the accommodation.

We had a wonderful stay and service was over the top. The staff always friendly, helpful and greeted you with a smile. We were glad to have had the opportunity to attend the Ramadan feast dinner. A truly memorable event. Bedrooms are large and well designed. Bathroom is large with bathtub. Beds are extremely comfortable. We had meals in Fresca, Lebanese restaurant and both were excellent.

It sounds like the company has significant shortcomings regarding guests' health and wellness, particularly with the spa area's location next to the shisha lounge, which compromises air quality and overall comfort. The integration of smoke into the reception and lockers undermines any wellness standards, negatively impacting the experience for guests seeking a tranquil and healthy environment.