The College Hotel

Stayed for 4 nights in July. The welcome was nice, and when our room was ready, the receptionist carried our bags and showed us the room. Small, and very dark, due to only a skylight and no windows, even if the reservation confirmation promised 'city view' We tried the breakfast the first morning. The breakfast consist of a rather oppe selection of cold cuts, cereal and sweet pastries. Only white bread available. You are supposed to order eggs and coffee from servers. My friend came first, and ordered coffee. When I arrived 15 minutes later, she was still waiting for a coffee. I had to ask for seevice, and ordered coffee and an omelett. My friend finally got to order scrambled eggs. Still no coffee for her, and we had to wait appr. 30 minutes for her coffee to be served, and then we had to correct it two times. My omelett was so over-cooked that it resembled a rubber ball. There were at least four servers and appr 6 guests in the restaurant when we had our breakfast at 09, but still I had to ask them to refill the orange juice pitcher at the buffet. For 22€ pp, this is robbery and a very bad deal. Did have a coffee in the breakfast restaurant another morning, and was served by a very rude woman. Had to wait ten minutes (in a quiet restaurant) for a coffee, before she showed up and asked if I wanted two coffees. I told her I only had ordered one, but she kept asking if I wanted to wait for my friend. I then specifically said I wanted one cup of coffee, for med, right away, and when she replied it would take five minutes (after already waiting ten), I was very surprised. Well, my 4,5 € small cappuccino arrived at last. As for the rest of out stay, it was overshadowed by the housekeeper/cleaner managing to throw away my Calvin Klein t-shirt. It was hanging on a peg in the bathroom, with my towel. As instructed, I had not left my towels on the floor, as I was planning to use them again (you know, to save the environment). Even so, the housekeeping had changed them, including my t-shirt. They managed to find and returned it after 2 days. The hotel has a lot of apprentices and hotel students, and it is a very nice concept to do a training hotel. Sadly, it is not possible to know if you are serviced by an employee or apprentice, and most of the staff is not very helpful when you have a complaint. And as it is not how the service is when everything runs smoothly, but rather the ability to correct faults that decide your proffesionality, the score for The College Hotel is very low. The location is very good, and both exterior and interior are furnished very elegantly.

Stayed one night and had a great experience in this beautifully restored historical building. Booked a family room for a reasonable price if you look at the size and luxury of the room. Camomile tea delivered before bedtime, great bed and shower. The bar is beautiful and serves great drinks, inside and in the calm garden. Staff extremely kind.

we just spend 4 days at the College Hotel in Amsterdam and were shocked by the poor quality of the building. we were not notified at check in that all aircos on the first floor have been broken since June 9th and as per the repair crew wont be fixed for at least another 3 weeks (end July 17) in the middle of the hot summer. No management is present in this education hotel and thus all staff is left on their own. No suitable solution was available and we left in a mess. many small details were broken (we stayed in a junior suite) like light buttons missing, power plugs broken etc. for stays with kids in the summer this hotel is totally unsuitable due to the state of the rooms

Spent one night in the College Hotel as part of a small business conference in May. The hotel is clean and is very smart in all the public areas and is what you would expect from a city hotel. Its In a good location for exploring Amsterdam with tram stops outside etc. The rooms were not ready for the group until quite late, which meant people coming in from flights couldn't check in or freshen up. What also was disappointing was that the rooms were quite stuffy, and the air con didn't work in a number of rooms and some people requested a move but there were no rooms available so they moved to another hotel. The room we had the event in also suffered from the lack of air con. We ate in the hotel and the food was very good. Staff were very helpful All in all, for a premium hotel, I don't expect these sort of issues thence the slightly negative review.

Four of us, two rooms , were welcomed by a delightful receptionist who warmly greeted us & then sorted out our tours, she was wonderful ! BUT that is where it ended ! There is no air conditioning, the rooms were incredibly hot & it was not mentioned. Each room has a portable unit that has a long hose pumping out very hot air through the door but of course you have to leave your day open to use it ! The first night we went to the garden for a drink, there was four staff who all looked at us but no one came over. Eventually we left & went to a lovely pub for a drink for a third of the price. It is a very expensive hotel for one in such disrepair. I would not recommend this hotel to anyone ! This is my first ever negative review !!!