The College Hotel

I was really impressed, with a very friendly check-in. The room was very nice, albeit slightly quirky with a couple of stairs to the bathroom which were a challenge during the night. The bar area, was small and the Bowman, Elvis was great. Food choices were very limited, which, as I will go on was perhaps something avoided a much worse review. The problem, was the service at breakfast. Appalling, is an understatement. Perhaps, the worst service I have ever been given. You’re shown to your table, the waiter runs off, and then you have to try and get someone’s attention. At the time, there was perhaps eight people for breakfast. Staff wise, counting the people that constantly walked backwards and forwards only focusing in front of them, perhaps 15 staff. It took, about 20 minutes for someone to come and ask what food I wanted, and that food turned up perhaps another 20 minutes later. It was simply poached eggs on toast, with the eggs being nearly cold but the whites still runny! I was not the only person that suffered this unique service. In summary, a great hotel if you just wanna sleep there.

The location is great and very convenient for getting around the city center. The staff members are all warm and kind. When we arrived, there was a temporary change to the reception that we were not informed about in advance, but the check-in process was still smooth and welcoming. The room we had was quite clean and spacious. However, due to the room type, they were unable to provide a rollaway bed. I had asked about this before arriving and was told they would let us know if it was possible, but we were only informed upon arrival. One small issue we couldn’t quite understand was the sensor light in the room, which would turn on constantly at night even without movement. Additionally, housekeeping procedures seemed inconsistent, sometimes our requested extra blanket was left in the room, while other times it was removed and we had to ask for it again. The à la carte breakfast was nice, although the waiting time was a bit long. The main issue for us was that the hotel bar was extremely loud at night and did not quiet down even after midnight. This is something to consider for those who wish to have a good night rest. Overall, I would say the stay was fairly good, though perhaps not the best value for money. The friendly staff were a major part of our positive impression.

I would like to especially thank yoonlee for her outstanding support during my stay. There was an issue with my debit card at check-in, and she resolved it quickly and efficiently. She was also extremely kind and provided helpful recommendations for nearby attractions, which made my stay very comfortable and enjoyable overall.🤍

Peter was excellent and very helpful durin check-in! Love the hotel and the artsy touch, especially the nod to Banksy and Mr Brainwash.

We had a wonderful stay at this very special hotel. A building of historic interest which has been elegantly and sympathetically restored. Not only was the hotel, all the communal areas and our room classy yet comfortable, the staff were incredibly attentive and knowledgeable too. A special shout out to Peter, the host who had a warm welcome for us in a chilly December day. His knowledge of the building’s history and the pride for working in still stylish iconic building was very evident. Thank you for a wonderful stay and we look forward to staying with you again next year.