Belmond Cap Juluca

This resort is horribly overpriced. The Maundays Bay is the loveliest I've ever seen, but the resort needs to up its game in customer service and the rooms. The construction is subpar, and the furniture was badly scratched. When the resort did make some upgrades, they thought it looked luxurious to plug holes in the granite countertop to move fixtures, and then moved the shower head and handles, making the same holes in the granite. We had been promised luxury. Instead, we experienced many bugs in the room, a non-working phone, many pickups that didn't happen, and a concierge who simply did not care. I will never return, and our grievances were not taken seriously by the resort managers.

The breakfast was easily my favorite part of every day — such a beautiful way to start the morning. The wait staff was always warm, remembered my name, and had this lovely way of letting me know they were available whenever I needed anything without ever being intrusive. And the beach — truly the most beautiful and magical beach I have ever swum in. It's unmatched. Cap Juluca is my favorite resort in Anguilla, and returning this year made that even clearer. I loved how welcoming the staff was the moment they noticed I was back. That kind of genuine recognition is what makes Cap Juluca feel like a second home.

One moment. We visited on a day pass earlier this month, and Delano made us feel welcome from the moment we arrived. His service was outstanding, and he recommended the Peruvian restaurant for lunch, which did not disappoint. We enjoyed the ceviche, fish, and fried rice, all fresh, flavorful, and beautifully prepared. We finished with a delicious crème brûlée, had great drinks, and relaxed on the stunning beach. Delano truly elevated the entire experience with his friendly, attentive service, and we hope management recognizes him for the excellent job he does. We had a wonderful day and would happily return.

It is the most peaceful place. The private beach, rooms and staff are so amazing! Evan our concierge was fantastic! Everyone that worked at the hotel made it seem like you’ve known them for 20 years. You don’t feel like you’re at a hotel at all. It’s more like a home away from home. This will now be an annual trip.

Always memorable and will be back every year! I feel like it's coming home. Everyone knows my name. They greet me each day. They are smiling! I am happy to be there!