Aurora Anguilla Resort & Golf Club

Our group of four families (including nine kids ages 2–8!) recently stayed at Aurora Anguilla, and we’re already talking about when we can go back. From the moment we arrived, the service, hospitality, and attention to detail were truly exceptional. Every single staff member was nicer than the next. Right from arrival, Justin Time, the undisputed Aurora Ambassador, set the tone. He greeted us with warmth, energy, and genuine care, instantly making our large group feel at home. Justin answered every question, helped us navigate the resort with kids in tow, gave us private tours of the property in the golf carts, and made our children feel special every time they saw him. He’s truly the heart of the guest experience at Aurora. With so many kids in tow, having a refreshed cocktail at the right time was a necessity. Reynaldo made some of the best drinks we’ve ever had. Whether we were grabbing something refreshing at the beach bar during the day or winding down at the lobby bar late in the evening, he delivered every single time. His energy and creativity added so much fun to our trip. The beaches at Aurora are stunning—powder-soft sand, crystal-clear turquoise water, and plenty of space for families to spread out comfortably. Our kids spent hours playing in the gentle surf. The resort also offers complimentary access to snorkel gear, which became a highlight of our trip. The calm shallow waters are perfect for beginners and children to give snorkeling a go. Traveling with a large group (and lots of little ones!) can be chaotic, but we all felt completely at home the entire stay. The staff went above and beyond in every interaction, and the resort itself is stunning—beautiful grounds, great food, and a peaceful, relaxed vibe. If you’re considering Aurora Anguilla, book it. You’ll be taken care of from the moment you arrive, and if you’re lucky enough to meet Justin, Reynaldo, your trip will be even better. We can’t wait to return!

Amazing vacation!! No notes. Aurora is such a special place. Look for Justin Time. He is the best host! So friendly and helpful!!

Extremely Disappointing Experience at Aurora Anguilla (Merrywing Side) traveling with 5 and 3 year old for waterpark: I recently spent five nights at Aurora Anguilla on the Merrywing side of the resort, and unfortunately, the experience fell far below what I would expect from a property that claims to be an LVX and 5-star hotel. 1. Non-existent service The service was shockingly poor. Most staff members did not greet guests, did not say good morning, or offer basic hospitality. Instead, they often stared as we walked by. There was no warmth, attentiveness, or sense of genuine service anywhere on the property. I do want to say that Justin Time and the shuttle drivers were really friendly. 2. Kids’ water park issues & lack of seating The kids’ water park/splash pad has no regular seating available for parents unless they pay $450 for a cabana. With no lounge chairs or shaded options, parents are left standing or literally sitting on the ground—I ended up sitting on the waterpark floor (see photo). Not a single family was using a cabana, yet on one occasion 8–10 staff members were hanging out inside them and relaxing, which was incredibly unprofessional and frustrating (see photo). 3. Excessive and unreasonable rules The number of unnecessary rules at the waterpark is overwhelming. I have children ages 5 and 3 and I was not allowed to accompany them in the water. Staff constantly reprimanded kids for extremely minor things. For example: my son went down a slide on his belly and was told he could not use it anymore. My husband tried to accompany him on another slide and was also scolded. It created an unwelcoming and stressful atmosphere for families. 4. Poorly maintained grounds and unsafe facilities The grounds are not well maintained and lack the polish you’d expect from a luxury resort. Many common areas—including the kids’ club and even the elevators—have no air conditioning. It felt unsafe to leave children in the kids’ club due to the heat; overheating is a real concern. There is potential for nice landscaping and grounds but we noticed lots of weeds, not proper maintenance of a 5 start property. We tried to take a walk around the property after sun down but the campus is not well lit as lots of lights were out. 5. Not suitable for young families This resort is simply not ready for young families. During our entire stay, we saw maybe five families on this enormous property. The experience overwhelmingly reflects a focus on golf. We then realized that the kids splash pad/water park is relatively new. 6. Empty campus with disengaged staff Very few families with young children on this resort. Maybe 3-5 families? Despite the lack of guests, the campus was full of employees—but not in a helpful way. Instead of engaging with visitors, most employees were clustered together, chatting with each other while paying little attention to guests. The combination of an empty-feeling resort and uninterested staff created an atmosphere that felt awkward, neglected, and far from luxurious. ⸻ Overall, this resort does not deliver a 5-star experience and is nowhere near the level of service, comfort, or professionalism found at true luxury properties like the Ritz-Carlton or Four Seasons. I will also be sharing my review with LVX, as this facility should not be one included. Our stay was deeply disappointing, and I would not recommend Aurora Anguilla to families expecting a genuine high-end resort experience.

Have to give kudos to Just in time he is the greatest host of all time. Everyone should get to know him. He is an inspiration to us all.

Aurora Anguilla ® is the most phenomenal Resort in the West Indie. The people, food, drinks and location fab! I'm here film location Scouting for top real estate. The team Johnathon, Renaldo, Samaro, Zennie, Jaylano and crew have been very kind to me.