Malliouhana

This is our second visit. The staff remembers you. They know your likes and dislikes. The are kid freindly. The pool is gorgeous and relaxing. The beach was amazing. We found pockets around the beach where kids wanted to go and explore. They had alot of fun. The manager Kevan is very freidly and kim was great as well. All staff were amaxing, Mike/yannick/CJ/Atil/Carona/Caly/Sarah/Tangy to name a few.

We stayed at Malliouhana at the beginning of August. The weather was perfect. It was the start of their down season so the resort wasn't packed. We’ve never experienced such amazing service. The whole staff is so friendly and accommodating. We were there celebrating some big family milestones, and they made each and every one of us feel so special. They truly made our vacation feel like a once in a lifetime experience. The photos do not do the resort justice. It is stunning from the entrance to the lobby to the well appointed and very comfortable rooms. The pools are gorgeous and you can’t beat the beach! Their restaurants and room service were always delicious. And so are the drinks! Everything was top-notch. We will 100% come back. I’ve never been so sad to leave a vacation. Book it, you won’t regret it.

My wife, our two kids, and I had the best time at Malliouhana. From the moment we arrived, the resort had a laid-back luxury feel that made it easy to relax and enjoy every moment. The service and food were outstanding, and every member of the staff went above and beyond to make our stay special. They were incredibly attentive at both the pool and the beach, always making sure we had everything we needed. The grounds were immaculate, and the views were absolutely breathtaking. It was the perfect family getaway, and we can't wait to come back. Highly recommend!

Overall the Malliouhana is a very nice resort located on a beautiful beach, but there is some room for improvement with respect to service. The good: - The beach is absolutely stunning and very peaceful; go to Turtle bay beach for even more privacy and seclusion. - The pools are beautiful and quiet; the cabanas are available first-come first-serve and we never had a problem getting one (or you could reserve one with a fee). The service at the pools was always excellent - The rooms are large and very nice; the daily maid and nightly turn-down service were excellent. It was really nice coming back to the little wellness treats each evening (my favorite was the sugar scrub) - Taco Tuesday was wonderful - the tacos were delicious and you get a free margarita with the purchase of 2 - Complimentary coffee & tea every morning was lovely Room for improvement: - Our room wasn't ready until 3:45 even though the resort was very quiet / not at capacity. Kim was very nice about the situation and comped our lunch and some drinks which we really appreciated, but on a long travel day we were very eager to get into our room and freshen up/change - The service at bar soleil was very slow and not very pleasant. One night we stopped by just for dessert and waited 45 minutes for ice cream. The server seemed annoyed that we were there. - You get complimentary bottled water in the room and at the pools, but you have to pay for even flat water at the restaurants. You should at least be provided the same free water in the restaurants that you get in the room/pools. - The portion sizes at the restaurants are very small - my husband ordered the coconut sundae at bar soleil, $14 USD plus tax plus service charge, and it would have been considered tiny even as a kids portion (picture attached) - They did a nice job at celeste bringing my husband a dessert/singing to him on his birthday, however I was hoping there might have been something else they could have done at the resort to make his birthday feel special (I let the staff know that he was celebrating a very special milestone) - The rum & chocolate tasting was advertised as complimentary to all guests (no seating limitations). We arrived 10 minutes after it had started (we didn't know we had to be there right on time vs. drop-in) and were turned away being told there wasn't room even though there were not many people there and could have easily been accommodated. - Not the resorts fault, but we were awoken every morning at 5:30 am by a very loud rooster right outside our room

This was the most beautiful resort we have ever stayed in. It was wonderful for a family of four. We have a 17 year-old and a nine-year-old and they were both very happy and we all had a wonderful time. The view here in this hotel is absolutely phenomenal and everyone is friendly.