Libertador Arequipa

Hotel is in a good location, 10 minutes walk from centre and first impressions would suggest it is a really nice place. Bed comfortable room big but no AC and very hot. Gardens around the hotel are very nice it's such a shame that they decided to do pool maintenance on the two days we were there. By Peruvian standards everything was ok but trip advisor is world wide and I try to compare all equally

This hotel is beautifully appointed and such a pleasure to visit. The staff is accommodating , and the food in the restaurant is wonderful. The building itself is lovely and the grounds inviting. The rooms very comfortable and quiet.

With the 5 Stars outside it is right to expect the best, and on the face of it the hotel is very good. It is spacious, the desk staff very helpful, the rooms huge with good facilities and beautiful gardens - with the 100 year old tortoise. However, service and niggles let it down and hence the score. For the 2 nights we stayed, breakfast the following morning was appalling. Coffee was served eventually after about a 15 minute wait on one occasion, ordering eggs next to impossible - even after ordering they didn't arrive before we had to leave, we waited 20+ minutes. Some of the staff at breakfast were not particularly helpful, each seeming to have a specific role and with regard to service there just weren't enough serving. Dirty cutlery was left on the tables when they were remade for the next guest. All in all just not up to the 5 stars. On our first day we returned to our room after breakfast to find the maid halfway through cleaning. Whilst I expect the room to be cleaned during the day, not while we were at breakfast and returning to our room to use the bathroom etc. She did leave but by that time we had no towels. That same day when we returned in the afternoon we were locked out of our room, the keys seem to time out at checkout time, except we weren't checking out that day! Also the swimming pool was 'Under Maintenance' and empty so we could not take a swim. Whilst these weren't big issues they aren't the sort of problems you expect in a 5 star hotel. Must do better.

The hotel, the service and the food all top notch. Grounds lovely and hotel well located to airport and sightseeing.Nice alpaca shop in lobby and comfortable common areas with wifi and computers included. Enjoyed very much meeting Juanita as well.

Hotel is well kept with excellent swimming pool and gardens. The hotel is very attractive hacienda style painted in pink. The lounge and dining room furnishings are beautiful with fresh flower arrangements. The bedroom was large with very comfortable beds and duvets, with an excellent hair dryer. The breakfast buffet was splendid with gluten free healthy options and a choice of freshly cooked eggs to your taste. I would highly recommend this hotel, and would love to visit again.