February 13, 2018 for 3 nights for 2 adults.
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Coco Palm Dhuni Kolhu, Maldives in Baa Atoll, Maldives
A dream destination of pure white beaches, brilliant turquoise lagoons and coral reefs teeming with abundant marine flora and fauna, the Maldives offer a rare vision of a tropical paradise. Acclaimed as one of the most beautiful islands in the region, Dhuni Kohlu is home to the exclusive Coco Palm Dhuni Kolhu, Maldives, part of the Lifestyle collection of Preferred Hotels & Resorts. This hotel is a true gem, overlooking a crystal clear blue lagoon and island setting. Whether relaxing on your serene veranda, slipping into your private plunge pool, or dining on international delicacies at Cowrie Restaurant, paradise does not get much better than this.
An array of indulgences and activities awaits guests of this island sanctuary. Snorkel in the pristine lagoon, go water skiing or play tennis. Visit the Coco Spa for a total sensory experience and head-to-toe rejuvenation, where Ayurvedic treatments draw on ancient health and beauty traditions of Indian cultures. Reserve a private dining experience for a unique encounter, such as enjoying a sumptuous picnic on the beach or a moonlight dinner. At Coco Palm Dhuni Kolhu, Maldives, your ultimate hideaway awaits.
Location of Coco Palm Dhuni Kolhu, Maldives
Nearest Airport: MLE
Amenities for Coco Palm Dhuni Kolhu, Maldives
- General Information
- 100 Villas
- Outdoor Dining
- Private Dining
- Room Service
- On-Site Amenities
- Spa on Property
- Laundry Service
- Multilingual Staff
- Tennis Courts
- 24-Hour Front Desk
- In-Room Amenities
- Air Conditioning
- Ceiling Fans
- In-Room Safes
- Mini Bar
- Private Pools
- Water Skiing
- Scuba Diving
- Table Tennis
- Active & Adventure
- Eco Friendly Luxury Vacations
- Honeymoons & Romance
Reviews for Coco Palm Dhuni Kolhu, Maldives
We visited Coco Palm for the second week of a two-week Maldives holiday, the first week having been spent at Kuredu. Since we found Kureduâ€™s customer service superior to Coco Palmâ€™s in many ways, this is a comparative review of Coco Palm, and where the differences cannot be justified merely on the basis of any environmental agenda, I shall point these out. Both are listed as four-star resorts. But Kuredu aspires to five-star service. Given that we paid significantly more for our â€śocean front villaâ€ť at Coco Palm than we paid for our over-water villa at Kuredu, I feel perfectly justified in comparing. First, the welcome. Coco Palm doesnâ€™t have a large jetty so you disembark the seaplane onto a floating platform some distance out to sea and are taken immediately onto a waiting boat. The boat staff are efficient and helpful. Simple life vests are handed out before leaving the platform. The staff take care of the big bags. Once at the small jetty, the management team are there to welcome everyone. From there itâ€™s a short walk to the reception area, a beautiful large open pavilion of wooden construction on an aggregate base with a sandy floor. We were seated on a sofa and presented with cold towels and a small sweet iced tea. All comparable to Kuredu up to this point, but alas no further. Then a smart young man came to welcome us, explaining a few things about the resort and guiding us to our villa, number 38 on the north side of the island. It turned out on the long walk heâ€™d only been there a month, and this could explain why we had to go in search of some bits of missing information we hadnâ€™t been told, or hadnâ€™t been told clearly, and which werenâ€™t apparently written down anywhere. Which restaurant is which? Cornus, Cowrie, Conch are lovely names and lyrically alliterative, but unhelpful when youâ€™re new here. Whatâ€™s that all-inclusive $45 credit all about, and why is it applied as a discount even to a buffet dinner when weâ€™re all-inclusive, like Coco Palm is doing us a big favour? When are mealtimes? How much do excursions cost? All unclear, until you find the right bit of text on the right piece of paper out of the several poorly designed documents presented. And even then, unclear. Thereâ€™s a lot of words expended on telling guests what they canâ€™t or shouldnâ€™t do, which comes across as prescriptive and officious. But very little thatâ€™s helpful. And absolutely nothing about the ecology or the wildlife species found on the island. This was a theme repeated many times. Information at Coco Palm needs to be richer and clearer, presented with good design rather than just thrown together. This is something Kuredu does with aplomb. For example, when we went to explore the excursion options, we found a summary sheet in our room with no prices. (Later we found the prices on a different, unrelated piece of paper). Then we went to the excursions office at reception to book and were immediately offered the next day rather than asked which day weâ€™d like, and we werenâ€™t told any details about the trip or even the price before we were booked in. Everything we wanted to know was a secret until we asked to know it. This is not information. Suggestion for management: try the welcome process and all customer interactions from the point of view of a new customer. Then stay at Kuredu. You may be shocked and surprised at how poorly youâ€™re doing. Later in our trip, the lack of information became even more of a problem for everyone, as Tropical Cyclone Ockhi rose from a depression in the Bay of Bengal, challenging and stretching the inadequate management team and their guestsâ€¦ of which more later. We did have cause to deal with another member of excursions staff whoâ€™d only been there a month, and he gave us the first good service weâ€™d had in four days. Because of weather, our complementary sunset cruise has been cancelled, so he suggested that our morning dolphin watching trip should be free of charge. But then he used to work in a different quality resort, and it shows. Unfortunately due to the Cyclone we never did get our complementary cruise. Environmental policy at Coco Palm seems oddly hypocritical, and the resortâ€™s claims to ecological enlightenment are entirely false apart from some coral seeding efforts and hosting the excellent Olive Ridley Project. Disposable plastic straws are routinely used in the bars and restaurants, though theyâ€™re claimed to be biodegradable, if such a thing truly exists. And I donâ€™t even want to think how sewerage and wastewater might be handled. Light bulbs in our room were mostly incandescent or halogen, with one compact fluorescent. This is odd in a resort where guests are encouraged to save electricity and other resources. Modern LED bulbs could save 90% of the electricity used by incandescents. No opportunities seem to have been taken to generate electricity from photovoltaics or wind or any other renewables. The desalination plant that makes the resortâ€™s water is entirely driven by diesel, and I suspect the electricity generation too. One time we walked down the wrong path by accident and the smell of diesel fumes was almost overpowering. This is terrible when the main threat to the Maldives is sea level rise due to human activity related climate change, caused by emissions of greenhouse gases from the burning of fossil fuels. On our first walk along the beach I retrieved two empty plastic bottles from the wave margin within a couple of minutes. Provision of refillable bottles could prevent this. Snorkelling around the beach there was a lot of rubbish floating around, most containing plastic. I removed what I could but someone should attend to this. There is no marine biologist resident at Coco Palm at the time of writing, the last having left months ago, though the resort has actively advertised the position recently. As others have said, all inclusive at Coco Palm doesnâ€™t feel like all inclusive at all, even though itâ€™s a very expensive option. The mini bar isnâ€™t included, whereas at Kuredu we got bottles of still red and white wine as well as iced coffee, iced tea and sodas all included in our room mini bar. At Coco Palm itâ€™s just a bottle of water each per day and everything else in the room costs a lot extra (generally around 4 times more than normal high-end prices). This is clearly not for environmental reasons when thereâ€™s canisters of Pringles and disposable plastic bowls of instant noodles on offer too. Tea and coffee supplies are replenished every day, but with just four foil-top plastic jiggers of UHT milk substitute which is neither generous nor quality conscious nor environmentally friendly. Kuredu gave us a carton of milk in our mini bar. Even better from an eco point of view would have been a sterile reusable glass milk bottle. The tea is in polypropylene teabags in metallised plastic foil wrappers which is just about the least environmentally sound way to drink tea. Eco credentials in 2017 should mean so much more than this. You canâ€™t even take a drink from the bar back to your room. If (and here Iâ€™m trying to find justification on behalf of Coco Palm)â€¦ if this is to prevent broken glass on sandy barefoot paths, itâ€™s an excellent policy, but only if an in-room alternative is provided, or bars are at both ends of the island instead of at the opposite end. Kuredu also provided us with optional reusable aluminium bottles for $5 each to carry around with us, refillable at all bars and restaurants, further reinforcing their commitment to keeping guests hydrated - Coco Palm take note. More about water later. Coco Palmâ€™s bar snacks in the afternoon are way superior to those available at Kuredu, with delicious items such as fish goujons, chicken samosas and vegetable sushi tempura available along with some sweet goodies, and all on the all inclusive package. The cocktails are really good but from a small selection. Bar staff are friendly but reluctant to come and take your drinks order. Each time I had to approach the bar, at which point one of them would approach me from behind the bar and take my order as if to say â€śI was on my way, honestâ€ť. And we werenâ€™t the only guests similarly affected. However this did change after we complained to management. The large bar menus (in three versions depending which package youâ€™re on) were all stacked at the rear of the bar and we had to ask for one, as did other couples. It might be better to distribute them around the numerous tables instead, as it felt slightly like this was a Special Book of Secrets being closely guarded than a menu of offerings. Maybe make them a bit smaller so they fit on tables. Maybe have one small menu for everyone with clear indications as to who gets what. Wi-fi - both Coco Palm and Kuredu have free Wi-fi, with a broadband internet connection thatâ€™s fast and high quality. Both islands have Wi-fi in the rooms and pretty much everywhere. But at Kuredu itâ€™s limited to 500Mb per day per guest, making it a scarce resource and a cause of stress, and at Coco Palm itâ€™s apparently unlimited, which is excellent and very welcome. I was able to look up wildlife species as I spotted them. Kuredu should learn from this. As it happened, the free Wi-Fi at Coco Palm made it much easier to get good information when Tropical Cyclone Ockhi struck, because there certainly wasnâ€™t any information coming from the resort management. Nada. Not a word. Not even a reassuring note in the room, let alone a regular update. Luckily misery loves company, so we managed to talk to many other English and French speaking guests. People were left feeling scared and isolated, in a situation of unknown dangers, and transport delays, utterly without leadership. Most people remarked how the Resort General Manager Brendan Corcoran was absent or invisible for most of the time the crisis was on. Certainly when I made my complaints he left it to his deputy Jaufar to sit down with me to listen to the details, and that was even before the Cyclone. Once the Cyclone started making it impossible to get guests sent out to go home, management really showed how useless they are at information dissemination. I understand that both managers have now left, having been there for just five and six months respectively. Good management should treat crises as an opportunity to shine. This lot crumbled. The result was frustrated, scared and ultimately angry guests. It could have been handled so much better. The opportunity for massive PR win turned into â€śnever againâ€ť for all the ones we spoke to. But what was absolutely unforgivable was an abortive morning attempt to get rid of some of the delayed departures by boat to the nearest airport, on the morning Ockhi was upgraded to a category one tropical cyclone. That really shook up the victims, among whom was a pregnant woman. Eyewitnesses spoke of being genuinely scared as the boat floundered in heavy seas and had to turn back, with the engine fumes as sickening as the motion. This should never have happened, and was a terrible decision. No injuries apart from bruises, nobody died, but a wild ride on a boat in stormy seas isnâ€™t what you want at the end of a â€śluxuryâ€ť holiday in paradise. Food: the buffet food at Coco Palm is of a reasonable standard and some variety, but the cooked-to-order items are sometimes a bit pointless and gimmicky. The food generally at Kuredu was far superior in every way, although Coco Palmâ€™s pastries and cakes are better than Kureduâ€™s. Everything on the buffet at Coco Palm is a bit too fancy, leaving us yearning for something that feels like home cooking rather than something trying and failing to be gourmet, whereas at Kuredu there truly was something for everyone. At Coco Palm the food was inconsistent in theme, with nothing feeling like it went thematically with anything else even on Maldivian night, whereas Kuredu always tried to have a large selection conforming to a theme cuisine of the day. Worst of all, the food was all lukewarm, from the salads to the hot dishes. These things were all noticed by several other couples we spoke to. The waiting staff at Coco Palm seem to lack a certain enthusiasm and energy which we loved at Kuredu - trudging round a bit down at heel instead of looking pleased to serve. A waiter always took our drinks order pretty soon after we took our table, but then it seemed really difficult to order any subsequent drinks, whereas at Kuredu our waiter would notice our empty glasses within minutes and be right there asking if we wanted another. And whereâ€™s the water? The first thing our dear regular waiter at Kuredu did every time we appeared at breakfast, lunch or dinner was to fill our glasses with chilled water. At Coco Palm, no water at breakfast, and a grudging bottle at lunch & dinner - however this did all change after we complained. Water here is treated like itâ€™s the most expensive resource on earthâ€¦ and whilst that may indeed be the case, itâ€™s also necessary for life, especially in a hot humid environment. So use rainwater harvesting, or condense it from the humid air. Make it solar powered and plentiful, not something produced by burning diesel and sold to non all-inclusive guests at a whopping $3.50 per bottle! A word of warning - if you arrive at lunch towards the end of service youâ€™ll be disappointed. By 14:30 thereâ€™s no more food, itâ€™s all been cleared away. Itâ€™s a similar story at breakfast and dinner. I would suggest management tells the restaurant staff that the buffet should be replenished throughout service and only cleared down after closing time. Donâ€™t make people feel pressured at mealtimes on their holiday, or deprive them of choice just because they arrive at 14:15 when lunch runs until 14:30. Bed - although a reasonable king size bed at Coco Palm, Kuredu wins again, hands down. Kuredu provides a firm mattress with a thick mattress pad, a top sheet as well as a duvet, and two sizes of really excellent pillows - real luxury, and this is a key point, comparable with what we and most other people these days have at home. At Coco Palm thereâ€™s no top sheet, and no mattress pad on top of a firm mattress. The horrible springy foam pillows not only feel cheap, theyâ€™re encased in unpressed, creased pillowcases. After the first night and all subsequent nights at Kuredu I felt great - at Coco Palm I felt back pain. How can this happen? In what universe can you welcome guests accustomed to the finest Ikea/John Lewis/Debenhams/George at ASDA bed luxury at home, and subject them to something inferior in their â€śluxuryâ€ť hotel room, and feel youâ€™ve done a good job? Is this environmental policy at work again? No. Just cheapness, lack of empathy, research failure, or management laziness. The washbasin had a broken tap fitting so the mixer tap was hard to use and the pop up plug was impossible to keep down. Clearly this had been the case for some time. We reported this and asked for it to be fixed, which it was next day in a multiple-personnel procedure lasting three hours. At the same time they replaced our dodgy door lock. In a luxury resort this kind of thing shouldnâ€™t be spotted and reported by guests, it should be discovered by the room staff and reported back to maintenance. This is either a training failure or a procedural failure - either way itâ€™s a management failure. Our ocean front villa was actually set back into the jungle, without an ocean view, with a short narrow path leading to the beach and our two sun loungers under a parasol. The open bathroom was pleasant and clean. Our exclusive sun loungers were a bit useless because every time we lay out there we ended up getting thirsty and wanting a drink, then having to decamp to the bar at the other end of the island (a 1km round trip walking on sand) to have one because of the stupid mean tight fisted miserly â€śall inclusiveâ€ť policy. Wildlife - thereâ€™s a lot more dense jungle cover on Dhuni Kolhu than on Kuredu, and hence more indigenous wildlife. Walking along the sandy paths is a joy by day or night. Lots of characterful birds noisily (or quietly) go about their lives. Hermit crabs are literally everywhere, with their cute â€śyou didnâ€™t see meâ€ť hiding behaviour - just look for pristine mollusc shells too far away from the beach that appear to move out of the corner of your eye and then settle to the ground as soon as you look at them. In and around our villa, a population of cute little geckos helped keep us free of insects, though huge biting ants and a few cockroaches did manage to penetrate the defences. The Olive Ridley Project does fantastic work trying to save turtles and rehabilitate them, and is worthy of a highly educational visit at feeding time, and everyoneâ€™s support. Dhuni Kolhu is a beautiful island with the wildlife, jungle environment and the beaches being the main attraction. But thatâ€™s not unique in the Maldives. Will we return to Coco Palm? No. No way. Not unless we get a letter explaining how everything has changed with a whole host of major improvements to customer service and facilities. We wish weâ€™d spent our second week at Kuredu too, where we felt wanted and cared for and helped by staff who seemed to take pleasure from their efforts ensuring we didnâ€™t have to think about anything, where nothing was too much trouble, and where our every need was not only served but cleverly anticipated too. Kuredu even managed to demonstrate more eco-friendly energy and water generation than the so called eco resort of Coco Palm.
TheDashingDiner - Ringmer, United Kingdom
We are so grateful for our days at this beautiful resort. It was really wonderful and relaxing. We stayed in a Lagoon Villa nr. 97 with half board and it was very nice. The food was very good, a lot of varieties , something new everyday. The staff is very helpful and kind. We went to the Spa and we rate it superb as well as the snorkeling tour which was amazing. We also tried scuba diving but it was very difficult to walk into the ocean with all the equipment and it wasnâ€™t as good as diving from a boat. I have tried scuba diving 4 times before and this wasnâ€™t as pleasant as usual.
islandesa - Iceland
We spent one week in this fantastic Resort situated in the Baa Atoll, from the 22 till the 30th of december 2017. We arrived on the island after a one day trip from Italy; part of the staff and the GM welcomed us on the beach and one of them came and showed us our room. It was a sunset beach villa (number 28 - maybe not the best one but anyway amazing) 87 sqm. with a private swimming pool and a fantastic maldivian Bath. the housekeeping service is very efficient and work very well. Initially we weren't sure about the quality of food, but trust me is much better than most of restaurants and hotels here Italy (live cooking with chefs for main courses). We want to say thank you for the hospitality and a special mention for Adeel at the restaurant , you are the best!! Hope to come back. NB. maybe not the best island for snorkeling , if you want to do it you have to go out of the barrier (price 85 $)
We have visited quite a few islands in the Maldives, but this one surpassed our expectations. We are 3 adults, my husband, myself and our adult daughter. The bungalow was big and airey and great for three adults.
We were looking forward to staying here and it didn't disappoint as it could have when you come in excited and tired from travelling. It is a top top place to go! I will explain why below. Firstly it is worth giving perspective - we are a relatively young family with a 10 and a 8 year old we were not sure if it would work in the Maldives and if there was enough to do and the food would be good etc plus for weeks leading up to our stay I would pour over all tripadvisor reviews and needlessly worry about any negative 1 out of 5 review as if this one review was more important than the 10+ preceding positive reviews. If you are like me, then please do not listen to that negative review which can sound worryingly possible. Why? Because it is a fantastic once in a lifetime kind of place where you can relax and enjoy yourself somewhere that is both luxurious and humble at the same time. I guess some people are never happy or have an extreme experience that is not relevant to 99.9% of the general public. Best bits; - Seaplane plus introduction to the island by Brendon the GM and his team which included the excursion manager. (The Excursion Manager is fantastic by the way and only has your interests in his mind when working our what we should do rather than money which made it relaxing - he is high quality and will do well with his attitude and customer focused mindset) - Villa Lagoons are superb - relaxing with incredible views and you can literally watch Stingrays and Rainbow Fish wonder past your Villa as you watch nature at it's finest. - Walk the Atoll in less than 30 minutes - always cool to see a place that has so few people on it and is so small to go around - makes you feel privileged and to be you and nature, together. - White sand, yes pure WHITE SAND - if like me, you love white sand and clear seas then this place is superb - the west of the Atoll is best in our opinion for this. (Check out the pic for evidence) - Food - pretty darn good and a lot of local salads and dishes which we liked best - particularly daal currys. Also omelettes and pancakes are homemade and fab for breakfast. I would suggest that water should be provided free of charge if half board at the restaurant at dinner time though, it just didn't sit right with us or the feel that was created the rest of the time, but I am not going to make a big thing of it as that would be petty. But I would urge the leadership team to evaluate this. - Sea Turtles Rescue Area- oh my word - this is such a power thing to see and learn about the damage fishing nets and plastics such as water bottles are having on our wildlife plus they are lovely creatures to hang out with and watch. I worry about anyone that doesn't have 30 minutes free to give to the turtles! Such an under rated thing to do. Excursion wise - the dolphins in the morning was fantastic - we saw them for well over an hour which made this highly worthwhile. Something special about seeing them in the wild rather than in some artificial setting where they are forced to shake your hand and breakdance for you or something! Give me nature and real life anyday! I could go on, but it is important to not say everything otherwise there is nothing for the person reading to encounter but I hope this review relaxes anyone not sure if it is for them. Overall the experience was highly relaxing, painless and organised by the hotel at all times and contains memories that will live with is forever. Feel free to read my previous reviews of places and you will see that I am very picky and do not throw out 5/5's for the sake of it or to suck up or follow a trend. This place is worthy of going to hence the strong review.