Banyan Tree Ungasan

Villa is awesome. Looks new and comfortable. Beach club is very beautiful, and gym is also good with some basic functionality. Drama did a great job to assist us solving problems very quickly and efficiently. Although some unexpected issues happened, but Darma helped us handle them very well. Overall we have quite a great experience!

We stayed at the Umana Hilton LXR resort in Bali for a week and it was incredible! The whole experience was first class. The staff are wonderful and so thoughtful. Luphon and Nuka, as well as everyone, go out of their way to take care of you. Everyone is kind and friendly and goes out of their way to ensure you have an amazing experience! The food was delicious, every meal was great! I can't recommend this property enough. We will definitely return next time we are traveling in this area.

This is one of my favorite Hilton affiliated hotels I have ever stayed at. The villas here are MASSIVE and very well equipped. Your personal pool is quite large and the finishes in the room are very luxurious. We really appreciated the high-end Sonos bluetooth speaker that is provided in the room. Throughout our stay, we encountered staff members who went out of their way to greet us and make us feel very special. This included staff at the front desk, the restaurants, and the beach club. In particular, Yulisa who worked at Commune was absolutely exceptional - she made us feel so welcome our entire stay, providing us with friendly, sincere, and superb service. Eni (Commune) and Erika (Uma Beach Club) also stood out with their great service. Our butler, Bisma, was also very prompt in taking care of any issues we had. The addition of the beach club is a huge plus - we enjoyed several afternoons listening to the music and eating some great food. We also were very impressed by the fitness center here. It is well-equipped with modern equipment, and very spacious. The day we checked out was very sad, but we hope to be back soon!

From the moment we stepped into the hotel, we truly felt at home. The entire team was incredibly friendly, helpful, and welcoming—every detail during our stay was thoughtfully taken care of. The comfort, cleanliness, and attention to guests were outstanding. Staying in such a warm and genuine atmosphere made us truly happy. Thank you to everyone who made our stay so special but especially to Mr.Ian Mr.Lofan to make it easy and perfect for us. Hope to see you again soon!

The resort is gorgeous, all villas are massive and the Panoramic Ocean View simply cannot be beat. We thoroughly enjoyed our 6-day stay at Umana and were pretty much treated like royalty by the very friendly and accommodating staff. Breakfasts at the Commune were amazing and we enjoyed traditional local dishes personalized based on our food preferences. Great deep pressure massages at the spa. Laps in a private 10-meter villa pool. Being visited by monkeys right outside the villa. Fantastic Diamond HHonors benefits. Keepsakes with turn down services. I could go on and on. Highly recommended!