Banyan Tree Ungasan

I had a wonderful stay at Umana Resort Bali. The room was spotless and modern, complete with a smart toilet which made the stay even more comfortable. The highlight was definitely the breakfast – an impressive mix of international and Indonesian cuisine. The cheese selection was extensive, and I was pleasantly surprised to find a variety of healthy food. The coffee was also excellent, one of the best I’ve had in Bali. What made the experience truly memorable was the outstanding service, especially from our butler Karen, who went above and beyond to make us feel welcome and cared for. Highly recommended for anyone looking for luxury, comfort, and genuine hospitality.

everything is amazing, the best food, the best staff,the best view,the best service, biggest private pool, not far away from airport

Great place with excellent service and food. The whole team is very very kind and attuned to each other. They think of everything even before you think of something yourself, they’re one step forward. Special thanks to Ariani, Sri and Ngurah(chef breakfast) from the Commune restaurant. The chef of the diner at the commune cooks really good as well, I forgot his name. Especially the Balinese diner and the pisang goreng we love! The villa’s are very beautiful and the garden is lovery! Overall a great experience and very nice place to stay.

My husband and I had a wonderful experience at Umana. The rooms were impeccable and very spacious. The pool inside our villa was huge and we also had our personal jacuzzi which was amazing. The hotel grounds were well kept and clean. The hotel staff were all amazing. They even have a free shuttle that takes you down to their own beach club Uma. Uma was also amazing and has a beautiful view of the beach. Shout out to our curator Karen - she was very responsive even on her days off. She helped arrange reservations, buggys, and answer any of our questions. We really appreciated how hard she worked. The breakfast was so good, and you can tell the head chef put a lot of effort into the food. I think Umana may be on par with Four Seasons in Jimabaron. The rooms were a lot more modern and larger than Four Seasons. The bathroom alone was a dream! We will definitely be back. Thanks to all the friendly staff at Umana!

⭐️⭐️⭐️⭐️⭐️ From the moment I arrived at Umana Bali, I knew I was in for something special. The check-in experience was unlike any other — instead of a counter, I was welcomed in a sofa lounge area, making it feel truly personal. My assigned curator, Biswa, made my entire stay seamless. He not only checked me in with ease but was also my go-to person for everything: buggy rides to different facilities, shuttle arrangements to Uma Beach House, luggage assistance, reservations, and even the thoughtful touch of moving the young coconut from my villa’s welcome amenities to be served at my lunch in Commune. His attentiveness made my stay effortless. I must also highlight the buggy drivers. Unlike other resorts where rides are usually silent, every driver here was engaging, warm, and conversational. Each short 3–5 minute ride came with a fresh conversation on a different topic — never forced, never repetitive. It’s these small touches that make Umana Bali feel so genuine. Uma Beach House is a highlight of the resort — with breathtaking views that set the stage for incredible sunsets. Yaya, who served me there, elevated the experience further. Not only did he recommend their signature cocktails and popular mains, he ensured I always had the best seat for the sunset, constantly checked on my comfort, and timed the service of dishes perfectly to my pace. Her attentiveness never wavered. The spa deserves special mention. Asri, the Spa Director, handled my booking seamlessly, and though I forgot my therapist’s name, I will never forget her hands. At just around 1.6m tall, she surprised me with incredible strength during the “Indigenous” deep tissue massage. I was initially skeptical, but she completely dissolved that doubt — it was one of the best massages I’ve ever had. Dining at Commune was consistently excellent. Head Chef Nuka, Manager Lorfan, and every member of the service team ensured my breakfasts and lunches were memorable. They looked after me attentively, and I must say — their non-spicy Mie Goreng and Nasi Goreng were the best I’ve tasted in Bali. As for the One-Bedroom Villa, it is everything you’d want in a luxury escape. Spacious, private, beautifully designed with Balinese character blended into modern comfort, and complete with its own plunge pool — an ideal sanctuary to retreat to after a day of exploring or simply relaxing. Every encounter with the team at Umana Bali left me impressed — from service to food to wellness, each moment felt thoughtfully curated. I cannot recommend this resort highly enough and look forward to returning.