Hanging Gardens of Bali

Our stay at Hanging Gardens of Bali was nothing short of magical. From the moment we arrived, the staff made us feel genuinely welcome, warm, attentive and incredibly professional without ever being intrusive. The hotel itself is simply breathtaking. It feels like stepping into a postcard, surrounded by lush jungle, stunning views and that iconic infinity pool that looks like it is floating above the forest. Every corner is beautifully designed, blending luxury with nature in such a peaceful and authentic way. What truly made the experience exceptional was the level of service. Every detail was handled with care and every request met with a smile. You can really feel that the team takes pride in what they do and it makes all the difference. If you are looking for a place that combines beauty, tranquility and truly top level service, this is it. An unforgettable experience from start to finish.

Our family had such a fun stay at the Hanging Gardens of Bali! The staff were super friendly and made everything easy and welcoming. The kids loved seeing monkeys right outside our villa and it felt like a real jungle adventure. The food was delicious, and the whole place had such a peaceful, relaxing vibe. We’d definitely come back.

Hanging Gardens was an overall bad experience, especially given the overwhelmingly positive reviews online. At this price point, you expect luxury. Maybe not at the level of a truly elite property, but still a premium experience. For anyone coming from the US, I would compare it to a Hilton Home2Suites or Homewood Suites dropped into the middle of the Bali jungle. To be fair, there were a couple of highlights. The massages were excellent, and Yuni will absolutely get you right. The gym is also basically brand new and looked barely used. They set the room up for our honeymoon which was cool. Unfortunately, the rest did not live up to the price. There were A LOT of bugs in the room, to the point that pesticide is part of the room tour. The food was mediocre, clearly aimed at a Western audience, and priced accordingly, without the quality or flavor to justify it. Which leads me to the bigger issue here. Pricing. Bali has true luxury properties, including places like Mandapa, a Ritz-Carlton Reserve, which is consistently recognized among the top stays in the world (Forbes Top 50 properties). Hanging Gardens is not in that category, but tries to price its products like it is. Overall, I would not recommend this place for a first trip to Bali, or frankly any trip to Bali, especially if you are used to city life. I think it would be a pretty jarring introduction. I would recommend spending a bit more for the Four Seasons or another genuinely upper tier property. Trust me, if you’re spending the money to come out here for a special occasion, like we did, then ball out on the property. It’ll be worth it.

When I arrived there were monkeys in the trees outside my villa, it was incredible! Like having my own personal free-range zoo. The villa and private pool were incredibly luxurious and relaxing, and the views of the jungle spectacular. The breakfast outstanding. Service from all staff was impeccable. I cannot fault this property in any way.

The hotel is fantastic, set in a very special and quiet environment away from noise. We stayed in the “Panoramic Villa” and the views are incredible, the room is huge, and the infinity pool is quite large. The breakfast is very good, with many options available, and the hotel’s shared facilities, such as the gym and the spa, are very modern and up to date. We will definitely come back.