Hanging Gardens of Bali

We stayed for three nights, but wish it had been longer. The location is absolutely beautiful among the forest. The facilities and staff were wonderful, they become familiar with us and greeted us by name. The room was special we were by the river which was quite loud at night, but having our own pool and day bed was great. The food was excellent and a good variety.

We stayed here for one night while travelling around Bali but it was definitely one of the highlights. The welcome at the hotel was excellent. We arrived early and our room wasn't quite ready so we first had a drink by the incredible pool. The funicular carriage that takes you around the resort is fantastic. We soon went to our room. It was a great layout and our own private infinity pool over looking the forest and valley was amazing. We loved the outdoor kitchen/living area. It felt very close to nature, especially when the monkeys came onto the roof of our pagoda and jumped into our pool! We were offered a free afternoon tea at the spa and this was a nice relaxing experience. We then spent most of the afternoon enjoying the fantastic main pool. In the evening we had some drinks at the main bar but then ordered room service. This was delivered quickly and we had a lovely meal in our room. The next day breakfast had a great variety and also some items cooked to order. We spent the rest of the morning enjoying the pool before we moved on. All the staff couldn't do enough for us and the whole hotel was beautiful and felt far more like it was part of the forest than others we stayed at. Overall we had a fabulous stay and I would definitely recommend staying here.

My husband and I stayed here recently 1st to 4th April 2018. When we arrived it was dark, but still beautiful. We were taken on the funicular railway to our room and was not disappointed. Our bath was filled with lovely red rose petals, with a heart on the bed and a gift. Not long after we arrived a foot long boat arrived for us with a beautifully crafted cake saying happy anniversary. We took advantage of our private heated pool that night. The next morning we awoke to a spectacular view of the jungle. It’s breathtaking!! Whilst there we were lucky enough to see the local troupe of monkeys visiting. The art cuisine matches any top London restaurant, yes it is expensive, but well worth the money!! It is a hideaway dream, where you find yourself relaxing and swimming watching the trees rustle. The little touches like the local sarongs to visit their temple is nice. Staff were amazingly friendly and helpful. I cannot recommend this tranquil haven enough!!

Luxury at its finest!!!! We loved the villa and the pool area as well. The staff was very friendly and was full of attentions too!! There are shuttles to the center of Ubud which is very convenient!!! The place is really relaxing and offers a beautiful view on the valley. We had a visit just oustide of the room of monkeys in the morning as there were a banana tree nearby, it was really awesome and funny!!!

This review was difficult to write because the room was so stellar, the panoramic view was incredible (what you are really paying for) and we had such a great time there. The staff and management was also beyond friendly and helpful, when concerns arose. Here is the sticking point: when a hotel charges as much as they do, with a 7 star luxury rating, they leave themselves open for high criticism with anything shy of perfection. Especially in the growing competitive tourism market in Bali. Pros: * the view!!! Holy cow - I could have stayed in that pool/ on the pool deck forever! We stayed in villa 20 and it seems that villa was more isolated than others, which was great! I never even felt the need to swim in the famous main pool. It is beyond words beautiful. * The staff is wonderful * The spa - best manicure/pedi treatment I’ve gotten, and my husband noted best massage he has ever gotten (although I felt mixed on my massage). * The grounds - loved being emerged in the jungle with different paths to explore - especially the hike to the temple, across the holy river was something to write home about. We loved the wildlife - monkey visits, lizards, watching the birds. Mosquitos were not an issue because we wore bug spray. We enjoyed the private yoga session and connected with and loved our yoga teacher. It would be nice if they offered a free group class like other hotels in the area one morning. Again, We had a great experience overall. Growth points: * Updated drink menu - not the best wine/beer/spirits list and marked up prices comparative to other 5 star hotels in area. I would have liked to see a French rose on the menu versus white Zinfandel. The food was okay- we loved the duck and highly recommend. A taste to consider: loved the modern chef/menu from Suarga Padang Padang in Uluwatu/Pecatu area for instance - hip, modern, foodie friendly. * Updated bathroom/toilet. It seems HG is constantly updating which is awesome to see and is well taken care of. * Advertise as “partially private� villas - luckily our villa seemed to be one of the more private but the above villa and staff walking by could still have easily seen some nude sunbathing/swimming (we did anyway!) ... what people want when voted “sexiest hotel� with a private villa! :). I can see with the layout of 100% private is difficult without loosing the beautiful design aesthetic, so just let people know upfront could be helpful in their expectations (you may do this, but it wasn’t explicit to me). * Exclusivity. People are coming to HG to experience the view, when you can pay to go up for a day and do a private photo shoot, amongst your high paying guests it feels tacky. Maybe have a pool rule around photo shoots? It’s fine under 5 mins but when people go over 30 minutes and start whipping out drones, it gets a little crazy and déclassé. I really do love this hotel and am providing feedback because I want to see it continue to thrive. * I saw previous reviews commenting on far location from Ubud city, and high prices ... we knew this going in and wanted to spend $ for an epic view, stay a few nights more north and in the jungle & explore the northern mountains. If people are looking for a less expensive & wonderful luxury hotel closer to Ubud, I recommend Kayon Resort. We stayed there before coming to Hanging Gardens.