Hanging Gardens of Bali

The only amazing thing in this hotel is the pool view, people saying that this is a perfect hotel have no experience in luxury hotel I think, when you pay $700/night you expect wow wow, but not at all the room are full of different insect FULL, the excuse will be you are in the Jungle, well if your hotel is 5 stars you take care of those details. My wife has been bitten probably 10 times the whole night The hotel is really far from everything I am so happy we stayed here just 2 days. Let's clear thing this hotel is NOT IN UBUD, But 50min from it, meaning far from all the activity. The food is really over priced and when it come to the breakfast everything take so long I request a expression they took 30min to bring it and tell me sorry for the wait, again when you pay $700/ night you expect PLAZA ATHENE service and food the breakfast was so poor my crepe were completely burned out. No privacy in your villa every body can see you I was so chocked we want it some privacy in our pool but just forget about it. To finish the noise in the room is Horrible there is so much noise I didn't sleep the whole night. To resume nice picture at the pool that's all.

We sent two nights at the Hanging Gardens in Ubud. It was beyond expectations! Starting from the the room decor, to the exquisite food, the mesmerising view, the fantastic customer service, there was nothing to complain about. They offer complimentary breakfast and tea time. They have a great selection of fresh and healthy food. Overall a paradise hotel and we will definitely come back :-) THANK YOU Hanging Gardens!!!!

Make sure before you book your stay there, you find out if they have found a chef. When we was there, there was no chef and the food wasn't good. The views are nice and the pool is amazing so that makes up for it I guess!

The swimming pool is why we came here and the vista does not disappoint. Unique. Day and night it adds a magical touch. In the evening the whole area and up to the restaurant is festooned with small candles adding to the romantic feel. The food selection is good and can cater from everyone from a foodie to one just needing a burger. The villas are perfectly well equipped, although the floor boards are a bit creaky, and I nearly went flying with the bathroom floor towel on the polished wood. The wifi was free and reasonable, and the staff very attentive. It is well worth walking up to the temple on the otherside of the valley – it can easily be reached in 20mins but take the hotel supplied sarong to cover your legs when there (men and women). We did not use the spa but can well appreciate that if massages are your thing it is ideal. We had a car and driver organised for 4 hours to take us out – Great value at about €35. The paddy field terraces were over commercial and full of tourists, but Ubud was bustling and interesting (but full of tourists).

This hotel is absolutely gorgeous. The pool is one of it's main marketing asset, but once you've been there, this impression spreads to the entire facility. The hotel is located on a steep valley side, the lobby being at the top. The check-in is quick and you are directed down to the bar near the pool to wait for your room in case you arrive before 2pm. From there, you discover this exceptional architectured pool that attracts instantly the photographer I am. The wooden deck adds to the fusion with the tropical forest around. It's hard to get your eyes off this superbe creation. Facing the hotel on the other side of the valley is the Pura Penataran temple that can be reached by a (sportive) walk. It's 450 steps from the top down to the river (roughly 100m - 350ft). Then, another 450 steps up in the forest to the temple where you can admire the Hanging Garden. Finally, another 450 steps down and 450 more up back to the Hanging Garden. The rooms are individual large bungalows with private pools overflowing over the jungle. A real magic! A large terrace with a kiosk let's you admire the view, the forest, monkeys, squirrels, birds... The decoration is fabulous and the rooms and outsides are very clean. The bathroom is huge with a bathtub of 500 or 600L. You can order a variety of baths with herbs and oils prepared on demand at the time you wish. Try it! Rooms are featured with a Harman Kardon Opus 3 music device which let's you connect your smartphone by bluetooth and play sweet chill with Asian influence music (for example...). That music device is an excellent choice. You also have a television. Well. I'm just wondering why one would think of turning it on. At the hanging garden, TV is boring. Turning it on is even worst! Prefer the incredible view of the jungle through the window over the pool. You don't need to get out of your bed, it faces it. Two funiculars are available. One between the lobby and the pool, the second between the pool down to the river side were the spa is built. This original transport means adds to the quaint of the site. We had a spa "menu" for special baths and massages. The sound of the river inspires peace and rest. A must do! The masseuses are real professionals. The lengthy spa menu gives you an endless possibility of body care options. The restaurant proposes various international dishes. Quality is good to very good and the prices fairly reasonable for the quality and the service. On this point, I disagree with other comments I've seen on TripAdvisor. Prices are in the 180k to 350k Ruppiah roughly ($15-$30). The restaurant proposes some exceptional dishes like Kobe beef, Chitake mushrooms. The 176 staff members raise the service to a high standard. The impression is well trained and very professional staff. Misunderstandings are seldom, not like in most hotels in Bali. The management is very present and available for all your demands. The only flip side I can think of for the Hanging Garden is a commercial policy slightly over insistent. I would prefer more empathy regarding what I want, how I feel, what could enhance our stay. Some just want (free) calm, some want (expensive) full massage packages daily every day, some just walk in the forest. Anyway, this comment is my personal feeling and it's easy to let the service staff know what you want more than what they offer. Frankly, this place is one of the TOP jewels in the world that bares comparison with the Burj Al Arab in Dubaï, Raffle in Singapore... If you visit Bali, you MUST go at the Hanging Garden.