Hanging Gardens of Bali

How to start... this hotel is just amazing. My boyfriend made me the surprise to book a night here during our stay in Bali, and I was just impressed. The architecture of the whole hotel is unique, vertical (stairs and funicular), that allows to have several villas in different levels, and have the proper privacy. Our villa was the n10, Panoramic Villa with swimming pool, private massage area and detached second sleeping room+bathroom. The view from the bed was directly on the jungle, wonderful. The room was perfectly clean and spacious, good taste in decoration. Bathrooms were clean and big, nice amenities, comfortable bath and shower. Negative point: there is no brush to clean the toilet. Prive swimming pool was perfect sized, infinite type, no strangers could see inside. I don't understand all this people complaining about this place, especially about bugs in the room... I mean, staff can't be there the whole day checking if there are insects or whatever inside every villa, come on. In any case, in our villa we didn't find anything at all. The main swimming pools were incredible. Comfortable sun beds. The guy taking care of them, Nyoman, was super friendly and attentive. While we were there, we didn't see any outsider coming into the swimming pool luckily. Breakfast was excellent: cold buffet was interesting, with fresh fruits, Balinese desserts (that Salak...!), salty stuff, and a long list of warm dishes prepared in the minute (from the Balinese tradition or more international like poached eggs, pancakes etc). Everything eaten with a majestic view. Cocktails from the bar were expensive but suuuuuper good. We didn't try the spa because unfortunately absolutely too expensive. We spoke with several people from the staff and they were all extremely nice and helpful (funicular drivers, girls in the restaurant -especially the one that has a tree of white mangoes at home- etc). It's true that the location is in the middle of nowhere, but that's the price to pay to have some peace far from the city. Highly recommended, I would come back tomorrow! Marianna&Jahim

We stayed at The Hanging Gardens in May last year for my husband's 30th birthday and this very quickly and very easily made it on to our list of favourite places. We have travelled all over the world and stayed in many different and stunning hotels but no manmade building or amount of superficial items quite compensate for the sheer natural beauty of this place which is simply overwhelming and enlightening. I hadn't taken the time to write a review as it's not something I would usually do and I have little spare time, however, when coming on TripAdvisor and noticing some disgustingly written bad reviews I felt compelled to write about my positive experience. If you are looking for a "perfect", cosmopolitan, modern city-esque hotel don't come here!!! This is a traditional balinese hotel set in the midst and heart of the jungle - this is the experience you are paying so much for. The woodwork and stone is traditional and authentic, listening to the different sounds of the animals through the night and waking up to them in the morning only adds to the experience, the food is fresh from the surroundings. There are many reviews complaining about bug bites, animal noises, shade over areas and being too far away from central Ubud... but surely this is everything you would expect with staying in the jungle?!!! This is an authentic experience. You could never get the exceptional views if you were closer to central Ubud and you could never get the true, jungle experience without any of that. The animals are not aware they are staying in a luxury resort - you are choosing to stay in their home. When we stayed here the food was nothing but FRESH and delicious. Bali is one of the only places we have been in the world where we MISS the food. We MISS our fresh breakfast at Hanging Gardens with the best fruits and the tastiest Nasi Gorang - the watermelon was divine. Balinese coffee is incredible too. We had a problem one dinner time when the waitress misunderstood my Husband's request for no garnishing or sauce on his steak but both the waitress and the manager were nothing but apologetic and rectified the problem quickly. The staff were lovely and all embodied traditional balinese hospitality, friendliness and kindness whilst being incredibly professional, attentive and always looking smart. We both found it inspiring how hard everyone worked and how happy them all seemed. Personally we LOVED everything about The Hanging Gardens including all the minor imperfections from nature which makes it perfect. We are currently planning our trip back here for either the end of this year or the beginning of next and we can't wait to be back.

This is one of the best places I have ever stayed. The hotel itself is stunning. The two infinity pools are as gorgeous as they look in the photos and a must see. The staff are very friendly and helpful - making sure your stay is comfortable and you want for nothing. There are hundreds of stairs throughout the hotel (as it is on a cliff), but the hotel has cable cars taking to your room and down to the spa by the river. Just sublime! If the main infinity pools were not enough, our private infinity pool was out of this world. Surrounded by gorgeous greenery, sun loungers and a day bed. My boyfriend and I stayed in a panoramic view villa, which had stunning views that you could enjoy whilst lying in bed. The room was very spacious, clean and had every amenity you could ask for. The hotel also provide a turn down service at night and free afternoon tea which is not to be missed. The cost was a little more than what we would usually pay for a hotel, but it was well worth it and I would stay here again in a heartbeat.

I have wanted to stay at this hotel since I 1st saw it in a travel brochure when I was 16 (I'm now 25) Some pros and cons- Our panoramic villa was lovely,spacious and clean. Great decor and seemed well maintained! The pool in our villa was great however I was really disappointed that the main views are of other people's bungalows below us yes you can still see some of the treetops but it sadly ruined the view for me when you can see is a thatched roof below ,it took away that special jungle feeling and considering the price you pay for the panoramic villa ,I thought a little overpriced when you have an obstructed view. Also pool didn't seem that private as we could be seen from the bungalow to the left of us. Had a 90 min bliss massage although pricey it was extremely relaxing and didn't want it to end. Found dinner to be expensive ,I do understand that it is a higher standard hotel but when people have already paid a high amount to stay,it seems unfair to be charging a higher amount for everything else. Dinner Selection seemed ok. Room service menu had more selection. Breakfast selection was good,an a la carte list you could pick from with cooked breakfasts,omelettes &pancakes. A small buffet selection of pastries,fruit selection (could be improved) cereals and yoghurt but found staff were friendly. Would be nice to have a selection of juices you can help yourself too. The infinity pool is obviously the main feature for the hotel and like other reviews it is just filled with people taking photos, I get people want a picture,me included but I had two photos and that's it but I actually watched a couple for a hour taking photos of each other in different poses,up and down the stairs trying to get all these different angles,it does ruin it slightly but I appreciate nothing can be done about that and it is what it is. Limited beds around the lower pool area. It is a unique hotel and the setting and grounds are lovely but I wouldn't say it was 7 star but I would probably return if my travels bought me to Bali again.

It's a beautiful resort. The resort ground and facility is well maintained. Reception staffs were friendly and gave us a free upgrade to the Emperor Suite since it was our honeymoon. The suite is huge with a double king bed. It has an outdoor bath and Jacuzzi. The room does not have a view. It's more private and grand. Rustic look. The room seems like it needs an urgent upgrade, especially the toilet. The floor is waxy and slippery. The room was very noisy early in the morning with motorbikes noise. The resort staffs were not friendly as our previous destination in Alila Uluwatu. We keep getting asked which villa we're in. The restaurant was good. Breakfast serve were generous. The dinner were pricey but the food were good. The massages were overpriced. The pool is magnificent. It's definitely the highlight and the photo point. But overall, we expected more. Better service, better upkeep.