September 6, 2017 for 3 nights for 2 adults.

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Hanging Gardens of Bali in Bali, Indonesia

Deep in the heart of Bali's rich rainforest, the enchanting Hanging Gardens of Bali sets the stage for an unforgettable journey into paradise. Granite, bamboo, and further varieties of organic elements adorn the 36 private guest villas and 2 suites, each of which features its own breathtaking infinity pool, rippling into the jungle below. The entire resort is built atop wooden pillars set among the steep rice terraces of Ubud's forest preserves, cradled between lush mountains and the winding Ayung River. Accommodations offer contemporary Balinese appointments, traditional Alang Alang thatched roofs, and unique features like pergolas, zen gardens, and oversize canopied beds. Streamlined design breathes beautiful minimalistic style, and creates thoroughly calming surroundings for your stay. The peaceful views are abundant, peering over the rainforest, river, and Segara Temple, which faces the resort from the opposite hillside.

The stunning and much-lauded twin-level cascading pools at Hanging Gardens of Bali have been deemed the world's best by the likes of Condé Nast Traveler, so take an ultra refreshing dip while looking out over the landscape and coconut palms. Meander throughout the property to enjoy its fertile tropical gardens, which produce ingredients like chocolate, vanilla, cinnamon, lemongrass, and coconut, all used in the resort's restaurant. To pamper the mind and body, Ayung Spa offers revitalizing treatments taken in the privacy of your own villa, or by the main pool or riverside. Dining is a multi-faceted experience at Ubud Hanging Gardens. The Restaurant features international cuisine showcasing local ingredients, in a serene setting of pure tranquility. The chef uses a modern and innovative cooking approach that combines global flavors with a strong focus on quality ingredients, all infused with creativity and originality. The casual River Café overlooks the Ayung River and serves up healthy salads and fresh wraps, and private dining or picnic baskets stashed with an array of edibles are additional options for meals. The sublime bar and lounge, near the main pool, features living room-style seating plus a wall of doors that push to the side blending the outdoors with the interiors. Refreshing drinks and cocktails help to put you in a deeper mode of bliss. Hanging Gardens Ubud offers supreme luxury and ultimate privacy combined with premium services, set in the abundant and breathtaking Bali countryside.

Location of Hanging Gardens of Bali

Hanging Gardens of Bali
Desa Buahan Payangan
Bali, Indonesia

Nearest Airport: DPS

Amenities for Hanging Gardens of Bali

  • General Information
  • 38 Villas and Suites
  • Dining
  • Private Dining
  • Restaurant
  • Cafe
  • Lounge
  • On-Site Amenities
  • Concierge
  • Pool
  • Shuttle Service
  • Spa on Property
  • Library
  • Boutique
  • Gardens
  • Infinity Pools
  • Wedding Planning Services
  • In-Room Amenities
  • Bathrobes
  • DVD Players
  • In-Room Safes
  • Mini Bar
  • Outdoor Showers
  • Private Pools
  • Bottled Water
  • Private Terraces
  • Work Desks
  • Activities
  • Bicycling
  • Cooking Classes
  • Excursions
  • Mountain Biking
  • Yoga
  • River Rafting
  • Meditation
  • Family
  • Arts & Crafts
  • Nearby
  • Historic Sites
  • Shopping
  • Art Galleries
  • Museums
  • Parks
  • Monuments
  • Market
  • Interests
  • Cool Pools
  • Honeymoons & Romance
  • Spa & Wellness

Reviews for Hanging Gardens of Bali

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

I dont know how to start. I am a Travel Agent. I booked 2 rooms for one of my client through a b2b hotel booking portal. The rooms were booked well on advance of the check in date which was 1st August 2017. As a standard policy we sent an email to the resort to reconfirm the booking but we didn’t get a reply. Whenever a client of an agent on behalf of the client sends you an email to reconfirm the booking and hotel confirmation number it is done by all hotels since it makes the check in process easier for the client and the hotel. Any how we kept sending reminders to the reservations team at the hotel but no reply and absolute silence. Since we didn’t get a reply it raised some red flags so we decided to call the hotel as the check in was just after 2 days. To our surprise the reservation staff at the hotel said very casually that they had regretted the booking and already informed our agent hence replying to our email was not deemed necessary. I was extremely surprised with their reply as this has never ever happened in the past with any hotel chain. As soon as I got off the phone I rushed to their website and was very surprised to see the rooms were available but obviously they were being offered at a very high rate then what I had booked. After getting a nasty reply and nothing but a mere sorry on the phone we started to look other websites on which the hotel was available. To our surprise we found that all B2B hotel booking engines were giving availability for the specific rooms at lower prices then what resort was offering on their own website. We had to rebook the same resort since my guest insisted to stay at this resort only so we took a leap of faith and made booking through two of the most reliable agent hotel booking portals (obviously had to book from them since they were offering lower rate then what the website was selling for) As soon as we made the booking we sent an email to hotel to reconfirm booking. Yet again the the hotel didn’t fail to surprise us and as per normal practice of the hotel reservation department didn’t bother to reply to any of our emails. Finally it was the Day of Judgment and my client reached the resort. As per him the lobby of the resort looked like an overcrowded airport terminal which is going through an emergency of multiple flights being cancelled and all passengers stuck at the airport terminal. It was all clear then. We quickly realized that the hotel had over sold the rooms and since no rooms were available they were trying to give one excuse of the other to most of the guests who booked through third parties at lower rates and preferring only those who booked at higher rate from their own website. Anyone and everyone who had third party vouchers were being pushed out to other properties nearby. Same was done to my client. Initially he was served fresh juices on arrival and once he started to get comfortable and wait for his check in he was told that the resort was shifting him to a different property. My client is a regular traveler so he knows how to react in such a situation. He insisted on meeting the duty manager of the general manager of the hotel. After an hour long wait a lady who goes by the name of Ms Norilza came to meet him. She introduced herself as a relationship manager at the resort. She brought a lot of paper work with her and started blaming our company for the blunder. The client got furious and made a call to our office. He insisted that I talk to this lady to clear out things and I obliged. We talked for about 10-15 mins and she apologized for painting a wrong picture and for blaming their own fault on our company and she said that she will try to accommodate our client in one way or the other at the same property. My client kept his calm and waited for another half an hour just to learn that he was being shifted to a different property for 1 night (His total booking was for 2 nights). This was a point there was nothing that could have been done to salvage his trip and in the end they moved him to a different property after wasting his 4 hours or so. BTW just so you know he had 2 infants with him on the trip so you can imagine his pain of check in and check out and the long wait. The story doesn’t end here. The lady who goes by the name of Ms Norilza refused to give her card to the guest. We wanted the card so that we could launch an official complain with her against the people who were responsible for such a blunder. Anyhow I managed to get a few email addresses of the search engine and started sending emails to the hotel. Initially a nice lady who goes by the name of Ms Natalie started replying to my emails where as Ms Norilza and the General Manager of the resort never bothered to reply to any of the email or give a courtesy call to me or the guest. After a few email even she stopped replying to my emails and phone calls and since the past 1 week it has been absolute silence. So, If you want to have a nice vacation just think twice that spending USD 750-800 per night for a basic room at the resort is worth all this hassle. I would never again book or recommend this resort to any of my guests. Bon Voyage!

Ibad Ambalawala... T

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We sent two nights at the Hanging Gardens in Ubud. It was beyond expectations! Starting from the the room decor, to the exquisite food, the mesmerising view, the fantastic customer service, there was nothing to complain about. They offer complimentary breakfast and tea time. They have a great selection of fresh and healthy food. Overall a paradise hotel and we will definitely come back :-) THANK YOU Hanging Gardens!!!!

ninamohadjer - Frankfurt, Germany

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Make sure before you book your stay there, you find out if they have found a chef. When we was there, there was no chef and the food wasn't good. The views are nice and the pool is amazing so that makes up for it I guess!

WorldTravelerDC1 - Potomac, Maryland

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The swimming pool is why we came here and the vista does not disappoint. Unique. Day and night it adds a magical touch. In the evening the whole area and up to the restaurant is festooned with small candles adding to the romantic feel. The food selection is good and can cater from everyone from a foodie to one just needing a burger. The villas are perfectly well equipped, although the floor boards are a bit creaky, and I nearly went flying with the bathroom floor towel on the polished wood. The wifi was free and reasonable, and the staff very attentive. It is well worth walking up to the temple on the otherside of the valley – it can easily be reached in 20mins but take the hotel supplied sarong to cover your legs when there (men and women). We did not use the spa but can well appreciate that if massages are your thing it is ideal. We had a car and driver organised for 4 hours to take us out – Great value at about €35. The paddy field terraces were over commercial and full of tourists, but Ubud was bustling and interesting (but full of tourists).

Ian D - Newcastle upon Tyne, England, United Kingdom

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

This hotel is absolutely gorgeous. The pool is one of it's main marketing asset, but once you've been there, this impression spreads to the entire facility. The hotel is located on a steep valley side, the lobby being at the top. The check-in is quick and you are directed down to the bar near the pool to wait for your room in case you arrive before 2pm. From there, you discover this exceptional architectured pool that attracts instantly the photographer I am. The wooden deck adds to the fusion with the tropical forest around. It's hard to get your eyes off this superbe creation. Facing the hotel on the other side of the valley is the Pura Penataran temple that can be reached by a (sportive) walk. It's 450 steps from the top down to the river (roughly 100m - 350ft). Then, another 450 steps up in the forest to the temple where you can admire the Hanging Garden. Finally, another 450 steps down and 450 more up back to the Hanging Garden. The rooms are individual large bungalows with private pools overflowing over the jungle. A real magic! A large terrace with a kiosk let's you admire the view, the forest, monkeys, squirrels, birds... The decoration is fabulous and the rooms and outsides are very clean. The bathroom is huge with a bathtub of 500 or 600L. You can order a variety of baths with herbs and oils prepared on demand at the time you wish. Try it! Rooms are featured with a Harman Kardon Opus 3 music device which let's you connect your smartphone by bluetooth and play sweet chill with Asian influence music (for example...). That music device is an excellent choice. You also have a television. Well. I'm just wondering why one would think of turning it on. At the hanging garden, TV is boring. Turning it on is even worst! Prefer the incredible view of the jungle through the window over the pool. You don't need to get out of your bed, it faces it. Two funiculars are available. One between the lobby and the pool, the second between the pool down to the river side were the spa is built. This original transport means adds to the quaint of the site. We had a spa "menu" for special baths and massages. The sound of the river inspires peace and rest. A must do! The masseuses are real professionals. The lengthy spa menu gives you an endless possibility of body care options. The restaurant proposes various international dishes. Quality is good to very good and the prices fairly reasonable for the quality and the service. On this point, I disagree with other comments I've seen on TripAdvisor. Prices are in the 180k to 350k Ruppiah roughly ($15-$30). The restaurant proposes some exceptional dishes like Kobe beef, Chitake mushrooms. The 176 staff members raise the service to a high standard. The impression is well trained and very professional staff. Misunderstandings are seldom, not like in most hotels in Bali. The management is very present and available for all your demands. The only flip side I can think of for the Hanging Garden is a commercial policy slightly over insistent. I would prefer more empathy regarding what I want, how I feel, what could enhance our stay. Some just want (free) calm, some want (expensive) full massage packages daily every day, some just walk in the forest. Anyway, this comment is my personal feeling and it's easy to let the service staff know what you want more than what they offer. Frankly, this place is one of the TOP jewels in the world that bares comparison with the Burj Al Arab in DubaĂŻ, Raffle in Singapore... If you visit Bali, you MUST go at the Hanging Garden.

Stephofox - Saint-Martin, St. Maarten-St. Martin

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