Nusa Dua Beach Hotel & Spa

Think before you book this resort. We chose to spend Christmas and celebrate our 20th wedding anniversary at this resort. We checked in, but were directed to another reception as we had been upgraded to VIP guests. We were given room 1126 and if this is VIP standard I would hate to see the regular rooms. While we were there there was a lot of construction work with air drills and angle grinders ugly pressings etc. on our balcony on the ground floor, there was a hole in the roof so there was clear water on the furniture outside when it rained. We have both pictures and videos of this. We ordered a “Romantic Dinner” on the beach. Disaster. Table placed between sun loungers with oil spraying bathers,. Fish dish downright rotten, lobster soup cooked for hours so it tasted of ammonia. Dessert liquid cake! The hotel has lots of cruise guests. These are prioritized before everyone else. For example, you can't just eat wherever you want for a simple lunch, but you have to book 3 days in advance! There is a pool cafe, but only a few tables. so if it rains you have to eat your pizza outside in the rain. We did cruise guests have 1st priority inside. in the swimming pool there are many loose tiles so I cut my foot. We had also booked Christmas dinner which was a buffet. It took 45 minutes to get just a glass of water, and there was no management of the guests, so all the dishes were empty before the last guests had arrived. Reefill was mega slow. We left and went out of the hotel to get a real meal. Rather expensive for nothing. The quality of the food was extremely mediocre. The hotel has a chef, a German, who proudly walks around and lords it over the staff, but absolutely does not condescend to talk to the guests. FIF; The neighboring hotel on the beach path has a restaurant Toya They saved our holiday. Here is good food, great service, lovely wines, wonderful entertainment, which we did not see much of at the Nusa Dua Beach Hotel and spa. So think carefully before booking here unless you are coming from a cruise ship.

We are returning guests of this beautiful resort. As per usual, we had the most amazing time at this resort. It offers a diverse range of activities such as culinary classes, fruit carving, aqua aerobics and tennis. The spa is top quality and the restaurants are fantastic. You don't even need to leave the resort as everything is readily available. A special thank you to Arini Wayan and her wonderful team for making our stay so enjoyable...we celebrated our 40th year wedding anniversary in style thanks to the management of this hotel. We have stayed here on numerous occasions and never disappointed. Staff always greet us with warmth and a smile which contributes to the positive holiday experience. Looking forward to our next holiday and staying at Nusa Dua Beach Hotel and Spa. This is home away from home.

The hotel greeting manager, Arini, was so helpful with our stay and help with our Acor membership which has so many advantages… thank you to all the staff at NDBR & C… we keep returning and have stayed there three times now. Love the beach too.

We had a wonderful experience at this restaurant while celebrating a birthday. The food was absolutely delicious — beautifully presented and full of flavor. A special thank you to the team for the lovely birthday congratulations from the restaurant — it made the evening feel truly special and thoughtful. The atmosphere was warm, elegant, and very inviting, creating the perfect setting for a celebration. Everything felt effortless, refined, and memorable. An exceptional place with great food, wonderful service, and a truly special ambiance. Highly recommended — we will definitely be back!

Holiday with my wife and two teenage children for 7 days. Good things. Location- Hotel is right on the beautiful pristine beach, great for swimming, snorkeling and relaxing. Hotel Facilities.- immaculate gardens, 5 x swimming pools and main buildings gives you a sense of immediatley unwinding and relaxing. Rooms were large and spotless with nice beds and pillows. Staff - Exceptional customer service all staff were warm and caring. Special mention to Mr Warta, Mgr of the Gym, tennis, squash courts, virtual golf and games room, he spent alot of time with us trying to improve our performance. Great very patient person. Mr Prasteya - who welcomed us and looked after us, he even fixed my wifes suitcase much to her relief. Ms. Puri the Duty mgr. Who was always so kind and attentative when looking after us. The five Restaurants were clean and well maintained,the food was delicious and was of a very high standard. (Cabana does awsome steaks). Wellness centre - Spa, sauna,steamroom and massages all tremendous and the environment was so peaceful and relaxing. Negatives. Water should be offered free with lunch or dinner, especially when you have children who have been exercising. The Games Room- Needs upgrading. offering Table tennis,snooker, table football, darts, chess, etc. This area is ok but should be updated as it offers many hours of pleasure to young and old and is a good place to kick back and relax. Bicycles- All need to be replaced as too old. On the whole one of the best hotels on the Nusa Dua strip we will definetley book this hotel again mainley because of the wonderful staff and the great location of the hotel.