Nusa Dua Beach Hotel & Spa

Had a great stay overall! The hotel has amazing facilities, including a gym, spa, salon, and even a padel court. The breakfast was a highlight, with a wide variety of options and high-quality ingredients. The room amenities were also thoughtful and well provided. I especially loved the vintage Balinese atmosphere—it feels authentic and preserves the local character instead of being overly westernized. One area that could be improved is the room air conditioning. Ours was leaking and struggled to keep the room cool, possibly due to low refrigerant. Hopefully this can be addressed, as it would make the stay even more comfortable.

the ambience so homey feels all the reception so nice especially Fitri help me to late check out process due to my flight being delayed thank you so much 🙏 the breakfast is good especially the pastry

Overall, I’d rate this resort 3.5 out of 5. We had a pleasant stay, but having visited other resorts in Nusa Dua, I would probably choose one of those over this one next time. The biggest downside was the sunbed situation around the main pools. Reserving a sunbed felt like a daily challenge. I’ve never experienced this at other Nusa Dua resorts. It may have been because we visited during the European summer holidays, but there simply weren’t enough loungers. The resort could easily improve this by adding more sunbeds or introducing a policy where towels are removed if a bed has been left unattended for a couple of hours. The resort itself is showing its age. It feels a little tired and dated, but to its credit, it’s exceptionally clean and well maintained. Our room was comfortable and spacious, although it was also a bit outdated. One minor annoyance was a cupboard light that wouldn’t switch off. It may have been a security light, but it wasn’t ideal at night. The gym was excellent, with a good selection of cardio equipment and a separate weights room. The food was fantastic throughout our stay. If you’re booking the all-inclusive package, just be aware that not everything is included, so it’s worth checking before ordering. Also, don’t forget to sign your bill—even for complimentary items—as the staff are very diligent about tracking you down if you forget! If your budget allows, I’d definitely recommend upgrading to the Palace Club. The quieter breakfast area, à la carte breakfast menu, afternoon tea, and evening cocktails made it worthwhile. The strawberry smoothie at breakfast was a particular highlight. The spa pool was another favourite. It offered a much more peaceful atmosphere than the main pools, and there were always plenty of sunbeds available. One drink I’d highly recommend is the Ginger Beer. It has quite a strong ginger flavour, but it’s absolutely delicious and well worth trying. Overall, we enjoyed our stay, and there are plenty of positives, particularly the food, gym, Palace Club, and spa facilities. However, the dated rooms and the frustrating battle for sunbeds mean this wouldn’t be my first choice if returning to Nusa Dua. This version should read well on TripAdvisor while giving future travellers a fair picture of both the positives and the negatives.

A heartfelt thank you to the incredible hotel team for making my wife’s birthday truly unforgettable. From the warm welcome to the thoughtful surprises and exceptional attention to detail, every member of the staff ( Ibu Arini, Ibu Puri, Pak Wiarsana and Pak Donna and the Lobby lounge team) went above and beyond to make her feel so special. The genuine kindness, professionalism, and outstanding hospitality made this celebration one we’ll always cherish. Seeing the smile on my wife’s face throughout our stay was priceless, and it’s all thanks to your amazing team. I also would like to extend my sincere compliments to the hotel’s executive team for cultivating such an exceptional culture of hospitality. Through the leadership of GM Pierrick Gautier, Ibu Arini and Executive Chef Kai Werner. Please accept our heartfelt gratitude and share our appreciation with everyone who contributed to making our stay so memorable. Your leadership has created a magnificent team (front desk, concierge, housekeeping and Warung Jahe crew) that delivers world-class hospitality, and we look forward to returning in the future. Thank you for creating such wonderful memories for us. Your exceptional service exceeded our expectations. We highly recommend this hotel to anyone looking for a truly memorable and first-class experience. “The level of service reminded us of the world-class hospitality that The Ritz-Carlton is known for. Every interaction reflected genuine care, attention to detail, and a commitment to creating unforgettable memories.” FIRST CLASS!!!

Memorable stay. Excellent staff. Sumptuous food. Excellent cultural programs. Everything was simply superb