Nusa Dua Beach Hotel & Spa

We stayed here as a couple in May and it is the most luxurious hotel we have stayed in, we loved every minute of it! The outstanding service, nothing was too much trouble for the staff. The amazing food, it's the best we have tasted and the variety was fantastic too! The rooms were clean and spacious and had a really nice Balinese feel to them. The hotel itself was guarded which made you feel safe and looked after, and within a few minutes walk you can get to a nearby shopping area with bars and restaurants which was lovely too. You aren't too far from the airport here either which is handy, and can soon get to the port to go over to Penida island. The beach was so peaceful and nice soft sand, can't recommend this hotel enough!

This is our second time staying at this resort. Both times the resort has lived up to our expectations. Everything is immaculately looked after and maintained. The staff a wonderful, professional and friendly. the food at the restaurants are world class. One of their 4 restaurants is right on the beach looking out over the bay. They have a day Spa that is also world class. Once you have stayed at the resort, you will understand why we came back a second time and why we will continue coming back in the future.

One of the worst stay experience in Bali. 1. Bad odor both in the room & hallway 2. Broken chair inside the room (un-usable & very dangerous) 3. Water preasure so weak 4. A lot of broken pool tile (foot bleeding might be a common situation) 5. There are no asign seat for the table at breakfast (if u are taking your breakfast at bussy hour, you must hassle to find a table with other guest. To make things worst new guest keep coming in and they might get a table first. Basicly a jungle). 6. If u buy a Buffet dinner package, watch out ! Do not come at the 2nd sitting. All the good item will run out and takes 30 minutes to refill the item. Very sketchy and feel like a rip off. 7. Food Poor Quality & Poor Spread. Even the fruits doesnt taste good. Very very low quality of food. 8. Duty Manager Miss Agustine, very defensive attitude. She did say sorry but in the defensive mode, keep cutting conversation and give an absurd explanation. Management need to hire a better manager. Thanks ...

We stayed at the lovely Nusa Dua resort for five nights prior to our cruise. Before travelling, we were informed that improvement works were taking place but were reassured that these would not impact our stay. Unfortunately, this proved to be inaccurate. There was daily drilling, grinding and loud banging, often continuing until 9–10pm, and corridors were frequently cluttered with building materials. On one occasion we tried moving from the lobby bar to the pool area to escape the noise, but disruptive works were also taking place there. That said, the resort grounds are vast and truly beautiful and the beach front location is a bonus with white sands and clear seas. The staff were exceptional — always warm, attentive and willing to go above and beyond to help. We stayed on an all-inclusive basis, which included access to all on-site restaurants. Breakfast was excellent, with a huge variety of options as well as multiple egg stations. We would highly recommend the Asian Bistro, particularly for the sushi. Lunch at the Mediterranean (pizza) was enjoyable, although we were slightly disappointed with dinner. Unfortunately, due to the renovations, the Balinese restaurant was closed. Instead, we were invited to the Indonesian buffet theme night. While watching the traditional dancing was lovely and a real highlight, we found the food somewhat underwhelming. We were upgraded to a Premium room, which was spacious and tastefully decorated with traditional Balinese furniture. The bed and pillows were large and very comfortable. Bottled water was provided in the room for brushing teeth only; drinking water had to be collected from the bar despite the all-inclusive package. Overall, the ongoing renovations did affect our short stay. However, we would certainly consider returning in the future — ideally once all works have been completed, hopefully by 2027. 🌴

We had such a wonderful stay at Nusa Dua Beach Resort & Spa. The resort is beautiful, relaxing and full of Balinese charm, but what truly made our stay unforgettable was the incredible staff. A very special thank you to Puri, the manager, who kindly upgraded our room, and to Herman who helped us with our check-in and made us feel so welcome from the very beginning. Your kindness and generosity really made our stay extra special. Thank you as well to Dedy, who went above and beyond by helping us move rooms and even rushing us to the airport so we wouldn’t miss our flight. We are so grateful for your help and kindness. We’d also like to thank Hannah for being so welcoming and warm at Tamarind, and April, who kindly offered us a lovely photoshoot during our stay. Every member of the team was warm, attentive and genuinely caring. The level of service here is truly outstanding. Thank you to the entire team for making our holiday so memorable. We can’t wait to come back in December!