Nusa Dua Beach Hotel & Spa

Last year the same time my husband and l came to this hotel for the first time. We liked many aspects of it so much we came back this year. The room the same, service by the employees the same, lovely people and so helpful. The ambience is no longer the same. We understand that hotels are being competitive but why do something different if that changes the very reason many return like we did. 6 times in 9 days we informed of increased levels of noise due to 5 weddings, which no issue with. Tonight advised two nights prior of an event to be held at the beach area of the hotel. We booked dinner at The Tamarind, knowing about the fire event for part of what those who had paid for the inclusions with Luxury Escapes attend as part of the package. We had done this for both our stays and no negative re those, BUT, tonight was more like a disco, thump, thump, rave music event. We did not have a nice evening due to this. Many may say we are old and not into this so called music event, and l would say to them that we paid for the atmosphere of last time. Maybe that is the new way and progress of hotels, but you have ruined a lovely peaceful place with noise.

Very happy with our stay. Any concerns were actioned immediately. The restaurant staff and Palace club staff were wonderful. Everyone was polite and welcoming

Diva Merta was excellent with room service

The Handwritten Collection Hotel is a fantastic place for a family vacation. The stunning rooms and spacious layout of the hotel create an incredibly calming, luxurious, and charming atmosphere. Delicious and varied breakfasts make a huge difference and ensure a great start to the day. The wonderful hotel staff, always ready to help, are also invaluable. The beautiful hotel beach, as well as the large pools and restaurants surrounding them, allow you to spend a fantastic time with your family throughout the day without having to worry about anything. The hotel is located on the seaside promenade, allowing you to go for a morning jog or a long walk along the seafront directly from the hotel grounds. In short, it's a luxurious and incredibly friendly place to spend a fantastic time in Bali. I highly recommend it :-)

Love this hotel. The staff Arini and her team in Accor and All the staff in the service sections of the hotel are excellent .Always a friendly smile and so happy to help us.A special mention to Loris at Accor and Sumerti and Aryethi at breakfast service, who are all exceptional Arini exceeds in all areas of service, and is a beautiful person.The hotel is an amazing example of Balinese warmth and hospitality and we will see you again soon