The Leela Palace Bengaluru

I visited Leela in Jan’26 with my family to celebrate my birthday. We had the most wonderful stay at the Palace and all thanks to the hundreds of individuals who are a part of hotel team, so many working behind the scenes, who made the stay and experience truly special and unforgettable. The entire team went out of the way to make our stay extremely pleasant, comfortable, fun and fab. Everything was managed exceedingly well and the tiniest of things were taken care of by the team. By the end of the stay, we just didn’t want to leave and thought of extending it further. A special thanks for the exceptional service to: 1. Astha Mishra, who was our butler at the Royal Club for going the extra mile 2. Shubhankar Sharma at the Citrus 3. Keshav at the Zen 4. Nipun, the Duty Manager, along with his team Would love to visit again and again!!

Had an amazing 3 nights stay , with an upgraded suite room. Thoroughly enjoyed every moment spent there. The spa was great & I enjoyed the food at the restaurants. Staff had been very courteous & always smiling. The tour of the property was nice & my daughter enjoyed spending time at the kids play room. I would surely thank Shubham (FOM) for everything.

I booked the Leela Palace for my daughter and her husband . I had contacted the hotel for making their stay special and the Leela staff came through splendidly, they upgraded the experience with several amenities for an extra charge but it was well worth . My daughter was completely satisfied thanks to Deepshika ( Guest experience officer) for her due diligence.

The Leela Palace is one of the strongest options in the city when looking for luxury accommodation. The property impresses with elegant public areas, a lush garden setting and moments of genuinely warm service. At the same time, it feels increasingly dated, and operational consistency does not always match the hotel’s positioning. For an alternative, check our review of the Shangri-La. + Reception – Priya gave us a very warm welcome, she is professional and sincerely helpful, creating a very positive first impression. At a later point in time, the team professionally handled our complaints and swiftly found a satisfactory solution. Semi-public areas and gardens – Beautifully maintained greenery and tastefully designed interiors, including the library bar. The atmosphere is refined and inviting, offering a calm retreat from the city. Lunch – Excellent flavors and an authentic presentation of Indian cuisine. Service was solid, though the waiting time of approximately 40 minutes was longer than expected, and no appetizers were served. In-room dining – the veggie club sandwich wasn’t up to expectations but the green Thai curry was excellent. Service is great. o Rooms – Classic, traditional design, not recently refurbished but well equipped and carefully maintained. Comfortable and cozy overall. Royal Club category rooms on the 6th floor are preferable. The hotel informed us that rooms will be renovated starting in March 2026 which seems a sensible decision. Breakfast – Wide selection with varying levels of quality. Anjali was very friendly and provided outstanding service. Unfortunately, at the buffet it was difficult to find a clean bowl for muesli and in general cutlery and plates should be better cleaned. No portafilter coffee machine available. Outdoor seating is pleasant, although the terrace area would benefit from an update. - Room perfume – A noticeable scent is used in corridors and some rooms, it may not suit all preferences including ours. Gym – Solid range of older Technogym equipment. However, the basement location without natural light or fresh air makes the space feel uncomfortable and outdated. Power supply – Frequent power cuts at night.

We had a truly special corporate dinner at Leela Palace, made even better by the heartfelt hospitality of Deepanshu and Rohit. Their warm touches and seamless service created a cozy, memorable evening for our team. Grateful for such genuine care – highly recommend!