The Leela Palace Bengaluru

Great room and breakfast. Restaurants were superb and the assistance from deepali buddivant was amazing. She supported in many ways getting the reservations locked in and was always available when i reached out. The indian restaurant had very tasty shrimp dish, which is something to come back for.

This hotel really is a palace, with very friendly staff. Overall had a perfect experience.

Deepshikha was very helpful and went the extra mile to make it feel comfortable!

The Leela Palace hospitality is truly a class apart. Even compared to other 5 star hotel chains in India. Having stayed multiple times at Leela Delhi and Bangalore, I’ve always had a consistently memorable experience. The obsession with guest satisfaction is evident from the minute you step into the foyer… the way you’re greeted, the check-in experience, the small moments of crossing any staff member in corridors, and the way each member goes out of the way to take care of any request you have! Deepali at the concierge made sure my entire weekend staycation was perfect and memorable! Albin, Mohit and Tanaya at the Club Lounge were so attentive and creative. And Praveen at the Citrus restaurant helped personalise our experience so thoughtfully! Love going back to this hotel again and again :)

Our deepest and sincerest thanks to Ritu Khare: heart of gold, competent, capable, who made us feel as if Leela is our second home. Ritu and her team have gone out of their way to accommodate us amidst a complex and stressful situation. We are so grateful to them for their hospitality, kindness, care and humility. Ritu has personally supervised drivers, meal drop offs and all kinds of bespoke personalised service for someone going through a challenging time. Chef Sharon Ray: we found a real gem, a friend and family member who personally took responsibility for all meals and bespoke food requests. I’ll never forget the handwritten letter which warned my heart. Hemwant from in room dining: so helpful, so dedicated and sincere. Wishing him the best always. Room service team: thank you for being so meticulous about cleaning our room and for being so thoughtful. All the drivers: your kindness and care has meant a lot to us. Sherlyn: thank you for attending to our 1 million requests :) With deep gratitude for everyone behind and infront of the scenes.