JC Kevin Sathorn Bangkok Hotel

Such a lovely friendly hotel, great breakfast and very warm and friendly staff

JC Kevin Sathorn Prime Residence We had a lovely stay and all the staff were very friendly Thank you to May for best ice latte in Bangkok

We stayed in a 2 bedroom, 2 bathroom suite. The rooms were spacious and the location is decent, although they are the only positives. The rooms were unclean (we had 3 cockroaches in 2 nights), unsafe (wires were protruding from the ceiling by the shower) and poorly maintained (the door to the balcony didn’t lock, the safe didn’t work and there were no glasses or plates etc in the ‘kitchen’ area). We told the hotel about these issues and nothing was done to rectify. I’m sure this was a great hotel once but it looks like nothing has been done for 10 years or so.

Was a pleasant stay. Beds comfy, room huge we stayed in a suite on the 26 floor so great skyline views . Food was mediocre in the restaurant and very overpriced for what we got. The pool was lovely it was clean. The staff were lovely friendly and helpful, We felt very welcomed, the lobby was inviting and swanky. Would stay again if we ever decided to visit Bangkok again.

Review in English so everyone can understand: I live in Germany, have traveled extensively, and have stayed in countless hotels, but the JC Kevin Sathorn Bangkok was an absolute disaster. We spent 19 nights there (€2,000), and it ruined our vacation in beautiful Bangkok. The shocking reality of this hotel: Cockroach infestation: The entire building (rooms, kitchen, and the area directly by the breakfast buffet) was infested with a massive cockroach infestation! We even had to set up our own cockroach traps in the room. Life-threatening: I found a sharp piece of glass in my food and bit down on it. Incorrect food: The food at the buffet was mislabeled. As a vegetarian, I was served meat and ate some of it without realizing it. Nightmarish security measures: We were woken up at 2:30 a.m. and accused of stealing food! It later turned out that it was a completely different guest. Technical problems: Our balcony flooded twice because the washing machine was broken. We even had lizards in our room. Management failure: We were offered worthless hotel vouchers and two free nights as compensation. We refused, demanding fair compensation. We still haven't received fair compensation to this day (two months later), despite reminders. The proof: We documented everything with photos and videos and even have an official written apology from the hotel management on their letterhead, confirming all the incidents. The only positive thing was the view from the balcony. Everything else was absolutely unacceptable. Do yourself a favor and find other accommodation. We personally strongly advise against staying at this hotel.