Banyan Tree Bangkok

So impressed with the services so friendly from all staff. Especially Khun Anny also Khun Ning and Khun Aor. My family and I didn’t stay at the hotel but we made our journey to come to have breakfast here quite often and every time have to say that thankyou for all stuff and also quality of food + the staff from the drink section also the best too.

After having stayed in Sumai we were excited but this hotel was underwhelming. The attention was not there. Our check-in happened in our room it was a bit crammed. Although it was a club room it did not feel correct. The rooms are dated. We stayed in two rooms, the second one had a musty smell much that we left. Staff was inconsistent. Some were attentive while others not so much. One that stood out was Wendy from the club. She took her time to assist guests and made an impression. The location is good not too far from tourist locations. Club level amenities are good. The breakfast restaurant was also crammed not a good design. I felt as though there was no space. I was expecting a lot but it was just ok. I think for the price service could have been better. We also asked for an emergency kit and they said they did not have to go to the nearest seven eleven. The company they use for tours was a bit off putting--both tour guides asked us if we wanted to go to a jewelry store...not sure what kind of deal they have.

We went to Apsara for my girlfriend’s birthday and it was incredible. From the moment we stepped on board, we were greeted with warm smiles, utmost care and highest level of professionalism. Food was incredible, every bite of the 5 course meal was well balanced and tasted amazing. B, our waiter was super nice and polite. They helped me arrange for the birthday surprise roses for my girlfriend and it was really great experience. We would recommend and definitely will be visiting again soon.

It was a very enjoyable experience with my parents. Jack’s service was excellent.

#SaffronGrill I had the pleasure of dining at Saffron Grill at Banyan Tree Bangkok, which has recently opened, and I must say the overall experience was truly impressive. The restaurant’s decoration and ambiance are beautifully designed, creating a sophisticated yet welcoming atmosphere. From the moment we arrived, the service was exceptional. I would especially like to commend Khun Kung, whose service was absolutely top-notch. Khun Zee and Khun Nana also provided excellent hospitality throughout the evening. What stood out was the team’s genuine passion and product knowledge. They took the time to explain the restaurant’s concept and even introduced several key herbs used in the dishes, which made the experience even more engaging and memorable. Their attention to detail was remarkable. At one point I felt quite cold due to the air conditioning, and the team immediately provided a scarf without me even needing to ask — a small gesture that truly reflects their attentiveness. The food itself was outstanding. I particularly loved the desserts — the corn ice cream and the Thai coconut pancake, both of which were absolutely delightful. Overall, it was a wonderful dining experience, and I will definitely be returning again.