Banyan Tree Bangkok

Banyan Tree's service is as good as ever, and rooms and other facilities are well maintained! The moon bar on the top floor and the hotel's own cruise ship are highly recommended for a great experience! The downside is that the type of breakfast on the 19th floor is slightly different from the change. If you live for a long time, you will feel tired.

After two weeks traveling around Thailand we decided to end our trip in the Banyan Tree hotel after hearing about the moon bar it seemed the perfect place to look out over Bangkok and reflect on our trip. We were not disappointed! We booked a serenity club suite for two nights. We were greeted with complimentary local refreshments and snacks as the helpful staff arranged our check in. We were escorted to our rooms which were immaculate with amazing views across Bangkok - we almost didn't leave the room! That is until we read the hotel information... Free flow local beer 10am-8pm and complimentary cocktails 5.30pm-7.30pm with lots of canapes and snacks provided throughout the day in the club lounge on the 19th floor (only for certain rooms I believe). The staff in the lounge were happy and helpful, especially Sugar and Sang who happily kept our glasses and tummies full and spoke and laughed with us throughout our stay. Not an easy task as we're all fussy eaters, the first place in Thailand to understand gluten free! They are a real credit to the hotel. Mr Wat approached us in the club lounge and spoke with us, he gave us some great advice on how to spend our last days and told us of things to look out for and be aware of which saved us a lot of time and money! He spent time with us after his shift had ended, talking and joking with us which made our time even more memorable. We mentioned going to the palace and markets and when we met in the lobby the next morning he was already arranging our taxi and itinerary for the day. A very knowledgeable and helpful man - thank you very much Mr Wat! The hotel is in a great location only a short taxi away from some of the popular tourist attractions including the palace and the reclining Buddha - both must visit places in Bangkok. The moon bar does have incredible views, the rooms do come with daily fruit baskets and aromatherapy and the food and drink is lovely but undeniably, the staff at Banyan Tree make this hotel exceptional and make it worth every baht. They simply could not do enough to ensure our stay was the pinnacle of our time in Thailand. Thank you Sugar, Sang, Mr Wat and everyone else who made our stay a memorable experience!

Just spent 4 nights with my wife in the Banyan Tree. Excellent service, great location and super buffet breakfast. Pool facilities and the team around the spa always on hand to help and the complimentary massages round the pool are very welcome! Ate at the Thai restaurant as well, food was very good and they catered to our tastebuds for spicey food. Only niggle was the rooftop bar, which is mainly there for the view. Possibly the worst G&T we’ve ever tasted and £30 for 2!

The rooftop bar/restaurant is spectacular, one of, but probably not, the best in Bangkok, although at their prices (£50 for 3 drinks) there are many cheaper rooftop alternatives. Nevertheless worth a visit for the views alone. We were encouraged when entering the hotel to see the boards proclaiming 'a platsic free Banyan', we pledge to reduce and ultimately eliminate single use plastics', this is a topic close to our hearts and their proclamation is graphically illustrated with a poster showing a turtle with a plastic bag in it's mouth. Imagine our horror when our drinks were served not only with plastic straws but also with plastic cocktail sticks. Come on Banyan, don't wait, you can take action immediately and stop using these plastics, be a leader, but as important practice what you preach elsewhere in your hotel.

I’ve had the best experience in Banyan tree Bangkok. Their staff is super attentive, the hotel is a gem and Its the best hotel service that I’ve had in years. While in the pool my sister and I got complimentary massages. They were amazing! Badminton and Suksan were extraordinary. They had a very genuine friendly approach, they made us feel like royalty and in heaven with their massages. I will come back to Banyan Tree over and over thanks to my experience with them. Now a day is hard to find this top notch service. Thank you, Heidy