The hotel was amazing!!! The staff were so nice from the moment we got out of the car. A staff member Chalee and Eve was very help with finding transport and just friendly willing to chat. It’s a family friendly hotel. I would definately visit here again . The zoom rooftop was just an experience I was able to go there with the kids they enjoyed it too

Visited here for the first leg of our Thailand holiday. We were upgraded to a 2 bed suite, which was lovely as we arrived way before we could check in. The room was huge & very spacious but definitely not a 5 star, the bathroom was quite dirty, panels were broken, there was also a horrible smell. We were only staying 2 nights so it didn’t matter. The pool was lovely & clean. Prices were very expensive compared to Bangkok & you get charged service charge even for a croissant! Overall it was fine, the staff were OK but some looked put out when you asked for anything. It was quite out of the way, so we found ourselves getting Grabs/ TukTuk/ SkyTrain. Probably a lot better in Bangkok for similar price

My wife and I didn't know quite what to expect before checking in because of the variety of reviews. All I can do is tell you we had a WONDERFUL time. The staff is professional and on point. The food is very good, from the plentiful and various breakfast items at the breakfast buffet, to the all you can eat dim sum each evening. The Zoom rooftop bar gives a spectacular 360 degree view of Bangkok. The JC Kevin is a short taxi ride to the main shopping malls (MBK and Siam) and not far from the Grand Palace, which is a must see. A special shout out to our favorite concierge, TU. We look forward to retuning to Bangkok and seeing you again friend!

My husband and I arrived about 9 am after traveling 24 hours from Miami. I was nervous about the hotel having read some scathing reviews. Thankfully, we had no issues. We were heeeted by a lovely front desk staff who allowed us an early check-in. We are on the 30th floor in a nice, if minimalistic clean suite with 2 small balconies. The bed is great, water pressure is good. It was quiet. Our breakfast was included and was an excellent dim sum. I’m writing from next to the beautiful pool. The rooftop base, Zoom, is a must-see. I’ll acknowledge that the carpets in the hall need a good cleaning, but if that’s your complaint at this price point, I’d say you’re winning! Highly recommend!

Really friendly and welcoming however rooms very scuffed and in need of new carpets and deep clean. Felt grubby we had to get maintenance to fix the shower and the sofa in the living room was ripped and frayed. Needs allot of investment to take up to spec. Great space though booked a huge 2 bed apartment room and for the space it was cheap. Wouldn’t return better options out there