I had an amazing time with my family. Beautiful hotel & very friendly staff.

My husband and I booked a mojority of our 2.5 week trip through Luxury Link and Lebua at State Tower was definitely at the bottom of the list. The highlight was definitely the amazing breakfast buffet included with our stay. The rooms were also large and clean but other than that we were unhappy with our selection to stay here. By the time we left for the trip the cost of the same room online was so low we would have been better off than booking on Luxury Link. The spa credit was the equivalent of $10 USD so we passed, our drink coupons we received at check in were very confusing and could only be used at 1 bar for 1 hour per day. While the staff was friendly and smiling they were very disorganized and seemed to have no idea what they were doing (i.e. repeatedly rushing over to help with the elevator after it had already arrived causing us to completely miss getting on). Also check in and check out were VERY slow and while I corrected the hotel with the fact that I am a Ms. not a Mr. it was never resolved at Mr. was on everything from my bill to the email they just sent me today. The breakfast box for our early cab ride to the airport was a nice gesture as well, however it was filled with ants. Working for a world wide luxury hotel chain myself I can definitely say that this hote falls very short of a 4/5 star rating.

We bought a trip to Bangkok a week ago and stayed at Lebua. They have spacious rooms with very nice views of Bangkok, but this hotel is rather old and needs renovation.. On the pictures were new room numbers and in fact ours looked like used for many years.. But it was clean.. Breakfast was good, a big choice of Asian and international food..  Service at the hotel was very good!