Shangri-La Hotel Bangkok

First time to Thailand, three nights in Bangkok to start… I am the type of person to create a spreadsheet, review and compare every hotel then cross check against trip advisor and google review, compare prices across all platforms… you get the idea… I could not fault the Shangri-La Bangkok.. it started with the airport pick up in a Mercedes, to being whisked straight to our room instead of check-in at the front counter.. stayed in a Shangri-la wing horizon executive river view suite on the top level 25.. had drinks and canapés in the horizon club each evening which was nice.. Breakfast can be had on the ground level cafe with a large array of options or Horizon club which was a bit meh with the breakfast options.. Great place to stay for your first time in Bangkok.. Book direct on their website as they have some good deals and use their app..

I like to thanks Mr. Tee at concierge he is very polite, very patient, give me good advice. I really enjoy his company. I really have a good time here and he is the best one among the other.

Tried the krungthep wing for the 1st time. Overall very good, a tad out dated but having a outside river balcony was nice in the evenings. Room service was excellent and super fast. The laundry cost was on another planet, 2 boxers 2 horts 2 t shirts $70AU. You do get one use free of the mini bar. But i still cant understand the price they charge for a Beer Chang 150 Baht, they are 33 Baht at the shop across the road. Thats a 350% mark up. Nothing wrong with making money but come on....

We had a lovely six nights here in an Executive River View Suite King; this was located on the 8th floor. It was a good suite but being on a corner, the view from the bedroom and one from the lounge area was mostly of solar panels. The bed was extremely comfortable, plenty of good storage (had to request extra hangers), and good linens. The bathroom was also a good size with an excellent shower, two sinks, toilet, bath and great toiletries. We had access to the Horizon Club Lounge, on the 24th floor, for excellent views, food drinks and staff. We met some staff from the Krungthep Wing Riverside Lounge on previous visits and were extremely well looked after by two main teams: Ammy, Eye, Poy, Maprang, Qi and Wanisa and Oui, Ploy, Yi, and Mind. We also ate in Next2 and around the pool (from Next2) and both times, the food and service was excellent. We have been coming to stay at the Shangri La since early 2000’s and always select to stay in the Krungthep Wing. This is the second time we have had to stay in the Shangri-La Wing due to various closures in the Krungthep Wing. We hope to return in the future, but this will depend on the total functionality of the Krungthep Wing.

I would like to extend my sincere appreciation to Khun Archie for kindly arranging a birthday cake for my friend during our stay. It was such a thoughtful gesture, and my friend was truly surprised and delighted by the special arrangement. The attention to detail and genuine care shown by Khun Archie made the celebration even more memorable. We really appreciated the effort and warm hospitality, which reflected the excellent service provided by the hotel. Highly recommended! ⭐⭐⭐⭐⭐