Shangri-La Hotel Bangkok

Amazing staff who really go out of their way to make your stay fantastic. Ammy Jeay in the club lounge was lovely, as were all the staff. This was a real oasis each day to escape the hustle and bustle. The pool area is great and again, the pool staff were friendly and went out of their way to make us comfortable. The hotel isn't the most modern hotel and in parts, it's looking a little tired. However, I did give it 5 stars because of the staff. I went with an open mind, knowing the hotel is in need of some modernisation, like the rooms but that didn't in any way affect our stay. The rooms were spotless and kept meticulously clean. Although there were many staff working in the club lounge, I would like to thank them all. We will return again and it was a successful holiday.

Another great stay at the shangri la Bangkok. One of our favourite pools in Bangkok and so relaxing. We always go to the bar beside the river as always a nice vibe beside the river. We love doing the club lounge. Check in always by the lovely Wanisa who is always so helpful. The staff up here always on point and very good. Oui so nice and remembers us which is amazing and the rest Mimi,ploy, sasa, eye and on our last night we got to meet a great addition to team I think he’s name is Phoing. I might be wrong with the name he came from the Hyatt and was his first week and service was amazing. So we’ll done all. If your going to to the shangri La don’t forget to take some bread and beside the boat feed the fish which are very big. Can’t wait to go back.

Shangri-La Bangkok has an amazing location right by the river. The views were beautiful day and night, and the area is convenient for exploring Bangkok. The room was very comfortable and well maintained. A great choice for a relaxing trip.

This was our forth stay at Shangri-La Bangkok, and we absolutely love it. My son has developed a special bond with the security guard at the main entrance, who never fails to recognize and remember him. He truly is a gem and adds so much warmth to the Shangri-La experience. Honestly, he’s one of the main reasons we keep coming back to Bangkok. His hospitality is unmatched and I hope the management will honor his dedication and passion in his job. Please see the photos we’ve taken with him in 2023, 2024, 2025, and 2026.

We stayed at the Shangri-La Bangkok for 3 nights and really enjoyed this lovely hotel. It is beautifully decorated and we had a river view room which was clean and comfortable with everything you need. The hotel is an oasis of tranquillity with a lovely pool area in a very busy city. The position on the river is fantastic for viewing the sights by river boat and we enjoyed an evening dinner cruise on the hotel's boat with a superb buffet.