Tower Club at lebua

Smooth check in and lovely hotel. Sithu from guest relations was helpful for smooth check in process and customer friendly

Very kind and friendly , thx Abby

Very professional service, thanks to Abby

Large and comfortable suite, fantastic view, amazing breakfast, and very kind staff. This was my fourth stay at Lebua Club Tower. On the down side, room decoration is now a bit outdated. I’ve seen that some rooms are being refurbished, although with a massive price increase 😱

I think everyone can agree the staff are great. I had some issues with my first room but the staff dealt with it very fairly. The second room was much less tatty and everything functioned properly. The room was clean, very good cleaning staff, big comfy bed and good quality towels. Great views and the lounge was a good spot for some early evening drinks. The negatives would be the building itself, it kind of feels like flogging a dead horse. I felt like I needed to wear a head torch a lot of the time as there is many areas poorly lit. Some of the elevators you can barely see the buttons. It's crying out for renovations, which I guess would a huge undertaking. The entrance is a mess if on foot, you either walk down the driveway or through the adjacent part of the building which is private apartments. Technically not the hotel but it links directly to the lobby. And it's the safest and most convenient way to exit the hotel on foot. It's like a post apocalyptic scene. Poorly lit, boarded up shops, barricaded escalators. And a huge area sectioned off with barrier tape. There are a group of cute cats that seem to live around this area. I changed my cute opinion when I saw one of them crapping inside the building right by the door way. Just really tatty and not a five star entrance.