Tower Club at lebua

FANTASTIC team … OMG so welcoming! Din really helped us get our room early which was super appreciated after 11h flying!

Very friendly Check in with Saipran

Perfect Check-in! especially Int was so kind and welcoming. We were feeling so welcomed. Thank you so much for everything

We’ve just stayed 3 nights at Tower Club at Lebua, we had a river view suite. We have stayed in Thailand 17 times, and have a lot of experience of Thai hotels and resorts, we usually start and end our stay in Bangkok, generally with a club lounge room, this was our first visit to this hotel. On check in we were greeted and checked in by a lovely girl from the Philippines named Lady, check in was smooth, Lady informed us about the different attributes and areas of the hotel. We did think the 10,000bht was a large amount to block on our card for a 3 night stay, especially as we had stayed at other 5 star resorts over the past 4 weeks, the most we’d been asked for was 3000bht and some don’t take anything at all. Our suite was comfortable if a little dated, we were asked on check in if we’d like to have the balcony doors unlocked, we did go out to check the view from the balcony, however we didn’t expect to be hit with the smell of cannabis being smoked from a nearby balcony, we would presume it’s not allowed on the hotel premises. We chose to have breakfast in the lounge on 52nd floor, the breakfast and service were ok, we also visited the lounge for light lunch and canapés, the choices really could be improved upon, as we said we have stayed in many club rooms, and most have better choices of food, guests are allowed to smoke on a small balcony off the lounge with a clearly printed sign politely asking guests not to take glassware onto the balcony, but as there are many people who would call themselves ‘influencers’ staying here, posing for their next social media post, we can only presume they struggle with reading, as they pose with their glass of wine precariously balancing on the edge of the balcony. The pool is next to the gym and breakfast area, there are plenty of loungers, the pool is split in two areas but both quite shallow, there are flakes of paint in the deeper area that have probably fallen from the shade above. We needed to check out at 2am as we had an early morning flight, things didn’t go very smoothly after calling for our luggage to be collected, and I went down to reception to check out, we had a taxi waiting, nobody collected the luggage, so we brought it down ourselves. There are lots of little touches here such as a turn down service with chocolates and the next days weather report left on the bed in the evening, the hotel is often described as iconic, with its gold dome above the skyline, but with so many outside guests and would be ‘influencers’ flooding in the evening, it is best described as pretentious.

Wonderful experience and treatment from Int I arrived earlier than expected and they let me check in early in the morning for no extra cost !