We loved our stay at the hotel. The food, service and friendlyness of the hotel staff was outstanding. The masseause at the spa were simply great and made you feel like brand new. Shopping in Florence was very nice and pretty easy do get to. The hotel grounds and views on the property were some thing to remember. The coved cement low cielings were a little different and caught me by surprise. All in all, we really enjoyed r stay there and hopefully someday will get back. The PAGANI CAR we saw was worth the entire stay. My wife loved the shopping and most importantly THE PEOPLE WERE NICE TO YOU. Sincerely, Mr.& Mrs. Kevin J. Pantera.

Firstly got to say the food and bar, waiting staff were awesome, the building itself is grand and lovely. Now the rest of it. We were looking at a wedding venue for ourselves but kept it quiet. The room we were given was very tired and needed updating as it was more like a Premier Inn type room, bed lovely, room a good size but very basic, not even tea or coffee whether needed or not. The reception furniture was faded by the sun but would have been lovely in its time. The lady on reception was okay but didn't volunteer information on the spa, walks, gardens, restaurants even when asked or even how to get to our room. There loss of 85 or so guests, many getter places to stay I'm afraid.

Simply gorgeously! Exceptional service. Great location for wine tasting and shopping and a complimentary car and shuttle into Florence. The.villa is steeped in history and has been thoughtfully updated with a modern twist.

We stayed for 4 nights in a family room. The room was ok but kind of old.. We got recommendations about this hotel from friends but we were a little bit disappointed.. Small things like no complimentary water in the room, safe which was hard to open. Breakfast was very good and also the service. In general we had a nice stay.

The hotel is in a beautiful setting, overlooking the hills and lake. The view could be maximised if only the trees were trimmed. The pool area is lovely, although as others have said, small and therefore busy. The thing that lets the hotel down is the food and service. Although friendly, at times the service was slow and not really to a 5 star standard. The food was average and inconsistent. To make this hotel fantastic it needs a bit of tlc in the gardens, a lick of paint in some of the rooms and a good chef.