Claris Hotel

The hotel is definitely 5☆, our room was amazing, it had everything we needed and more. All the little extra things made it even more special and one above other hotels. The welcome drink and sweets, the free daily mini bar drinks, chocolates at night, hair straighteners, great toiletries, to name a few things. The roof top pool is a great place to relax after a long day sightseeing seeing. The roof top bar is lovely too. The service was excellent from all the staff, especially from Carina on reception and Eric, the concierge. They went above and beyond to make our anniversary stay extra special. They were very helpful and friendly. They made our stay, by welcoming us every morning or night and helping us with restaurant recommendations and places to visit etc. They were outstanding. The breakfast staff were also very welcoming and helpful too. Infact every staff member we dealt with was helpful and friendly, from the cleaners to the front desk to the doormen. This is the best hotel we have ever stayed in. Just one thing to note if you are a light sleeper, you can hear the traffic in the rooms facing the road, We had to move rooms as we couldn't sleep. This hotel and staff are exceptional. We definitely recommend staying here!

A really lovely hotel a few minutes from Placa Catalunya. We especially liked the roof bar. Our room was very comfortable and the room service was good too - although the lobster roll needed more lobster. We didn’t try the restaurants but we will next time we stay.

2-night Couples Stay in Barcelona .. a close stay from shops, food and the hustle of tourist sites. Great spot for access to Metro and: - walking -shopping -eating The hotel may expectation - Wonderful service and food Asian inspired theme with sculptures, flowing water, accent foliage

Our stay was absolutely wonderful. The hotel’s location is perfect—just steps away from high-end shopping and an excellent selection of restaurants. The service throughout our visit was truly outstanding, a full 10/10. A special mention goes to the host at breakfast. Unfortunately, I didn’t catch his name, but his warmth and attentiveness made a lasting impression and made our stay even more memorable.

It was an interesting experience in Barcelona overall, but the city no longer feels as welcoming as it did the first time I visited 30 years ago. It’s almost as if the city has swapped its spirit of hospitality with Paris! Surprisingly, Parisians are now much friendlier to tourists. That said, for a city that’s become known for “water-gunning” tourists, I suppose I should have adjusted my expectations accordingly. This was one of the most expensive hotels I booked, over USD 500 ttc per night, but it certainly didn’t deliver a five-star experience. After four nights, I found myself wishing we had checked out earlier. Some of the front desk staff were grumpy and stingy with their smiles. At check-in, no one explained any Hilton Honors benefits, and my daughter’s extra bed, just a sofa (not even a sofa bed), was charged at €99 per night. Also 2 additional taxes from the city. Breakfast was fine; while the selection was limited, the staff were attentive. The pool closed at 8 p.m., which meant we couldn’t use it at all after a day of sightseeing. Most hotel pools close at 9 or 10 p.m., so this was disappointing. The gym, located on the rooftop with no AC, was far too hot to be usable during the day. The location of the hotel is excellent, but the unfriendly front desk staff really soured the experience. If I return to Barcelona, I definitely won’t be staying here again, hence my four-star review.