“A spectacular hotel anchored in the port of Barcelona”, indeed. A very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They were always greeting and smiling to us. The room service was amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Barcelona. Will be back to this place soon..!!! From the moment we checked in until we checked out, the service was excellent. Carlos was the best ! We arrived much earlier and had to wait for a while so the room can be ready for check-in. We noticed the team at the reception were amazing with all the customers. Everyone was courteous, smiling to all customers - genuine smiles - eyes smiling too, a very friendly and welcoming energy. Carlos knew we wanted a room with view and a balcony and even we were keen for an upgrade, he literarily understood what we want and told us to wait so a room will be ready , he knew he is going to surprise us with the room 711 - An AMAZING space. We hope he get as much love as we felt when we entered that space. We hope Carlos and his team, his manager will receive this review with our special thanks. To the cleaners : Bushra and the Room service staff : we are extending our thanks to them, too. We were completely impressed with their professionalism and customer service, Quick service & very trustworthy, also Impeccable Cleanliness. We cannot wait to come back and we hope we can find Room 711 available again for us.

We are incomplete without giving an honest review with Eurostars Grand Marina. We had great experience in this hotel from the warmth welcome of the reception, the breakfast and the room service is fantastic!!!! We are so happy that Jaycelyn made an extra effort to bring a cake on my husband’s birthday with a candle lighted by her. She sings happy birthday without hesitation😊 made me and my husband felt so special. Thank so much! More power to the hotel!

Designer handbag and cash taken from the room! Not what you expect from a 5* hotel! Management didn’t seem bothered. Hotel was clean. Dinner in the restaurant is recommended. Not too far from shops and restaurants. However make sure everything is locked away in the safe!

Absolutely awful experience at EuroStars Grand Marina. Had my passport stolen from my room! Reported it to the staff who didn't seem to care at all. Made me feel like this wasn't the first time it happened. If you're a traveller, especially with a foreign passport (like British), avoid this hotel at all costs. Their security seems nonexistent, and the staff is extremely unhelpful. Look elsewhere for your safety and peace of mind.

Me and my husband stayed for 3 days and nights at this hotel. The room is clean. The service is absolutely amazing. I have to mention na the woman who serves food at our room I asked her name was Jaycelyn her smile is so pretty and very friendly. We will definitely come and book again in this hotel. Thank you. Keep it up.