Eurostars Grand Marina Hotel

I would like to thank you for the perfect hospitality you have enjoyed exceptional service at the bar reception have amazing employees keep them excellent breakfast no doubt I will return to Barcelona I will get you to the hotel Thank you Shirley Ben Avi

First the location. On the man made area with either views of the marina and the city or the quad formed by the world trade centre on the seaward side. So it is some ten minutes easy walk to Las Ramblas, about the same to the shopping and dining area across the dock area and both hop on hop off bus companies start outside . Some say never convenient for picking up your cruise but unless your ship is docked next to it you still need a taxi, as you would for other hotels. Our check in was very good, efficient and welcoming. We arrived about 11.00am, Check in is 3.00 pm and we were offered a room but not one with city/ water view so we waited and had coffee and croissants on the terrace on floor 1. A lovely room with views and a terrace, 708 was available by 13.00 hrs and was clean, comfortable and spacious, just as you would expect of a 5 * Hotel. The absence of bathrobes was a disappointment. We were in Barcelona as part of our golden wedding celebrations and were meeting up with family who were to join us. The staff in the hotel were very attentive and on our first evening with just the two of us, they made it a lovely occasion with great service. So thank you for this, a very thoughtful touch. Breakfast, whilst expensive at 27€ was excellent with a very good choice, well presented and you can eat inside or outside on the terrace but watch out for the seagulls swooping down for food....an eagler to scare them away would be a good idea which we have seen in other restaurants. The roof top terrace with its very small pool offers a bar with lite bites and little shade from the scorching sun but gorgeous views. So out of the hustle of the city, and for us a really good experience, not universally enjoyed by others in our party but we feel that your allocation of room is a very significant andalso the quality of housekeeping on your floor, but in a hotel of this standard management should ensure this is standard.

On arrival, recieved a warm welcome from the receptionists and some champagne and further to that we got a free room upgrade! Room was very comfortable, facilities amazing and the pool was a decent size too. Would definately recommend the hotel and would stay at Eurostar hotels again.

Stayed here because we were getting on a cruise ship and it was very convenient. We thoroughly enjoyed the convenience to everything and the staff was incredibly friendly and helpful. In fact, we were very impressed with the entire stay as we had not expected all that we got. Would def stay here again.

This is a nice hotel located near the dock. Lovely decor. We tried to book the room online through the hotel's website and when we clicked the final booking, it did not give us any confirmation that the reservation was made. We waited for a confirmation email and never got one. Not wanting to show up and have no room, we started the booking process again. This time it worked and we got a confirmation code, but did not receive the email confirmation until after our stay there. When we arrived, there were two rooms booked under our name. So be careful with their website -- they obviously have some technical issues. The fellow at the desk was not friendly about their mistake and he acted as though he could not understand how this could have happened. I finally had to tell him that he WOULD credit us for the mistaken booking, and suddenly he got helpful and friendly about it and gave us credit. After that, things were fine. The room was nice.