Hilton Diagonal Mar Barcelona

This clean, modern Hilton hotel is in a great location, convenient to the beach, public transportation and a large mall across the street. The staff is friendly and if you have executive lounge access like we did, you'll definitely enjoy the evening appetizers and drinks. We've stayed here before and will stay here again in the future.

Check in was easy. There was always security visible in the lobby area and the bellman staff were always available to assist. The location is not the best for travelers. The only thing close is a shopping mall. Everything else is a considerable distance. There are a lot of fast food options at the mall and a few sit-down options. The better restaurant options are a minimum of a 30 minute walk. If you are looking for someplace where you are walking distance from multiple food options, this is not a good choice. We had a nice room with a “water view”; however, the water is blocks away from the hotel. You cannot see a beach from the hotel but there is a marina within view. The room was in reasonable shape; however, there was obvious wear on the bed headboard and knobs for the closet. One annoyance to me was the fact that there is nothing to write on or write with in the hotel room. There is a prominent QR code for if you “need something”. The hotel does not offer bottled water and has a water and ice dispenser near the elevators. The breakfast buffet was good and offers cook to order eggs and omelets. There was a good selection for a breakfast buffet. My only complaint is that all coffee is via a coffee/expresso dispenser. Due to the processing time to make a coffee drink, the wait time at these machines could be a few minutes. The couple times that I tried to call the front desk from the room no one answered. No one answered the operator button either. Fortunately when we were ready to checkout I stumbled on a bellman in the hallway who was able to assist. The reception desk was responsive when you were in front of them; I am not sure what the issue was when I called from our room. Overall, I would not choose to stay here again when in Barcelona.

This hotel is big and modern looking. However it has a huge problem and that is the smell. The 14th floor hallways have a very bad smell. Imagine mold and pet urine combined into one smell. That disgusting smell got into our clothes and suitcases and we insisted they give us a different room on a different floor. Luckily they did but the room still had a slight smell. For such an expensive hotel that is supposed to be modern and sleek, it is pretty dirty. There are stains on the carpets in the rooms and the windows are filthy. Honestly they should probably replace all the carpets since they look dirty and smell terrible. Also there was zero acknowledgement that we were Diamond members… I wouldn’t stay here again.

My experience at the Hilton Diagonal Mar Was amazing! From the perfect check-in experience with Nathalie, welcoming you with a genuine smile and answering all your questions; to Franco at the restaurant next to the pool, he is so friendly and efficient. Alberto the FO supervisor was very kind asking how as the stay upon departure. And last but not least, meeting Antonio, The hotel manager was the icing on the cake! His warm personality and five stars hospitality made our stay extra special, he even shared with us all his recommendations for site seeing, restaurants… which was very helpful as it was our first time in Barcelona. Thank you for offering us an unforgettable experience. Ab

We (4 people) stayed in two room at Hilton Diagonal Mar for a 4-nights holiday this April. We booked 2 executive rooms and got a standard executive room and one really nice room with a large bathroom and a window overlooking the sea from the bathtub (2108). I genuienly have no idea if the second room was a lucky executive room or a different kind, I wasn't able to find it on the website. The breakfast was good value for money, with various options, both cold and hot, and delicious smoothies and juices. The location was wonderful, especially with the mall right across the street. If you arrive late (like we did), there are a couple of restaurants there (including Five Guys and some local options) that are open until midnight. There's a 10 minute walk to the metro station and there's also tram T4 which is very convinient. You can also walk for about an hour to the main tourist attractions. The only letdown was the lounge. The main lounge is under rennovation (which is a good thing), but the temporary lounge lacks hospitality and food options. There is a happy hour between 5 and 7 pm, we only managed to eat there twice. The first time the options were very limited, the second time it was better. However, the lounge itself closes at 8 pm, which is too early in my opinion. One time we arrived at about 7:30 for a quick glass of juice and we were hit with "there is no more food, it's too late". Of course we were too late, but there was barely anything left: no cold drinks, no nuts, no fruits... In other lounges (also Hilton hotels) we were offered at least some basic snacks outside happy hour and sometimes even asked if we'd like something extra. We felt a lack of hospitality. I would suggest either providing better service or closing the lounge until the main one reopens. Check in and check out were smooth, and despite the not so great lounge, we would be happy to stay at this hotel again!