Visited hotel Miramar in June 23 as a pre cruise two night stay. The hilltop hotel has fantastic views over the Mediterranean and city. The hotel is of an high standard and the room we were allocated was large with a luxurious bathroom and a impressively spacious balcony. The restaurant, a little costly, seemed popular with guests and Barcelonians alike and recommend you reserve your table early. The hotel has lush gardens and the cruise ships can be seen from the restaurant terrace. Bus stop yards away to allow easy hop on hop off city tour access.

this hotel has been used heavily used over the years and I believe insufficient attention to needed capital improvements.. ex . scratches on old furniture. closet doors not closing.. torn deck dividers, etc .. Toiletires that did not work (bottles so small they would not pour) , TV did not work, etc . HOWEVER, VERY friendly front desk and restaurant servers and bar staff. .. except that front desk neglected and then denied, that when they called us a taxi it was automatically 7 E more (x2)..seems like all customer facing employees were well trained.. just maintance lacking .. I would expect this level at a 2 star hotel.

We stayed here for 1 night for its convenient location near the cruise ship terminal (we were joining a cruise the next day). We had a lovely, very big, well appointed room with a view of the sea. We ate dinner there. The restaurant is a bit like a banqueting suite/wedding reception venue and the furniture has seen better days, but the food was good – though the sizeable set menu was almost too much for us to handle. But the general atmosphere is nice and the location with a beautiful park in front of the hotel is lovely. It feels a long way from the city sights, but actually it isn't. Actually itt would probably make a tranquil haven at the end of a busy day of tourism in Barcelona.

Lets start with the positives: Big and spacious room with lovely views, comfortable beds and nice bathrooms Very friendly staff - they are definitely the highlight! And that's where the good stops. When you enter, you are hit with the most horrible and sickening smell. It's suffocating! And it's throughout the hotel, corridors, rooms, etc! It took 3 days to fix heating and even then the temperature was around 24 degrees c after being fixed. Once it was fixed, the heating system sounded like an old broken engine rattling throughout the night. The furniture is dirty with stains, the side tables and desk were old and chipped amd didn't match the room. The carpets were toen, the wall papers had stains or were torn, the marble on the outside pillars were broken.....the list is endless! Breakfast was also really poor....for a 5 star Hotel, it was terrible! I cannot stress or get over them smell!

Nothing 5* about this hotel. The photos are very deceiving and the service is appalling. When I stayed here with my boyfriend we left our room closed in the morning and when we came back at 10pm we were greeted with a widely open room door. When we approached staff about this security breach they all smiled it off and one male member of staff even accused us of leaving the door open ourselves. They offered no solution and actually seemed offended we were angry and worried for our items. What a joke of a hotel. Honestly do not stay here. Nothing is clean about the hotel the rooms are dirty so is the outdoor pool and the spa. I’m surprised l’Occitane would want to be associated with such a dull, dusty and tired spa. The Maid service is pointless. When we arrived on the first day there was a dead moth on the floor in our bathroom that had been killed and it remained there the whole stay. The room was always dusty.