Majestic Hotel & Spa Barcelona

I really did like this place, but it was the staff who really brought the feel of it down. Employees are the first people to greet you in a hotel and really start the pace for how the rest of your trip will be. You really need to have a lot of patience when dealing with the front desk staff. There was an incident I had with the hotel, and instead of taking responsibility and apologizing, the employees became very hostile and tried to place the blame on me. They didn't offer anything in return for the issues they had caused -- a few of which were my card being frozen for 2 days, being told we had a noon check in time and not being placed until 3pm, and some issues with the company we booked with. I'm not saying I expected anything, but at such a nice hotel you think they would want to resolve this issue with as much ease as possible and at least offer something as an apology (even though they couldn't do something as simple as that). The rest of the trip was great once we were all in our room though. The views from the rooftop bar/pool are panoramic, with views of the Sagrada Familia, great locations, the complimentary breakfast is delicious, and the rooms are very spacious and comfortable. I really enjoyed it besides the rude staff, so as much as I would like to return and say stay here...don't.

I had a three night stay at the hotel and it definitely met all my expectations. I was given a free upgrade to a suit which was, in my opinion pretty good. Size of room was good, amenities excellent and it included a four-poster bed. The roof top bar is great...it can get very busy but they do ensure hotel residents get priority. Service throughout the hotel is also very good and to a high standard. Breakfast was good and included champagne but if its not included in your room rate may cost you an eye watering 57euros per person. The majestic is excellent for a city break since it is located centrally with easy access to most points around the city.

We stayed for one night during a recent business trip. The common areas are tastefully and luxuriously done. Our spacious room was classically decorated with a beautiful marble bath. The bathroom had a double vanity, shower, separate tub and separate toilet area. The rooftop bar, which was very busy due to the auto show and Formula One race, was a perfect place to see the city and have a sunset cocktail. I think the location of this hotel is fantastic - many attractions are within easy walking distance to the hotel including lots of notable Gaudi architecture and luxury shopping (Chanel is right downstairs!). The included breakfast was tasty and had abundant options, though I found the room slightly lackluster.

Truly a five-star experience! Right in the middle of the shopping district, walking distance to multiple landmarks and attractions and the metro. Perfect base of operations for touring the city. Everyone we dealt with was courteous, friendly and spoke English. Many also spoke German. All were willing to help me practice my bad Castilliano, even to teach me some Catalan. We got a basic room on the fourth floor. It was spotless, the service faultless, and quite satisfactory. We had requested a room on the Passeig de Gracia, but in the interests of an early check-in, we took a corner room (could still see down the street in one direction and down the cross street of course). The room had blackout curtains and the street noise was not loud enough to be disturbing. The mattress and pillows were wonderfully comfortable and we slept very well every night. The shower was equipped with a huge "drench" head in addition to a wand. Awesome! It felt like standing in the rain. The water was soft enough I didn't want to stop. A full range of designer-quality toiletries was provided and refreshed as needed: Shower gel, shampoo, conditioner, body lotion, soap, and a small vial of cologne. The hotel offered to provide toothbrushes and other items upon request. While there, we ate in all four venues on site. Everything was marvelous. The breakfast buffet was fantastic! A full English breakfast was available including eggs to order. And French toast and pancakes. And a full continental breakfast with "I don't know how many" jams, meats, cheeses, breads. And foccacia, gourmet tidbits of all types, cereals, cava, juices, water, tea, coffee. No mater what their tastes, I'm sure anyone could find something to satisfy! The hotel also offers a Halal menu with multiple items for those who desire it, for room service and at the main restaurants. There is a great bar and lounge on the roof. This immediately became our favourite place to relax and unwind with a signature Sangria and tapas after touring. The rooftop pool is shallow and fairly small: I did not see anyone use it, but the lounge chairs around the deck were usually occupied. Congierge service was all that I could ask for. They arranged excursions and advised on the best way to do, well, "anything." I used them multiple times and was always delighted with their arrangements and suggestions. We did not visit the spa. All in all our stay was as close to perfect as I could have expected. If I have neglected anything, It's only because I forgot to mention it. The prices for on-site food and drinks were high, but that is to be expected from a five-star venue.

We stayed for three nights at the Majestic in our fourth city in Spain. The hotel is gorgeous from the outside ( See photo). The hotel is located in a very high end area - it sits atop Chanel. The surrounding area felt very international consumerist. Those who prefer more local boutique shopping may have to wander further. The room - we were given what we believe was the smallest room in the hotel. We were on the 4th floor and also adjacent to the elevator. If you stay here, ask to be put further away from the elevator because it woke us in the morning. There was only 3 feet between both sides of the bed and the wall. The view from the room on the small balcony was gorgeous however. I can't speak to other rooms in the hotel but we were very displeased with the cramped mess of the tiny bathroom and room. Not much room for luggage and bags, etc. We enjoyed the breakfast buffet. Great selection of berries, eggs, vegetables, etc to accompany a healthy lifestyle. Would have liked to see a smoothie bar that we saw in other places in Spain. Service - Bellmen and concierge were great. They helped us secure delicious reservations. The waiter in the breakfast restaurant was delightful. The maid however by 4 PM on the second day had not come to clean our room so I had to call. Also... do they offer turn down service or not? This does not seem to be standard.