Majestic Hotel & Spa Barcelona

Majestic Hotel & Spa Barcelona - a beautiful property and an excellent customer experience …superb location, flawless service delivery, ever cheerful, courteous and friendly employees …nice menus backed by an amazing kitchen, a property designed to make you feel like a “home away from home” …highly recommended!

Loved the hotel. I need to give a very special shout out to Dani, the breakfast manager . He went above and beyond for me. He made my day giving me the special treatment . I ask for an authentic Spain breakfast and I got it all. He truly bright my day . I will spend a better day cause of him

This was honestly the nicest hotel I have ever stayed at and I have stayed in many, including several 4 seasons. I was hoping they were world wide but unfortunately, they aren't. The next time I come to Barcelona, usually because of a cruise, I plan to come a few days earlier, just to have a few more nights at this hotel.

Today, August 7, is my birthday and as I start my day, I reminisce about my recent stay at Hotel Majetic. There is a saying, turn lemons into lemonade. The outstanding Guest Experience team along with their fellow collegues did just that. After disembarkation, my husband and I were met by the Hotel Majestic driver who transferred us to the hotel. My husband and I were both in wheelchairs, however my husband was somewhat non-responsive and could not walk. When we arrived at the hotel, we were greeted by Marcelo from the guest experience team. He made me feel so special though I was very anxious regarding my husband's condition. I asked Marcelo if it was possible to have a doctor see a doctor. As we were escorted to our room, he said "just let us know". Because my husband continued to be sleepy and lethargic, I called Marcelo who brought the doctor to our room. The doctor advised that my husband be transferred by ambulance to hospital emergency. Susana Onos, Director of Guest Experience, and her team continued what I call "exceptional care" after my husband was taken to hospital emergency and then hospital admission. My husband was hospitalized five days with pneumoniai. I never felt alone because I knew I was a part of the hotel's family. This is a side story. At night, I was so exhausted from going to and from the hospital. My disorganized suitcases were on the floor with piled up clothes. I was living out of my suitcases. That night, when I returned to my room, my clothes had been neatly put into my suitcases, closed and arranged against the wall. If I continued to write about the care I received from the hotel, this review would never end. But I will mention the time Susana brought gelato (our favorite) to the hospital for us. I will mention the time I returned to my room and gelato was brought to me. I will mention that my favorite chocolate covered almonds were on the table. This candy is only sold at 1 or 2 Barcelona stores. I will mention the same carrot cake presented to my husband and I when my husband celebrated his birthday and we celebrated our 53 wedding anniversary in 2024. The executive chef made another one for me. Our accommodations were exceptional. In fact, we returned to our same 2024 room. Ask for suite 900. Also enjoy their breakfast! It is massive and fabulous 👌! I end with my lemonade. The lemonade made by Susana, Marcelo, Chelsea, Karim and all of the Hotel Majestic Team. Thank you for your exceptional care and guest experience.

Mrs. Angelea is an excellent waiter who is always friendly, attentive, and professional. She greets every guest with a warm smile, provides prompt service, and makes customers feel welcome and valued. Her positive attitude, teamwork, and dedication to delivering great service make her a valuable member of the team. She consistently goes the extra mile to ensure guests have a pleasant dining experience.