Mandarin Oriental, Barcelona

I visited this hotel for 1 week in late November, the staff were super friendly and spoilt us rotten, they made my mother most welcome, and the staff were exceptional, thanks to Sonia and Katrina, and especially Pablo in the restaurant (moments), Pablo was most sincere and genuine, and everything he said he delivered on, if you want sound advice, then speak to Pablo, all the staff at reception (Diego, Raul, David, Jhi Jhi, Tibabo, Alberto, Pau, Jill) I cannot remember everybodys name I am sorry, but thank you for taking good care of us. Zafar

From the moment I stepped into the hotel, I felt embraced by the entire team. The reception went above and beyond to ensure I had the best room possible - quiet and peaceful after my long trip. Manager Paul, Elizabeth, and the whole team took the time to understand my needs and immediately made sure everything was taken care of. The handwritten welcome cards, the beautifully prepared Basque cheesecake (their signature specialty), and the elegant “Welcome to Barcelona” chocolate plate were truly touching and absolutely delicious 🤤 The hotel and the suite itself were exceptional — modern, with beautiful artworks and gorgeous furniture, yet deeply connected to Spanish culture. The bathroom featured luxurious amenities, the minibar offered an impressive variety, including yogi teas and every kind of drink I could imagine. The bed gently embraced me into the most comfortable sleep. I also had the pleasure of experiencing the outstanding room service team, who completed my dry cleaning within just a few hours in the evening and returned it with a delicate touch of lavender☺️. The breakfast team noticed every detail, creating a personalized and relaxed morning experience with a wonderful selection of healthy and delicious dishes👌🏻. Even during a busy city demonstration, the doorman went out of his way to help me with my luggage and car when access was restricted. Choosing this hotel means experiencing genuine care and comfort from A to Z.☺️❤️. You don’t even feel like leaving the property😄, yet its location couldn’t be better — right in the heart of the city, surrounded by Barcelona’s best restaurants, shopping. Every moment felt personal, thoughtful, and sincere — an experience that goes far beyond accommodation. Thank you to the entire team for creating a true home away from home in Barcelona. ❤️

A very service oriented, friendly staff, clean rooms, etc. we checked in last minute and the hotel offered to treat us to lunch at their roof-top restaurant while the room was being prepared. The reason why it was last minute was because we originally booked a stay at Hotel Condes Barcelona. While the bellman took our luggage during the check in process, one of our luggage was stolen. All the bellman could say was “I was doing my job.” Condes would not accept responsibility. After speaking with others we were advised that Condes experiences many thefts, burglaries, and other crime in the adjacent area including in the lobby. Do yourself a favor and DO NOT BOOK AT HOTEL CONDES BARCELONA. Pick pockets everywhere!

Great Hotel to stay in Barcelona close to all attraction in Main Street, excellent staff and service. Breakfast served is very good . They have good bars and restaurants in the property

This was our second stay at the hotel, fifteen years after our first visit during our honeymoon. When we visited in 2010, the hotel had just opened, and while the staff were still gaining experience, our stay was already very enjoyable. Our return after fifteen years far exceeded our expectations. The room was impeccably maintained, showing no signs of wear over the years, and the towels were luxuriously soft—truly a superb accommodation. The welcome decorations in the room were beautifully arranged, leaving a lasting impression. The staff appeared genuinely happy in their work, and every department provided attentive, heartfelt service throughout our stay. The room service paella was exceptional, and I now find myself regretting that I only ordered it once. Overall, it was a flawless experience that surpassed our memories from fifteen years ago. We look forward to seeing the hotel’s continued evolution and future excellence.